Car city uk Anmeldelser 

110
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

A great experience from my first contact to part exchanging my car and picking up my new car all on the same day! A part from a small delay on collection, I can’t fault the service provided including... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Arrived and was greeted by Daniel who then helped me to pick up my new car and take it for a test drive to make sure everything was perfect for me before leaving the dealership with the car I’ve alway... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very happy with buying a car from Daniel at Car City. Whole process smooth, knowledgeable about the car, sorted issues and agreed on a decent price for a lovely car.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great experience! The team were experienced and knowledgeable, providing non-biased opinions. Steve was very helpful in a non-pushy way. The finance settlement on my old car and new car transaction wa... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bruktbilforhandler

Skrevet av virksomheten

Car City UK is a used car dealer located in the north east of England. We aim to provide our customers with high quality, prepped motor vehicles, at prices that are very competitive. Car City UK "prices you love, people you can trust"


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

110 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 71 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(110)

68 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Amazing, just hope nothing goes wrong

To be honest bought a amazing car from them, they where very helpful with eveything up until the car was mine. After you recive your car you better hope and pray nothing goes wrong because the delership will be no help at all, first thing was the warrenty was covered on the incorrect reg and i have messaged and called with the promise it would be corrected and they also failed to give me details on the cars service overall just be careful and do your checks on the car becuase if anything goes wrong they will be no help.

18. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Hi and I am sorry about this experience, this is not how my business conducts its services, please
Contact me at your earliest convenience so I can address this.
Please also let me know who was the salesman you dealt with.
Thanks Mario

Vurdert til 1 av 5 stjerner

Disappointed …

Bought a car from these people and everything went smoothly at first until 1 day after bringing the car home I discovered car had only 2 weeks MOT left to run and had not been serviced as promised. Contacted them and they were full of apologies and arranged to have the car picked up at my place of work. Well it’s been 7 days now and despite them insisting that a driver was on his way nobody turned up and my phone calls have not been returned. I have had to pay for a MOT myself as it ran out a few days ago and also a service on top of that setting me back close to £300. I would look elsewhere if anyone is thinking about buying a car from here and if you have check your MOT status on your vehicle just to be sure they have done it. Only positive thing is car seems to be ok and I’m very pleased with it.

4. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Hi this review doesn’t seem real, as we haven’t got any customers that have told
Us of this kind of experience… if this is true please call me I am the owner Mario
Contact the garage and ask to speak to me, thanks

Vurdert til 5 av 5 stjerner

5* Service

5* Service, quick, smooth, and easy process.

Highly recommended, Top Quality !!!!

7. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Thanks for your kind words

Vurdert til 5 av 5 stjerner

Bought my new car from here

Bought my new car from here. From the phone call to them sending me a video then collecting my car was a very simple and smooth process. Living 3 and half hours away but will buy from car city uk again. Thanks especially to christos

5. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Thanks for the review

Vurdert til 5 av 5 stjerner

Darlington Sales


I went to Car City looking to purchase my first car. Very intimidating process at a young age as some places can be difficult regarding money. I spoke to Moh, sales person, and he was very helpful when asking what my preferences were and my budget. I needed a reliable car as I was commuting from University and back so was looking for quite low mileage. He sat with me and discussed about the options they had and suggested what was best for me. Very helpful throughout the process and highly recommend!

3. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Just collected my 3rd car I've…

Just collected my 3rd car I've purchased from Car City UK. Great service as always. Car was exactly as described before I came to view it. Thanks again

23. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Thank you for your kind words and your business

Vurdert til 5 av 5 stjerner

Perfect Experience

Well, where do I start! I write this on the back of one of the most pleasant business experiences in over 50 years!! First of all my daughter bought her new car from a chap called Christos of whom I was recommended too after a flawless sales process.
I got in touch with him and arranged a viewing of a car.
Upon meeting him, I was instantly warmed to him with his lovely smile and warming persona.
He showed me the car I was considering for my wife and I and after a test drive we came to a deal.
The rest of the process was easy and effortless and we had a laugh along the way. I went away for a capachoochoo and came back 3 hours later after they had redetailed my new Jaguar to near showroom standard. Can’t thank him enough. Such a great guy ⭐️⭐️⭐️⭐️⭐️

19. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Thanks for the kind review

Vurdert til 5 av 5 stjerner

Simply the best

I have bought 2 cars from this company in the last 2 years!!! I am so impressed that I will never buy from anywhere else at all, had my first car 2 years and when I phoned to ask for advise they helped me fix it for a fraction of what the bmw main dealers would charge me, I now have bought my second car from them.
If you are looking for a car don’t hesitate and buy from these people

23. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Thanks for the kind words

Vurdert til 5 av 5 stjerner

A Happy customer.

I recently purchased a used Mercedes from car city UK. I would just like to say "A BIG THANKS" to the team. The services was faultless from start to finish. I felt well looked after & will not hesitate to use them again in the future.
A 5* rating from me & well deserved.

14. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Thanks for the kind words

Vurdert til 5 av 5 stjerner

Great experience from start to finish

Great experience from start to finish. Even gave more than we buy any car for part exchange. Will never go anywhere else for a car. Thanks lads.

14. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Thanks for the kind words

Vurdert til 5 av 5 stjerner

Great experience

Great experience, the sales team were very helpful and knowledgeable throughout the process. Car I bought was in great condition and they hold some really nice stock. Highly reccomend!

19. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Thanks for the kind words

Vurdert til 5 av 5 stjerner

Great experience

Great experience. Loved the catterick site. TREVOR was amazing. He is the real deal. Will 100% be back. Great stock selection. Cheers lads.

17. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Thanks for the kind words

Vurdert til 5 av 5 stjerner

Well what can I say … such an easy…

Well what can I say … such an easy transaction from start to finish , great px price given and mot , service wheel refurbs etc … nothing was too much trouble. 5 🌟

19. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Thank you for the business and we look forward to seeing you in the future again

Vurdert til 5 av 5 stjerner

Straight forward sale

Recently bought a car from these guys and from start to finish straight forward no bull kept me informed from start to finish definitely be back

1. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Thanks for the kind words

Vurdert til 5 av 5 stjerner

Highly recommend this company

Highly recommend this company, Trevor couldn’t do enough for me to make my purchase smooth and easy. 1 month on and still love my car

21. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Thanks for the kind words

Vurdert til 5 av 5 stjerner

Great place to buy your next car!

I recently had a great experience with Car City UK. I dealt with Chrisots and Simon and I was treated very very well indeed. I would honestly recommend Car City UK to anyone for your next car purchase.

19. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Thanks for the kind words

Vurdert til 1 av 5 stjerner

Cowboys - avoid

I’m not one for usually leaving reviews, but the lack of response from this business has prompted this one.

Bought a car and within 3 months the engine management light came on; investigation of which found a hole in the inter cooler, glow plugs needed replaced and the oil had been overfilled. Amazingly none of this was picked up when the car was supposedly serviced by yourselves before collection.

The warranty covered some of this cost, but appeals to Car City UK to contribute to the additional cost have fallen on deaf ears. My advice is avoid these cowboys.

21. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Hi Peter and I am sorry you feel that you have been let down by my company, with the greatest respect if the car had a hole in the I cooler when we sold you it the light would have come on a lot earlier, the reason we give the warranty is for these reasons.
If something wasn’t covered by the warranty is because something caused the hole in the intercooler for example a stone of the road flicking up when driving at speeds, I know it’s a freak accident but unfortunately these things happen, if I was to pay for everyone who has an unfortunate event I wouldn’t have a business.
However I do hope that if you need some help or advice to call me I am more than happy to take any call.
Mario (owner) 07817778610

Vurdert til 1 av 5 stjerner

AVOID THIS COMPANY AT ALL COSTS

Avoid this company at all costs to save yourself stress, money and alot of difficulty.

We were sold a car that had no catalytic converter at point of purchase and we were not informed. 2 days after collection an engine light came on in relation to CAT sensors and when we took it back the salesman told us it had no car and they’d get it sorted. It ended in a finance dispute and they eventually to our knowledge did so.

Fast forward 9 months when we took it for its first MOT and it turns out the car was not there, there had been a straight pip put in its place and the sensor wires had been cut to prevent the light coming back on.

We went back to the finance company to be accused of doing it ourselves or it being stolen. Then had to get the ombudsman involved. After months of arguing Car City collected the car to take it to have a look and check job repair cards. They then once again tried to blame us by providing one irrelevant job repair card and said that a mechanic would’ve pointed it out anyway. We’ve never heard a work from the garage since they took the car and have been paying for it all this time. 5 months now with no MOT, 2 months they’ve had the car back and they’ve never even told us what’s happening.

Thankfully have come to a conclusion where we are being reimbursed for these 5 months and the finance is being settled, thanks to the financial ombudsmen but I would warn everyone away from this garage

Please avoid and go anywhere but here!

14. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

I honestly don’t know how to reply to this… you had the car for a year, removed the catalytic convertor your selfs or was stolen and I still bought the car back after you having it for a year and over 10k miles, yet you still leave a bad review??
We can’t keep everyone happy I suppose
Good luck in the future

Vurdert til 1 av 5 stjerner

Do not buy from these people!

Do not buy from these people!

Brought a car and after 2 weeks of using it had so many issues and problems, told them and they were no help! it financially ruined me
the cars they sell are really dodgy. they also lie about servicing the car as I never received service papers and when i asked they said it might have got lot in the system....

20. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Car city uk

Svar fra Car city uk

Please get in touch as I don’t have any record of ever selling you a car
Mario (business owner) 07817778610

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv