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Capital Markets Elite Group Anmeldelser 241

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TrustScore 3.5 av 5

3,7

Finansmegler
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Insanely priced short locates if you can get any at all. They also just charged me with a £25 margin call fee, after I never went above margin, position was closed below das overnight margin by... Vis mer

Vurdert til 5 av 5 stjerner

update: There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. th... Vis mer

Vurdert til 5 av 5 stjerner

I have an account with them for two years. I've been investing for the last ten years. I have had accounts with many brokers. Their trading executions are as good as any broker I've tried. Their custo... Vis mer

Vurdert til 5 av 5 stjerner

I can't say enough good things about their customer service at their brokerage department. Every time I have reached out to them, they have been prompt, courteous, and genuinely interested in helping... Vis mer

Informasjon om virksomheten

  1. Finansmegler

Skrevet av virksomheten

Capital Markets Elite Group provides access to major markets and multi-asset investments backed by extensive market intelligence, advanced technology and expert advice. INSTANT ACCESS. TRUSTED SOURCES. SAFE TECHNOLOGY. Unlimited opportunities, Trade with less limits, Invest with more options. Elevate your trading with sophisticated trading platforms, premium insights and a dedicated team of specialists. Enjoy broader access to several asset classes, geography, investment styles and choice of trading platforms. Our powerful trading tools are smart, fast and designed for mobile. Just the edge you need when seconds count. Your strategy is only as good as your insight. Go deeper and wider with our market insights to help you plan ahead. Protect your positions with a risk profile that’s right for you. Our experienced team and risk management technology can help.

Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

241 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Superb platform

Superb platform, even better service! The customer service representatives  who provided a walkthrough were fantastic. The platform was easy to navigate and charts are amazing!

14. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic platform

Fantastic platform. Very easy to understand. If you have a problem just give them a phone call and all will be sorted. Been there for years.

6. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommend

Very informative company . They are genuinely interested in helping you to make the most with your transactions/ trade. Highly recommend!

14. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

constant issues with using margin

update:

There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. those seeking support, please be patient with them. they are working on it.

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constant issues with using margin. customer service is unable to resolve. they claim an issue with their clearing firm. this has been ongoing for weeks. makes it tough when i'm livestreaming a small account challenge on twitch.

17. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor Customer Service

Customer service is very poor. I have been trying to withdraw the money from my account and had been told the money would be arriving after 5-7 business days. It’s been already over two weeks and every time I get in touch with them they send me exactly the same message. I feel like I’m begging them to return my money. I suggest that you don’t open an account in this broker, find an American broker that is well-regulated.

29. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Capital Markets Elite Group



Dear Alejandro

Thank you for bringing this matter to our attention, and we apologize for any inconvenience you have experienced. We understand the frustration you must feel regarding the delay in withdrawing your funds, and we sincerely apologize for the inconvenience caused.

We would like to assure you that we take customer service very seriously, and we are committed to resolving this issue promptly. We have investigated your case, and it seems there was an unexpected delay in processing your withdrawal. We understand that this is not the level of service you expect from us.

Please be assured that we are actively working to resolve the situation and expedite the withdrawal process for you. Our customer service team will be reaching out to you directly to provide a detailed update on the status of your withdrawal and assist you in any way possible.

We want to assure you that we comply with all relevant regulations and strive to maintain the highest standards of transparency and accountability. However, we acknowledge that our service in this instance did not meet your expectations, and we will use this feedback to improve our processes and enhance customer satisfaction.

We appreciate your patience and understanding and we value your business and are committed to resolving this matter to your satisfaction. If you have any further questions or concerns, please do not hesitate to contact us directly.

Your team at Capital Markets Elite Group

Vurdert til 5 av 5 stjerner

Helpful

Setting up account was easy. Anytime there has been an issue it was quickly addressed. Most issues have been with the sterling platform, not with CMEG. Always prompt when you contact customer support. Best way to have unlimited trades with small account.

5. juni 2023

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