They offer Cruise Rewards over $10k but…
They offer Cruise Rewards over $10k but when trying to use them, you only get discount. Can’t use $10k for cruises. WTF!! A discount!! So $10k is really worth 1 dollar. What a joke.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
They offer Cruise Rewards over $10k but when trying to use them, you only get discount. Can’t use $10k for cruises. WTF!! A discount!! So $10k is really worth 1 dollar. What a joke.
We booked a cruise with club freedom and upgraded our membership in order to get cheaper prices and more benefits. We were using 2 of their travel agents but now both extensions and the website are Invalid!!!!
We were sold on the premise that their was NO resort fee and that was a perk we would not receive if we booked directly with a resort. Moreover, we are paying twice the amount through Club Freedom instead of going direct to the resort.Please do not waste your money on such a shoddy, low class business.. WE did call Club Freedom to resolve this and was passed around SEVEN times!!! with "sorry there is nothing we can do"
This company mails lots of misleading advertisements that encourage current customers to call to upgrade without really knowing what your original program offers. I had a gentleman tell me that the mailer VIP promotion could only be used 3 days after I received which was worthless and another flyer had free 1 year rollover. The rep laughed and stated "Yeah that wouldn't apply to you since you just started your membership. Do you have vacation plans you want to book?"
No Response for Fraudulent Activity.
Somehow, someone else booked a week at a resort with our account. They initially called it a system glitch. A month later, after numerous calls, after numerous assurances that a supervisor would call back within 5-8 hours, still nada.
Club Freedom offers an expensive concierge travel with lots of offerings, but fails on delivery. As it turns out, my main contact, Harry Brown, was very attentive and returned calls and answered every question. However, after the 10 day cancellation period, crickets. It turns out, Harry Brown isn't his real name. What a fraudster.
In reality, Club Freedom is in the travel business, but the contract for the this high priced travel service does not compel them to deliver anything. And Mr. Harry Brown or whom ever he is, delivers nothing.
I will write further as I try to get some value for the monies I spent.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.