I am unsure of that the products are like as the parcel has to arrive first. Parcels were late so I messaged them using the online chat. I was assured it would be delivered the next day, dpd tracking... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had my first order delivered 3 days ago. Unfortunately DPD tossed my order about resulting in a box wide open and 5kg bars of chocolate burst open and smashed to bits. CFW have been amazing at res... Vis mer
Just ordered and paid for some chocolate chips online and then as soon as I placed the order realised I had forgotten to include cocoa powder. I telephoned immediately to ask if could add to the orde... Vis mer
Good selection of products, prompt delivery, items as described. You lose a star because nobody seems to have done any QA on your nuts list of "States" (not that we have those in Scotland). You list e... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av matprodukter
- Bakeriutstyr
- Engrosforhandler av konditorvarer
- Leverandør av matproduksjonsmaskiner
- Leverandør av iskremutstyr
- Bakevaregrossist
Skrevet av virksomheten
CFW are discount suppliers of Chocolate Fountains, Chocolate, Waffle, Crepe, Popcorn & Donut making equipment, mix & supplies. Next day delivery.
Kontaktopplysninger
Denburn Road, KY1 2BJ, Kirkcaldy, Storbritannia
- +44 (0)1592 650 540
- info@cfw.co.uk
- www.cfw.co.uk
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great quick delivery as a always
OUTRAGEOUS DELIVERY COSTS
Put an order in and the delivery cost from Kirkcaldy to Invergordon (174 miles) was £60.00.
Put the same order into Catering24 delivery cost from England to Invergordon (460 miles) was £15.99 both companies use DPD for delivery,
Emailed CFW and asked why the cost were so high for the same courier company to deliver to the same country was told courier charges were out of there hands. Emailed them back and gave them proof of the 2 courier costs for the same products, but got the same reply.
Obviously CWF don't want to deal with the business's in the 35% of Scotland's geographical area

Svar fra CFW
Great company
Great company - have been ordering their wonderful chocolate drinks and sauces for years. Always prompt service and a very competetive price.
I've been using sehra crepe mix for…
I've been using sehra crepe mix for about 6 years...excellent product everyone loves my crepes!
Service is amazing always next day deli(order before 2pm)
Friendly helpful staff on the phone whenever I've rung.
Great company..thank you
Great prices and quick delivery!
First time using this site
First time using this site. Great service with excellent quality products.

Svar fra CFW
bad experience
I paid a very expensive shipping to be sent to the United States the chocolates came totally melted, they didn't put an ice bag to cool the chocolate and they arrived like water all melted I was at a huge loss and I do not recommend the purchase.

Svar fra CFW
Fast next day delivery.
Fast next day delivery.. we will buy again no complaint
When purchasing from this company
When purchasing from this company, you do not get invoices, need to constantly email and ask for invoices as the email get ignored too

Svar fra CFW
Needs a massive improvement will be…
Needs a massive improvement will be moving away from using them now used them for 3 years spent almost 1k each month on goods but recently cost me 3 x that in sales due to their late deliveries says order by 2pm for next day hardly true anymore many times it comes after 2 or 3 days have gone down massively in my books

Svar fra CFW
Really enjoying their range of products…
Really enjoying their range of products and exploring more. They have all been great tasting and very well received. Delivery is very fast too, pleased with that too. Had an issue with one of my orders but Customer Services resolved it very quickly so they get 5 stars too!
Product not as described, no resolution provided extremely poor customer service
Won't be ordering on here anymore, placed an order for some topping sauces, one of them was the Monin Gourmet white chocolate sauce, it's disgusting! Avoid at all costs, this does not taste anything like white chocolate. It taste like a gross Milk Syrup, not even edible. Contacted CFW and although their own customer service said that this one taste like milk(obviously not what is described or advertised), they have refused to refund me or send the Sephra one. Would no longer recommend people to buy from them since this is how they treat their customers, why stock a product you know is not as described and then offer no resolution when a customer complains.
Very good service
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