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Chime Anmeldelser 12 448

TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Chime was great for a while! I receive a monthly paycheck in the same amount every month - but suddenly my myPay was decreased dramatically without any explanation or way to ask why this would suddenl... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

I am very on the fence still about Chime as they allowed someone to steal money from me and did nothing to resolve this even when I provided physical proof I was at work when my card was used in a sep... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Chime has been good to me since I started with them. Really does help improve your credit score. Savings account APR keeps Rising. Usually get paid a couple days before payday but lately that's been l... Vis mer

Vurdert til 5 av 5 stjerner

I wasn’t sure about Chime but signed up anyway. It’s been a great experience. I had unauthorized charges on my anccount and they were dealt with IMMEDIATELY. I was EXTREMELY impressed.

Informasjon om virksomheten

  1. Finansinstitusjon

Om Chime

Skrevet av virksomheten

Chime logo

A financial technology company that helps you unlock financial progress through credit tools, access to early pay,² and no monthly fees.

  • No hidden fees

    No monthly fees, overdraft fees¹, or minimum balance requirements.
  • Get paid early

    Access your paycheck up to 2 days early with direct deposit², or get up to $500 before payday with MyPay³.
  • Smarter spending & saving

    Overdraft coverage up to $200 with SpotMe⁴, grow savings automatically, and use 47,000+ fee-free ATMs⁵.
  • Build credit safely

    Use the Secured Chime Visa® Credit Card⁶—no credit check required.
  • Banking made simple

    Easy-to-use app, real-time alerts, and friendly support.

Chime helps you take control of your money.


¹ Optional services and products may have fees or charges.

² Early access to direct deposit funds depends on payer

³ Eligibility requirements apply. Not all users will qualify. MyPay® credit limits range from $20-$500.

⁴ SpotMe® eligibility requirements apply. Overdraft only applies to debit card transactions and cash withdrawals. Limits range from $20-$200. Chime® Checking Account required.

⁵ Out-of-network ATM withdrawal and over the counter advance fees may apply.

⁶ The secured Chime Visa® Credit Card is issued by The Bancorp Bank, N.A. or Stride Bank, N.A. pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

12k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Unsafe space for money

Do NOT use chime! Its not a safe space for your money. After a few years of enjoying chime I had someone hack into my account from their phone and send themselves $500. I immediately disputed it cause I knew I didn't do it or authorize that transaction but my dispute was denied. Before the dispute was denied, I spoke with the fraud department to make sure it doesn't happen again but they refused to help me, saying it wasn't their job and there wasnt anything they could do. Absolutely will never use Chime again or refer anyone.

17. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Chime

Hi Ashley,

We hear you and we want to help further. If you disagree with the decision that was made in our investigation, we’d encourage you to re-connect with us at 1(844) 244-6363 if you’d like us to investigate this again with you.

To help with this, we’d also encourage you to prepare the following details ahead of calling if you have them:
- Receipts or invoices
- Information about delivery and shipping
- Confirmation email(s)
- Tracking number(s)
- Any conversation with the merchant about the order(s)
- Description of the item on the merchant's website, including a link to the page
- Evidence that the price paid for differs from the listed price
- Requests to cancel or stop the transaction in writing

Here are a few more details about filing a dispute that might help in the meantime: help.chime.com/hc/en-us/a…

- The Chime Team

Vurdert til 3 av 5 stjerner

Mixed review!

Chime has been a great convenient way for me to stay organized in my side hustle as a performer and yoga teacher. The app is easy to use and it’s made it really easy to stay on top of my little business’s finances and see everything clearly and quickly.

What I don’t like though is that they stopped allowing me to deposit checks due to a reason they won’t explain with a message to call customer service. And calling customer service takes a while to get past the AI bot (how many times can I say talk to representative). Then the actual representative was not able to do anything to help and just said “chime removed your eligibility and I cannot manually re enstate it.” And no other information could be provided.
So I’m not able to use mobile deposit anymore which is really inconvenient and upends the reason I have this account in the first place.

17. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

ive been a customer for over 2 years…

ive been a customer for over 2 years and they give you notifications on everything you do which is great. However on April 12th I deposited a check from casino winnings that I had that night. I was told the money would be available after a 5 day hold and would be in my account April 17th. On April 17th I had no deposited funds. I went through the app to the chat and was told by AI the check was not accepted and do not submit the check again. That was the first I had heard that it was not accepted and I never received a notification. I called to speak to customer service. I was told they are unable per their policy to tell me why my check was not deposited. So you cant tell a current customer why their check was rejected? WTH? I told the person I was speaking to I never received any notifications and she said CHIME IS A WORK IN PROGRESS. WTH? On top of that I could barely here the person because the call center was so loud. I asked to speak to a supervisor so she transferred me. The supervisor said she could not hear me and I told her I could not hear her either because there is a man in her call center talking so loud I can hear his conversation about another person he is talking to and their account. THIS IS NOT OK. She said let me fix my microphone and hung up on me. YOU JUST LOST A CUSTOMER CHIME!

17. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Chime

Hi Trish,

Thanks for taking the time to share feedback with us. We always strive to provide a great experience but it seems like your most recent experience didn’t live up to this standard.

If you’re open to it, we’d love the opportunity to try again - if you get in contact with us at 1(844) 244-6363, our Member Services team is standing by 24/7 and would be happy to turn this around for you. We hope we can continue to earn your business and appreciate the opportunity to address your feedback.

- The Chime Team

Vurdert til 1 av 5 stjerner

$100 was stolen from my account

$100 was stolen from my account, I made Chime aware that a certain company had been attempting to take money from two different bank cards, including my chime card. I have an open dispute with this particular company and I made Chime aware that also. However, they allowed them to steal $100 from my account and for the past three days I have been attempting to speak with a rep, have an open dispute with this particular company and Chime knew that also. However, they allowed them to steal $100 from my account and for the past three days I have been attempting to speak with a Chime representative, all of a sudden they do not speak English, they were very disrespectful. All of a sudden, I have not been able to speak with anyone concerning this matter I have not been able to utilize my account, however after allowing this particular company to steal my money, I have not been able to speak with one representative that speaks English, I hear laughing in the background, I’m put on hold for five and ten minutes and it’s just been a all-around horrible experience as of recently. And to this day, they still have not allowed me to reopen the dispute.

10. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Chime

Hi Latrice,

Thanks for taking the time to share feedback with us. Not having your dispute resolved when you expect it sounds frustrating. To help with this, we recommend you to reach out to our Member Services team again at 1 (844) 244-6363.

Kindly prepare the following details ahead of calling to help us with the investigation:
- Receipts or invoices
- Delivery and shipping information
- Confirmation email(s)
- Tracking number(s)
- Any conversation with the merchant about the order(s)
- Description of the item on the merchant's website, including a link to the page
- Evidence that the price paid for differs from the listed price
- Requests to cancel or stop the transaction in writing

For more details on filing a dispute, see: https://help.chime.com/how-do-i-dispute-a-charge-on-my-card-5f509ad2

- The Chime Team

Vurdert til 1 av 5 stjerner

Chime is failing and now scamming customers

Chime has been an overall disappointment for me. They advertise a wide range of perks for banking with them, but increasingly, fewer and fewer qualifying customers seem to receive those benefits.

They draw you in with promises of payroll advances, easy access to loans, and overdraft protection. All you have to do, they say, is have your paycheck deposited. That sounds simple enough. In reality, it hasn’t worked that way.

In my case, I had my paychecks deposited consistently for three months and initially received their full set of benefits at the highest levels. Then, without warning, everything changed. Same paycheck. Same employer. Suddenly, no benefits.

Trying to get answers has been frustrating. There is no direct email support. Instead, you are routed through a chatbot before eventually receiving a call from a human representative. It creates the impression that written records are being avoided.

When I finally received an explanation, I was told that the bank used by my employer had flagged the company for some form of fraud. Concerned, I contacted that bank directly. They told me no such information had ever been shared with Chime, nor was there any issue of that nature.

My employer is a young startup, about six months old, with a small customer base and no history of fraudulent activity. The explanation simply does not hold up.

From my experience, it appears that Chime is making promises in its marketing that it is not consistently able or willing to fulfill. And if that is the case, it raises a serious question: should you trust them with your money?

It may be wise to consider other banking options before running into the same issues.

FOLLOW UP BASED ON RESPONSE: This is what Chime says nearly every time. Calling their support desk is a waste of time. They not only do not do anything, they make very little effort to even understand why you are calling. The fact that they do not offer an email utility for customers issues issues says it all - they don't care. This bank is a scam.

15. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Chime

Hi Mike,

We know this has been a frustrating experience for you with everything going on at once. We want you to know we take all your concerns seriously.

We'd also love the opportunity to try again. If you're up for it, please reach out to us again via app or at 1-844-244-6363. Our Member Services team is standing by 24/7 to help resolve this for you.

- The Chime Team

Vurdert til 3 av 5 stjerner

Chime is decent. No complaints, ….

Come is decent. I do wish that I could control the amount available to me in the mypay. I’d like to be able to decrease the limit on my own. If that were to happen there should also be a waiting period in between changing the limit.

16. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Chime

Hi Michael,

Thanks for taking the time to share feedback with us. Having the option to change the values on your MyPay manually would really be a great help.

For additional help, please get in contact with us at 1(844) 244-6363 or in the app, our Member Services team is standing by 24/7 and would be happy to address any concern you have.

- The Chime Team

Vurdert til 1 av 5 stjerner

I have been a customer of Chime sine…

I have been a customer of Chime sine January 2019 and have been mostly satisfied with the service. I especially have found the app very easy to use. Today, I received a notice that my checking account would be closed in one month. No explanation given. I called customer service and still was not given a reason, just that I should transfer my money.

16. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Chime

Svar fra Chime

Hi Brian

Thanks for taking the time to share feedback with us. We always strive to provide a great experience, and we're sad to hear that your most recent experience didn't live up to this standard.

We recognize that you’ve called in to get help with this already - if you give us another chance, we’d love the opportunity to review this in more detail. We have a special team within our Member Services team that looks into these types of issues and is equipped to walk you through your options. Please give us another call at 1(844) 244-6363 and our team can look into this a bit more deeply with you.

- The Chime Team

Vurdert til 3 av 5 stjerner

I am very on the fence still about…

I am very on the fence still about Chime as they allowed someone to steal money from me and did nothing to resolve this even when I provided physical proof I was at work when my card was used in a separate state. It still leaves me concerned this will happen again at a much higher rate and I will just be screwed bc Chime allows theft. They are very lucky I can’t afford a lawyer bc having physical proof I was in a completely different state clocked into my job would win me the case easily. Everything else is great from the app use to the perks of credit building , getting paid early and other spotme and cash back incentives. It has helped me raise my credit significantly but there needs to be more effort to get peoples money back to them when it is stolen.

18. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Chime

Svar fra Chime

Hi Olivia,

It’s clear how much effort you’ve put into building your credit and managing your finances through Chime, however, having your money stolen is not the experience we want you to have. It sounds like you’ve already filed a dispute for this charge and you’ve done the right thing by keeping your proof ready. If you disagree with the decision that was made in our investigation, we’d encourage you to get in touch with us again at 1(844) 244-6363 if you’d like us to investigate this again with you.

To help with this, we’d also encourage you to prepare the following details ahead of calling if you have them:
- Receipts or invoices
- Information about delivery and shipping
- Confirmation email(s)
- Tracking number(s)
- Any conversation with the merchant about the order(s)
- Description of the item on the merchant's website, including a link to the page
- Evidence that the price paid for differs from the listed price
- Requests to cancel or stop the transaction in writing

Here are a few more details about filing a dispute that might help in the meantime: help.chime.com/hc/en-us/a….

- The Chime Team
Show Less

Vurdert til 5 av 5 stjerner

I love chime

I love chime it gives me alot of financial opinions an builds my credit its helped me reach goals with realistic expectations anyone trying to rebuild your credit from a not so good past this is a great option

16. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Customer service

Chime is the worst online banking service that I have ever used since my Simple bank closed. My main complaint is their customer service. Which has been out sourced to another country where you can’t get any help about information on your account if there’s any problems or need additional information. They consistently just read you a script trying to try to put customers at ease without actually answering the question and try to get you off the phone. Not like an actual banking center here in the US that actually cares and listens for a resolution. And they like to down grade accounts without notice about banking services that were already established if they think there’s no direct deposit on the account. I been with Chime for years and had direct deposit set up. But because I’m on medical leave, they down graded my features on my account and sent no notice or even reached out for additional details. They also mislead their services and products to customers. You have to read the fine print for services. There’s also another concern I have about Chime but have no actual proof yet to accuse them of yet but have suspicions. I’m not satisfied! Online banking services could learn a few things from Simple Bank when they were around! Trust me when I say, real banks are so much better! And I use to work for one.

16. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Chime

Svar fra Chime

Hi Jené,

We appreciate you for taking the time to share feedback with us. This sounds like a pretty frustrating experience. We always strive to provide a great experience, and we‘re sorry to hear that your most recent experience didn’t live up to this standard.

We recognize that you’ve called in to get help with this already - if you give us another chance, we recommend that you contact us at 1(844) 244-6363 or in the app, our Member Services team is standing by 24/7 and would be happy to address any concern you have.

- The Chime Team

Vurdert til 5 av 5 stjerner

There's no better time than Chime

Chime has several entities which allows any person the opportunities to save, invest and capitalize from banking with them. The three most phenomenal entities Chime offers is Spotme, My pay and free over-spending withdrawal. Im hooked and committed to staying right here with Chime.

16. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Not impressed

After setting my direct deposit up, my account was hacked and nearly 100 was stolen after opening a dispute multiple times, your company told me pretty much they wouldn't give me my money back. I had no transaction history with that company, I sent screenshots of everything, where I was clocked in at, and still to no avail.

22. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Chime

Svar fra Chime

Hi Paige,

We appreciate you taking the time to share your feedback with us. We understand that having your account hacked is something that would catch anyone by surprise. It sounds like you've filed disputes for these charges already. If you disagree with the decision that was made in our investigation, we recommend you to get in touch with us again at 1 (844) 244-6363 if you'd like us to investigate this again with you.

To help with this, we'd also encourage you to prepare the following details ahead of calling if you have them:

• Receipts or invoices
• Information about delivery and shipping
• Confirmation email(s)
• Tracking number(s)
• Any conversations you've had with the merchant about the order(s)
• Description of the item on the merchant's website with a link to the page
• Evidence that the price you paid differs from the listed prices
• Requests to cancel or stop the transaction in writing

For more information about filing a dispute, please click this link here:
https://help.chime.com/hc/en-us/articles/221405728-How-do-I-dispute-a-charge-on-my-card

— The Chime Team

Vurdert til 3 av 5 stjerner

Chime was great for a while

Chime was great for a while! I receive a monthly paycheck in the same amount every month - but suddenly my myPay was decreased dramatically without any explanation or way to ask why this would suddenly and randomly occur. Getting my paycheck before the 1st WAS great, but now I get it around the 30th, so I'm unsure of these "benefits" they speak of. I have never overdrafted or used SpotMe, so this is not something I need. I would like to get my paycheck early and to use my myPay in the same way I have for a year. Uncertain why this change occurred. Poor communication and feeling frustrated and disappointed.

15. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Chime

Svar fra Chime

Hi Tegan,

Thanks for taking the time to share feedback with us. We always strive to provide a great experience, and we're very sorry to hear that your most recent experience didn't live up to this standard.

If you're open to it, we'd love the opportunity to try again—if you get in contact with us at 1 (844) 244-6363 or in the app, our Member Services team is standing by 24/7 and would be happy to address any concerns you have.

- The Chime Team

Vurdert til 5 av 5 stjerner

I love how simple and easy it is to use…

I love how simple and easy it is to use Chime!! I also love the fact that I can lock my cards on line for added security. The deals they share with you are great!!! Gas, grocery and many more. Thanks Chime!!

15. april 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv