Chancellors - Client Advice Team Anmeldelser 

164
TrustScore 4.5 av 5

4,4

Beliggenhet

Bytt filial

Station Approach, Meadows Business Park, GU17 9AB Blackwater, England, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Throughout the letting process, the Chancellors team have been approachable and answered all my queries quickly and clearly. When an issue emerged with the property, the Property Management team, in p... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My experience with Zoe was great because having had two buyers pull out, the idea of selling our property by auction was not something we had considered. Zoe explained everything clearly and the reco... Vis mer

Vurdert til 4 av 5 stjerner

The officer in charge our tenancy check out, Jake Tippett, helped solved outstanding issues in timely and amiable manners. He called me the day receiving our complaint email. At first he tried to pus... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Francesca D has been brilliant throughout. All my (many) queries are dealt with incredibly swiftly. She has made the sometimes stressful process of being a landlord much easier.

Selskapet har svart


Informasjon om virksomheten

  1. Eiendomsmegler

Skrevet av virksomheten

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Skrevet av virksomheten

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Kontaktopplysninger

  • Station Approach, Meadows Business Park, GU17 9AB, Blackwater, England, Storbritannia

  • 01344 408450

4,4

Enestående

TrustScore 4.5 av 5

164 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,4

Alle anmeldelser

(164)

1 741 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Exemplary professional support from Gemma Dry…

I can't praise the support of Gemma Dry enough for all she did in endless coordination between myself and the buyer to conclude a very long-winded and tricky sale. Gemma's manner is always friendly, polite and utterly professional. She is responsive to calls and messages and follows through when she says she will do something. Gemma's competence and professionalism are exemplary.

22. november 2022
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Svar fra Chancellors - Client Advice Team

Thank you for leaving us this great review Wendy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Vurdert til 5 av 5 stjerner

Excellent Customer Service received…

Excellent Customer Service received from Amy Farquhar. Amy quickly resolved an urgent maintenance issue I had at the property I rent. Amy's communication was outstanding ensuring that I was kept updated thus making the whole experience stress free.

11. november 2022
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Svar fra Chancellors - Client Advice Team

Thank you for leaving us this great review Miss Green, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Vurdert til 5 av 5 stjerner

Gemma has been on the ball

Gemma has been on the ball, attentive, helpful and very friendly to deal with. She is clearly very experienced and knowledgeable at her job. I feel in safe capable hands with her. Thanks Gemma!

2. november 2022
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Svar fra Chancellors - Client Advice Team

Thank you for leaving us this great review Sally, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Vurdert til 5 av 5 stjerner

Thanks Emily Harris for your prompt…

Thanks Emily Harris for your prompt service and help with agreement renewal

21. september 2022
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Svar fra Chancellors - Client Advice Team

Hi Mr Howard, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Vurdert til 5 av 5 stjerner

Katherines persistance prevailed

We didnt have a very good start when the person dealing with our sale at Lladrindod Wells left suddenly and we was left a little in the lurch with no contact. We then had contact with Katherine and without her i do not think we would be where we are now. Katherine took over the whole thing and without her persistance and telephone calls to all the solicitors involved and contnuing to chase from every angle we had a good outcome for a very stressfull experience for everyone. Thankyou Katherine i dont think it would have happened without you.

27. august 2022
Vurdert til 5 av 5 stjerner

Kathy is a credit to the company.

Kathy is a credit to the company, with all the downfalls of the company I have experienced Kathy specifically was flawless within the transaction process. Incredibly driven and attentive to the needs of the clients.

24. august 2022
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Svar fra Chancellors - Client Advice Team

Hi Matthew, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Vurdert til 5 av 5 stjerner

Gemma Dry who works in Chancellor…

Gemma Dry who works in Chancellor Estate Agents Bracknell branch has excellent customer care skills. She is very helpful and listens to the buyer and customer well and really understands the needs of both sides. She has a positive attitude and communicates effectively.

24. august 2022
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Svar fra Chancellors - Client Advice Team

Thank you for leaving us this great review CustomerMahmood, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Vurdert til 5 av 5 stjerner

Our property was listed with…

Our property was listed with Chancellors and received great comms from them throughout, particularly from Gemma - She also did great work in getting us the offer we wanted for the property.

23. august 2022
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Svar fra Chancellors - Client Advice Team

Hi Hamways, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Vurdert til 5 av 5 stjerner

My review Jasmine Kimani

Jasmine Kimani has been most helpful to me in relation to problems in my flat answering my requests and queries promptly and fully.

12. august 2022
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Svar fra Chancellors - Client Advice Team

Hi Mr Mortimer, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Vurdert til 5 av 5 stjerner

Kathy is an asset to the team

Kathy was a phenomenal help to me as a terrified first time buyer with no experience of the process. Nothing was ever too much trouble, she was patient with me and ALL my questions and went above and beyond to help me. I have learned alot and will be more confident the next time and Kathy is to thank for that - thanks so much for everything Kathy, really appreciated 😊

22. juli 2022
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Svar fra Chancellors - Client Advice Team

Thank you Taryn for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Vurdert til 5 av 5 stjerner

Great Property Management

I rented my property in Central London from Chancellors in late 2021, and have been living in the property for nearly 8 months now. Chancellors is very transparent and easy to get in touch with. They have a dedicated property management team and Amy Stanborough, in charge of my property has been very easy to contact in case of any issues and is extremely proactive with getting in touch with landlord and resolving any issues with the property as soon as they are notified. She was always quick to book any repairs or contractors needed who would arrive on the same day to fix any issues with the apartment. The occasional courtesy calls to ensure everything with the flat is okay is also much appreciated.

15. juli 2022
Vurdert til 5 av 5 stjerner

Paul Whitehouse called me once a week…

Paul Whitehouse called me once a week to give me a personal update and useful advice. If I had any problems he reported them back to the local office or staff. Found Chancellors great and having Paul there to overlook it all a god send.

20. juni 2022
Vurdert til 5 av 5 stjerner

Thanks for all your help and advice…

Thanks for all your help and advice Paul. I have to say that I haven’t been hugely impressed with how things have progressed with my property but you definitely have helped to reassure me and I am grateful for that.

9. mai 2022
Vurdert til 5 av 5 stjerner

Louise and her team are outstanding…

Louise and her team are outstanding communicators. They are above and beyond what I would expect. I can only hope the estate agents selling my own flat are as diligent and hard work. Louise has been in contact with me over a flat I love. I’m not at the minute in a position to proceed straight away but will be once my flat sells. She is reassuring , positive and always on hand. She is a breath of fresh air compared to other agents I have had to deal with in Newbury. The whole team are worth five stars. If I could I would sell my flat with this company.

20. april 2022
Vurdert til 5 av 5 stjerner

Paul was really helpful

Paul was really helpful - he took the time to listen to my position and escalate as required to get the issue resolved promptly. I really appreciated how quickly Paul resolved the issue for us.

13. april 2022

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