chaiiwala.co.uk Anmeldelser 

The food I had was full desi breakfast was delivered twice in 2days food was delicious not happy with the paratha the way they pack it in a package should’ve packed it in a foil wrap

I visited the gallions reach branch as it’s my local. I ordered the cheese and chutney sandwich which shows on the board at the top and at the till menu that’s it’s £4.25 but I was charged £4.50 instead. I mentioned it to the lady at the till ‘Afifa’ and she said the prices haven’t been updated yet and there was nothing she could do and then dismissed me. This is clearly a management issue as she lacks customer service basic skills. It’s only a matter of 25p but I think she missed the point! There is a way to speak to people and this in my opinion is not acceptable.

I am Completely disappointed about chaiwalla’s paranthas in cheetahmail. Each time I order from there, I always and always have gotten a paranta that is never soft but always feels like cardboard paper. The paranta is also overpriced and a rip off especially due to the crap quality of the paranta. Personally, I would rather buy my own frozen paratha from a shop which 100% comes out more fluffy, softer and cheaper. Do not even think about buying Chaiwalla paranta, you will regret your choices after.

Radhika gave us supplended service.She was very kind. She treated us in a well mannered way . We were very happy to see these types of services given by radhika . Excellent lady she was .Hats off to her

Really bad customer service and food appalling had bad stomach following day.

Staff have really bad attitude Harrow branch. Disappointed.. service also so a rat 🐀 near by the kitchen…

Avoid this place. AVOID I contacted Harrow council to check the store… shocked

Dirty chairs and tables

ABSOLUTELY the most useful food. Classic paratha elastic white dough same as shana paratha ( probably was ) butter chicken no words to describe the obnoxious food. Cheats cheats..never never hope they have long life !

Very expensive for the portion size you receive. Prices need to be more reasonable than what it is. Not worth the amount paid

Chaiwala Caldmore Walsall. Absolutely horrible experience. Filthy & dirty tables. The worker couldn’t be asked or bothered to clean the tables. She had to be asked to clean table even then did half a job and left all the crumbs on table and just picked up the dishes but did not wipe down table. On Other tables food was served whilst previous customers dishes were still at the table!!. Management at this branch have clearly not trained or prioritised cleanliness. I have lots of photos to share of every table with dirty dishes and no customers present not very welcoming to new guests.

Ordered a roti today with bacon, omelette, cheese, and onion , and it took a long time to be made along with doughnuts.. I wish I hadn't have bothered , although the doughnuts were okay, nothing special the roti tasted like a small wrap of what can only be described as grease.. I won't be bothering trying the other things on the menu if they cant get the simplest of foods right. Horrible sorry.

Poor food and service. I placed an order online using the app and on arrival still had to wait 15 mins to get my food. Food was cold and tasteless except the tea. Avoid at all costs

Title: Exceptional Service at Chaiiwala in Walsall: A Review of Amira's Outstanding Hospitality

I recently had the pleasure of dining at Chaiiwala in Walsall, and I cannot speak highly enough of the exceptional service provided by the lovely Amira. From the moment I walked in, her warm and welcoming demeanor set the tone for a truly delightful dining experience.

Amira's impeccable service was evident in every aspect of my visit. Her friendly and attentive nature made me feel right at home, and her genuine smile brightened up the entire restaurant. She went above and beyond to ensure that my dining experience was nothing short of perfect, always ready to assist and eager to make sure that every need was met.

What truly stood out to me was Amira's willingness to go the extra mile to ensure customer satisfaction. Whether it was recommending the best items on the menu, accommodating special requests, or simply checking in to see if everything was to my liking, her dedication to providing top-notch service was truly commendable.

In a world where exceptional customer service is becoming increasingly rare, Amira's professionalism and genuine care for her customers are truly refreshing. Her passion for her work shines through in every interaction, making each visit to Chaiiwala a memorable and enjoyable experience.

Overall, I cannot recommend Amira's service at Chaiiwala in Walsall highly enough. Her outstanding hospitality, combined with the delicious food and inviting atmosphere of the restaurant, makes it a must-visit dining destination. Thank you, Amira, for your impeccable service and for always going above and beyond to ensure a fantastic dining experience.

TERRIBLE CUSTOMER SERVICE - unprofessional workers

did not send the correct order and failed to send out the correct order after saying the would send it - waited 3 hours for it then they started to ignore my calls

Breakfast was good...we always loved the karak chai...

Hi
I recently bought a chicken tikka masala pasty and was disappointed to find that there was no chicken tikka only a masala paste in the centre of the pasty. The staff did not resolve the issue they sell a pasty in Greg’s and you can eat succulent pieces of real chicken in their pasty.

Her nature is very nice and she very helpful and honest❤️

Hi,

I’ve been coming to this branch in slough for a while now, and I must say the customer service is absolutely spot on, there’s a special mention for Amal her smile and dedication is there to see and it’s a pleasure to be served by Amal.. thank you ☺️

Harman at southall branch gave us really good service

Myself and my husband enjoy breakfast out quite often. We have tried a number of the Chaiiwalas both West Midlands and in the north west. I must say the service, taste and quality of the Ladypool Rd branch beats the lot. We now only visit this location and the food is always on point! The staff are amazing and Iram in particular now recognises us and as always maintains the excellent service and lovely smile on arrival. Thank you Iram 😊 and keep up the great work.

Went to chaiwalla in Manchester levenshulme. Great customer service, and great food! The Desi breakfast was lovely, and the guy even gave me extra filling in the omelette free of charge. Grateful!