It only takes one word to describe my experience with Cleanstore. BRILLIANT. Easy to access, find and pay for my barrel pump. Kept informed at all times and a nice quick delivery. The product?... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Competitive price, but despite stating it would be delivered in 7 days from order, 9 days in and not even shipped. Previous phonecall was met by some bloke with rudeness/passive agressiveness aplenty,... Vis mer
Excellent experience with Clearstore.co.uk. The product was great value for money, and the customer service was outstanding—quick, helpful, and genuinely focused on resolving my issue. They went... Vis mer
Selskapet har svart
5 Star . 100 % Customer Care . Purchase was the cheapest cost WITH a lovely FREE Gift ( handed to my Father for cleaning his car ) Mirror & Windscreen Cleaner Spray . Very happy with also fast track D... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Cleanstore provides quality cleaning machinery & products for delivery across the UK.
Kontaktopplysninger
3,9
Bra
828 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good value
I have the same make of pressure washer, so should be
no problems.
24. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi G. Dean,
Thanks for taking the time to submit a review - it's great to hear you were happy with our service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Great customer services
Although the website is easy to use , I made a mistake on the payments section however customer services were quick and helpful in responding to me . I always accept that things can go wrong but it how you deal with things when they go wrong is most important, so I always value good customer services. As it happened my product arrived really quickly , so safely packaged it took a few minutes to open. The product is as described and works well .
23. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Caroline,
Thanks for taking the time to submit a review & it's fantastic to hear you were happy with our customer service, speed of delivery & packaging!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Wow is all I can say!!
Wow, amazing company ordered my AVA jet wash Wednesday night delivered Friday!! Along with a free detailing kit, snow foam kit, free hose connections. Used for first time yesterday well impressed.
9. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Kirstie,
Thanks for taking the time to submit a review - it's awesome to hear you were happy with our delivery service & we hope you enjoy your new AVA pressure washer!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
The service given by this company was 1st class and faultless in every way
The service given by this company was faultless.
From the first phone call to lady who was very polite and professional.
Purchase was sorted very quickly and item arrived as requested the next day.
An excellent experience and I would not hesitate to use this company in the future.
29. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Mrs Collings,
Thanks for taking the time to submit a review - it's fantastic to hear you were happy with your Cleanstore experience!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Second time I’ve used clean store
Second time I’ve used clean store, both times they delivered in time within 2 days for free & will likely use them again as prices are very good too.
30. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Tom,
Thanks for taking the time to submit a review - it's excellent to hear you were happy with our delivery service & pricing on both your orders!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Long reach branch lopper
Excellent price. Less expensive than the "big boys". One star lost due to packaging. It was an awkward item but it could have been better packaged.Arrived earlier than anticipated !
18. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Andrew,
Thanks for taking the time to submit a review - it's great to hear you were happy with our prices & we appreciate your feedback re the packaging of the long reach lopper.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Great all round service
Ordered a large quantity of my favourite conditioner at a bargain price. It was such a good deal that l was a bit suspicious but no - completely legitimate and the delivery was very quick. Extremely happy with my purchase.
11. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Amanda,
Thanks for taking the time to submit a review - it's superb to hear you were happy with our prices & delivery service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Good prices and fast delivery
Good prices and fast delivery. What more do you want? Thank you.
25. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Geoff,
Thanks for taking the time to submit a review - it's fantastic to hear you were happy with prices & speed of delivery!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Karcher K2 compact
Ordered Karcher K2 compact full home kit from cleanstore - they had the best offer price I could find.
I was kept informed of delivery - which was swift, big plus point.
Very pleased with the product and the excellent service from Cleanstore - would highly recommend this company, just brilliant all round.
Highly satisfied customer here - Thank You Cleanstore
24. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Marie,
Thanks for taking the time to submit a review - it's fabulous to hear you were happy with our prices, communication & service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Fantastic service
Fantastic service - our pressure washer broke down part way through a job, ordered a replacement on Friday & was delivered Saturday. Thanks guys
19. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Jake,
Thanks for taking the time to submit a review & it's excellent to hear you were happy with our speed of delivery!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Easy to navigate website
Easy to navigate website, prompt service and delivery
21. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Jason,
Thanks for taking the time to submit a review - it's brilliant to hear you were happy with our website, service & speed of delivery!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Extremely poor customer service! Buy from elsewhere.
The pressure hose on my Nilfisk pressure washer was worn, but still working. I bought a spare hose in January as a backup. The website explicitly states it is the correct replacement hose for my machine - Nilfisk E140.3.
Last weekend my existing hose finally split. After removing the hose I realised the replacement had a different fitting. The connection was straight instead of a right-angle. Clearly the wrong item.
I contacted Cleanstore to explain the situation. I also attached photos of the old hose and the incompatible new and unused hose.
After 2 emails and 2 phone calls, they eventually replied.
Cleanstore refused to exchange or refund the unused hose since it was bought over 28 days ago.
This would be reasonable if the product description were accurate and correct. I only bought this particular hose as the website stated it was compatible with my Nilfisk E140.3 Pressure Washer.
The reason I now need to exchange it is that Cleanstore incorrectly described the product!
Extremely poor service. Do not buy from Cleanstore (JMS).
16. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Nigel,
Thanks for taking the time to submit a review.
Whilst we do not usually offer a refund for products ordered 6 months ago, we have supplied you with a returns label for the return & refund of the hose you ordered in January 2024 free of charge as a goodwill gesture given the confusion over compatibility.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Glad I contacted Cleanstore before…
Glad I contacted Cleanstore before buying as their advice prevented me from buying the wrong item. Kian helpfully talked me through the correct options & the mower arrived the next day. Excellent service & prices - thank you.
10. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Gerald,
Thanks for taking the time to submit a review & it's awesome to hear you were happy with our pre-sale advice, as well as the speed of delivery - enjoy your new mower!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Excellent customer service
Excellent customer service, competitively priced and fast delivery.
10. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Jackie,
Thanks for taking the time to submit a review - it's lovely to hear you were happy with our customer service, pricing & delivery speed!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
NEVER USE THEM
I bought one of their Karcher products and it said on the website that it would be delivered within 7 days of order being received. It has been nearly two weeks and I ordered this for a customer of mine and it is still in the warehouse as in the email it said that they would notify me when it had been dispatched which it hasn’t done yet.
Very unhappy and I would not suggest them or ever buy from them again as they have lost my hope of having the item to ship to a customer. Not only that the customer is international and it will take time for it to be delivered to them and now I am still waiting for the order
8. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Oscar,
Thanks for taking the time to submit a review.
The wash brush you have purchased was not advertised as being in stock at the time of ordering & displayed an approximate leadtime of 7 working days.
With products that are not in stock at the time of purchasing we are reliant on manufacturers supplying stock, & whilst Karcher usually deliver to us within 5 working days, we have been advised that there are delays on the WB 7 brush at present.
We are currently awaiting a confirmed delivery date from Karcher, which once received will be used to update any customers awaiting stock via email & our website will also be updated with a confirmed pre-order date.
We apologise for the obvious inconvenience this unforeseen delay has caused you & we will of course update you with an ETA once received from the manufacturer, as well as shipping your order ASAP.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Great service
Easy to order, competitive price, prompt delivery, good communication regarding delivery and updates, what more can you ask!
Ordered the Sebo Dart 1 vacuum. Seems very sturdy and has good power suction, picks up the dogs hair very well. A bit on the heavy side, but previously been using a cordless stick type, so out of touch with the mains powered machines, so not able to compare like for like. Well made.
4. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi A Embley,
Thanks for taking the time to submit a review & it's fantastic to hear you were happy with our service & your shopping experience, along with your Sebo vacuum!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Excellent service and product
Excellent service and product, good price
3. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Alastair,
Thanks for taking the time to submit a review & it's great to hear you were happy with our service & prices, along with your new product!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Cleanstore for Nilfisk spares
Website easy to navigate, safe transaction, good communications, fast delivery. genuine parts at a very competitive price. Thanks you for all your help.
3. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Joseph,
Thanks for taking the time to submit a review. It's awesome to hear you were happy with your shopping experience with us at Cleanstore.co.uk!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Excellent customer experience …
Ordered a Prochem steampro quick delivery as was in stock.
Machine developed a fault (No fault of cleanstore) this was very quickly (Next Day) resolved. I’ve had superb customer experience.
Thankyou Simon and the team.
26. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Glenn,
Thanks for taking the time to submit a review - it's fantastic to hear you were happy with our speed of delivery & aftersales service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Easy ordering
3. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Cleanstore
Hi Michael,
Thanks for taking the time to submit a review & it's great to hear you were happy with our ordering process.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.