Clear Currency Anmeldelser 

355
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Brilliant 1st transfer and trade completed, it was so easy, couldn't believe it was so straight forward (I even rang to check we were doing it correctly - and the Account Manager was so helpful). We'... Vis mer

Vurdert til 5 av 5 stjerner

I needed to transfer money from abroad to purchase my first home. I was told by my local bank that the transfer would be complicated through them so I decided to check clear currency. Naomi and Garry... Vis mer

Vurdert til 5 av 5 stjerner

Clear treasury are an excellent option for the individual who needs to move currency without a fuss. Gary is excellent at keeping me up to date with rates and always available at short notice to give... Vis mer

Vurdert til 5 av 5 stjerner

Introduced by a friend who had family connection to the company. I had nothing but positive and genuine interactions with Gary O'Driscoll, Head of Private Clients. The task was to move the results of... Vis mer

Informasjon om virksomheten

  1. Pengeoverføring
  2. Finansmegler
  3. Finanskonsulent
  4. Finansinstitusjon
  5. Finanstjenester utenom bank
  6. Betalingstjeneste

Om Clear Currency

Skrevet av virksomheten

We're clear, the money transfer people. We move money from A to B, worry free. Currency exchange doesn’t have to be stressful or expensive. Our experienced and dedicated team are here to help you keep more of the money you transfer.
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Clear Currency

Skrevet av virksomheten

We're clear, the money transfer people
We move money from A to B worry free, with low cost, quick, and secure money transfers.

Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

355 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(355)

7 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Very poor customer support

I have used Clear Currency for the last few months and I have mixed reviews. Regarding the ability to get transfers done, it has generally worked. There are several issues that I have though which I will outline here.

1. If I have multiple transfers that I have done and not all of the funds were converted to the target currency, it is not possible to combine those into one larger conversion. The problem with this is emphasized in points 2 and 3 that follow.

2. When looking to do a currency conversion and I receive a quote, I have to specify an amount that I want to convert. I cannot say convert full amount. So if I specify how much I want to convert and at that point, the conversion rate has changed, it may leave me with a small balance in the original currency. This is in fact what happened to me.

3. When attempting to convert a small amount (as can happen as described in point 2), it may fail because the bank handling the transfer may deny the conversion because of a low amount. I was told that this was an anomaly, but I would think if it happened once, it could happen again. And even worse, there was no rejection notice, nothing that told me that my attempt to convert has failed because of whatever reason is supplied. It took me several weeks to get that resolved by trying to interact with customer support. Which brings me to point 4.

4. There are several e-mail addresses that are provided on the contact us page. I tried all of those e-mail addresses and it took literally weeks to ultimately get a response. I was told that there is a webchat link which I have never found. I interacted with someone in the dealers group who told me that there is a webchat and after multiple requests, I finally received a screenshot of the webchat, but not the link as to how to get there. I tried multiple browsers but never could find it. If it is ultimately buried somewhere, it needs to be completely visible and on every single page.

12. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Clear Currency

Svar fra Clear Currency

Hi Elia

We appreciate your feedback and regret that your experience didn’t meet expectations. Our team worked hard to accommodate the multiple technical changes requested while ensuring quality and functionality.

We remain committed to excellent service and would be happy to discuss any further concerns—please feel free to reach out to us directly.

Best wishes,

Clear Currency

Vurdert til 2 av 5 stjerner

Portal inconsistent

Constantly having problems with their portal means you can't make transfers independently. This really affects the convenience of this service

23. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommend

I have dealt with Clear Currency over the past 4 years and each transaction has been dealt with quickly and efficiently - dealing with a Clear Currency personnel has always been helpful and polite and can highly recommend

5. juni 2024

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