Cherish Lewis UK Online shop Anmeldelser 

29
•
TrustScore 2 av 5

2,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

SCAM COMPANY- Order placed for large garden shed for over £1300.00 They cancelled order 7 days after because product suddenly became "out of stock" No refund has been received 1 month later, they don... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I placed an order for light this morning, which was listed as available online for dispatch. I declined to pay an extra fee to help the 'company out' within 45 minutes, and my order was cancelled with... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have 6 cats, and I have been buying Purrform cat food from this website for almost one year, I was able to select the delivery date I wanted and I bought a VIP card that saves me 20% for all... Vis mer

Vurdert til 1 av 5 stjerner

No item received, no communication, no nothing. Refund through Paypal. Scam? May be, may be not, but will never use company again. Avoid like the plague.. Order 6554 Solar lights x2

Selskapet har svart

Informasjon om virksomheten

  1. Onlinemarked
  2. også i
  3. Dyrebutikk
  4. Dyrefôrbutikk
  5. Dyreutstyr
  6. Engrosmarked
  7. Hotell

Skrevet av virksomheten

About Cherish Lewis Cherish Lewis is a UK-registered retail business operating through a carefully managed supplier network. Unlike traditional retailers who rely solely on holding stock, we work with a network of trusted third-party suppliers and distributors. Our model allows us to offer a wider range of products while maintaining flexibility and competitive sourcing. Professional Buyers Our team includes professional buyers who specialise in sourcing products across multiple supply channels. When an order is placed, our buyers review availability and pricing directly with suppliers to ensure the product can be fulfilled accurately and responsibly. This process is designed to: • Verify supplier availability • Confirm current pricing • Prevent incorrect fulfilment • Ensure secure and compliant processing Order Review & Acceptance All orders are subject to manual review and supplier confirmation prior to dispatch. A contract is formed only once dispatch has been confirmed. For higher-value or specialist items, we welcome pre-purchase enquiries so our buyers can confirm availability before an order is placed. Our Commitment We are committed to operating in accordance with UK consumer and data protection regulations. We prioritise transparency, responsible sourcing, and secure transactions. Cherish Lewis Ltd is registered in the United Kingdom and focused on delivering a reliable and professional retail experience. Order Acceptance All orders placed through our website are subject to manual review and supplier confirmation. An automated order confirmation email does not constitute acceptance of your order. A legally binding contract is formed only when we confirm dispatch of the item. We reserve the right to cancel an order prior to dispatch in the event of: • Supplier stock unavailability • Supplier pricing updates • Technical or listing errors • Inability to source the item at the advertised price If an order is cancelled prior to acceptance, no contract will be formed and any payment authorisation will be released. We are not obliged to supply goods at an incorrect or outdated price if such pricing arose from a supplier update or technical issue.


Kontaktopplysninger

2,1

Under middels

TrustScore 2 av 5

29 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,1

Alle anmeldelser

(29)

22 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

SCAM COMPANY- Order placed for large…

SCAM COMPANY- Order placed for large garden shed for over £1300.00 They cancelled order 7 days after because product suddenly became "out of stock" No refund has been received 1 month later, they don't reply to emails & no contact number is available.

17. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Cherish Lewis UK Online shop

We have not taken any money off you.

Vurdert til 1 av 5 stjerner

SCAM??? I made an order 1st September 2026

I made an order 1st September 2026. Confirmation email on same day. Heard nothing since. Have sent email to chase up. So far no response. Looked up the company at Companies House. Appears to have been registered 2010 but dormant until 2019. First accounts 2020. It would appear that every year has escalating losses. Only one Chinese Director. In my opinion this company is a scam & at least dodgy. Would appear that it is taking money before sourcing the product. Hence, if you are lucky, you get a delivery long after placing your order.

Update. Money left my card account on 4th September 2026

10. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unfit goods and NO refund - SCAM

Ordered 2 indoor airers on 6th July and despite several chasers (without reply) eventually arrived 7th Aug, when rec'd one email saying with post office their problem.
Both airers missing parts and therefore unfit as can't be put together. 10 emails later and messages on the support app, no response as to returns or refund. DO NOT TOUCH THIS COMPANY AS A SCAM SELLING FAULTY GOODS.

18. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner
Logoen til Cherish Lewis UK Online shop

Svar fra Cherish Lewis UK Online shop

Dear Mr Momin,

We’re sorry that the item you ordered became unavailable and that you were not informed sooner. We understand how disappointing it is to wait for an order without receiving tracking information.

Your order has been cancelled, and a full refund has been arranged to your original payment method. Please allow several working days for your bank to process it. If you have still not received the refund, please contact us with your order number so we can check this immediately.

We sincerely apologise for the inconvenience and for the communication not meeting the standard we aim to provide.

Kind regards,
Cherish Lewis Customer Service

Vurdert til 1 av 5 stjerner

If I could I would give zero rating…

If I could I would give zero rating ordered product that was listed as in stock with a 5 day dispatch time, two weeks later no dispatch and when looking on shopify informed order cancelled. Only after emailing cherish Lewis and complaining did I get an email from them saying order canceled no apologies nothing so will certainly not order anything from them again and advise no one else to do the same

14. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Shambles of a site

Shambles of a site. Product out of stock even though it’s advertised as available. The product actually available was £300 more than the original listing.(From a different supplier)

Mental to think they have a tip section on the payment screen.

29. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very poor customer service

I contacted the company via email regarding a return, and they asked me to provide a date that would work for a DPD collection. I replied to confirm that any date was fine, expecting the process to move forward.

Instead, I was completely ignored for over a week despite sending multiple follow-ups and attempting to get help through their live chat. When they finally responded, I was told that my return now needed to go through an approval process that would take over two weeks — despite previously being told that a collection would be arranged.

The communication has been extremely poor, and the lack of consistency between what I was originally told and what I’m now being told is very disappointing. I have given them 48 hours to provide a proper solution; otherwise, I will have no choice but to escalate the matter through my bank.

A frustrating experience and not the level of customer service I expected.

27. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bait and Switch Scammers!

Beware... they are bait and switch scammers. They list products of absurdly low prices, cancel the order and attempt to sell the same product for a much higher price. In my case it was a backpack advertised for £103. After paying, I recieved an e-mail saying its not available for that price and I can buy the exact same item for £160.

26. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Cherish Lewis UK Online shop

Hi Jeff,

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were disappointed with your experience.

We would like to clarify that we work with a large network of suppliers, many of whom offer the same products. The prices displayed on our website are based on the pricing and stock information provided by our partners at the time of listing.

Unfortunately, in your case, the product was no longer available from the supplier at the advertised price after your order was placed. As the item was unavailable at that price, we were unable to fulfil the order and therefore offered an alternative supplier at the current market price. There was absolutely no obligation to purchase the alternative, and customers are free to decline the offer.

We also kindly note that no pre-purchase enquiry was made regarding stock availability. While we do our best to keep listings accurate, we cannot be obliged to supply products that are no longer available from our suppliers at the advertised price.

We apologise for any inconvenience caused and are continually working with our suppliers to improve stock and price synchronisation.

Kind regards,
Cherish Lewis LTD

Vurdert til 1 av 5 stjerner

Dreadful service and experience

Dreadful service and experience. Having ordered an electric fan, with plenty in stock, 48 hours later the order is cancelled with no explanation, no apology and I see the item price has been increased by almost 50%.
I am left without the item which was needed for my parents and wasted my time.
I checked the next day and they were still in stock but at a higher price of £98.99
Unreliable and will not be using them again.

UPDATE: The price is now almost double (£138.99 instead of £67.99) what I had ordered and can only assume they sold the items at the higher price and cancelled my order, which was a fan that I ordered the day before the heat wave announcement.

23. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Cherish Lewis UK Online shop

Dear TADS,

Thank you for taking the time to leave your feedback.

We are genuinely sorry for the disappointment caused by the cancellation of your order.

Unfortunately, after receiving your order, our supplier informed us that the item was no longer available. As we do not hold physical stock ourselves and rely on inventory information provided by suppliers, stock availability can occasionally change before it is updated across all sales channels.

We contacted you as soon as we received confirmation from the supplier and offered assistance in sourcing an alternative product from another supplier. We appreciate that this was particularly frustrating given the warm weather and your need for the fan.

We would also like to clarify that your order was not cancelled because of a price increase. The later price changes you observed were made by suppliers and were entirely separate from the cancellation of your order.

We understand your frustration and sincerely apologise for the inconvenience caused. Your feedback is valuable and helps us improve our communication and stock management processes.

Kind regards,
Cherish Lewis LTD

Vurdert til 1 av 5 stjerner

No item received

No item received, no communication, no nothing. Refund through Paypal. Scam? May be, may be not, but will never use company again. Avoid like the plague.. Order 6554 Solar lights x2

30. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Cherish Lewis UK Online shop

Svar fra Cherish Lewis UK Online shop

Hi,
We have found your order, the delivery taking longer time, due to it is from China, we have arranged collection for 12/06/2026 from our office.

For update of a parcel you should contact our support team:
support@cherishlewis.co.uk

Vurdert til 5 av 5 stjerner

Excellent

⭐⭐⭐⭐⭐ Great Communication and Exactly as Described

Very happy with my purchase from Cherish Lewis Online Shop.

The item arrived sooner than expected, and I received helpful tracking and update emails throughout the process. Communication was excellent, and I always knew the status of my order.

When the parcel arrived, the product was exactly as described on the website. Good quality, well packaged, and no issues at all.

A reliable online store with great customer service. I’ll definitely be shopping here again in the future.

1. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I had a fantastic shopping experience with Cherish Lewis LTD! The website was easy to use, the products arrived quickly, and everything was packed very well. The customer service team was also really helpful and friendly throughout the whole process.

I love that they offer a wide range of products at good prices, and the quality was even better than expected. You can tell they genuinely care about customers and check orders carefully before dispatch.

Definitely one of the best online shopping experiences I’ve had recently — I will be ordering again soon!

1. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good first experience

Good first experience

I ordered from Cherish Lewis Online Shop for the first time and wasn’t entirely sure what to expect, but overall it was a positive experience.

The order process was straightforward. I noticed they reviewed the order before dispatch, which was reassuring. Delivery was within a reasonable timeframe and the item arrived as described.

I did have a small question after placing the order and their customer service responded fairly quickly, which I appreciated.

No major issues at all — would be happy to order again.

15. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

It came from Costco ??

It came from Costco ??? Anyway it was not the colour I wanted so I have tried to get a return label. But there is no response
I would not recomend this. Company to anyone
They run a hotel in Blackpool and a cat company
All seems a scam

16. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Cherish Lewis UK Online shop

Svar fra Cherish Lewis UK Online shop

Dear Customer,

Thank you for your feedback.

We are sorry that the colour of the item was not what you expected. As stated on our website, we work with a number of authorised retail partners to offer customers a wider range of products, and in this case the item was supplied by one of those partners.

Although the item was not faulty and the return was simply due to a change of preference, we still arranged the return and have now issued a full refund.

We appreciate that waiting for the return process can be frustrating. However, we are disappointed that our business has been described as a “scam” despite the matter being fully resolved and the customer receiving a full refund.

We are committed to providing genuine products, fair customer service, and resolving any issues as quickly as possible. We wish you all the best.

Vurdert til 1 av 5 stjerner

I placed an order for light this…

I placed an order for light this morning, which was listed as available online for dispatch. I declined to pay an extra fee to help the 'company out' within 45 minutes, and my order was cancelled with no explanation. I would not recommend Cherish Lewis and will never order from them again. I also cannot believe the cheek of them asking for a minimum donation of £2.30 to help them out. Save your time and go elsewhere, or end up disappointed. If I could give them zero, I would.

31. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Cherish Lewis UK Online shop

Svar fra Cherish Lewis UK Online shop

Hi Melinda,

Thank you for your feedback, and we’re sorry to hear about your experience.

As outlined on our website, we operate as a sourcing platform working with multiple partner suppliers. While products may appear available online, all orders are subject to a manual verification process before dispatch. This ensures that pricing and availability are accurate at the time of purchase.

In your case, after review, we were unfortunately unable to fulfil the order at the listed price, and therefore the order was cancelled before any payment was taken. We always aim to avoid proceeding with orders where there is a discrepancy, rather than risk delays or issues later.

Regarding the optional contribution, this is entirely voluntary and is clearly stated at checkout — customers are under no obligation to proceed with it.

We understand this may be frustrating, and we appreciate your feedback as we continue to improve transparency in our process.

Kind regards,
Cherish Lewis Team

Vurdert til 1 av 5 stjerner

Scam pricing!

Scam pricing!! They advertised the bike for £414then cancelled the order trying to charge me at least £250 more!

1. februar 2026
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Logoen til Cherish Lewis UK Online shop

Svar fra Cherish Lewis UK Online shop

For transparency: no payment was taken and no order was accepted.

The order was cancelled during manual review due to a supplier availability and pricing update.

We are a UK-registered company and categorically deny any allegation of fraudulent pricing.

Vurdert til 5 av 5 stjerner

So glad found this website.❤️

So glad found this website.❤️

Bought a shed from this website, paid with Klarna with 3 instalment.

🥰😘 it’s cheapest price in the market.

Quality good👍

3. desember 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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