Instructions via email and phone from the receiving organization spelled out exactly what to do. Coordinating the pickup was simple. The driver gave plenty of advance notice when he was on the way. T... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The transaction from initial on-line setup, to vehicle pickup was quick, efficient and seamless. The driver was courteous, professional and right on time. Overall, terrific experience and will use aga... Vis mer
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Phone coordinator and tow truck driver were both very efficient and courteous. Tow truck driver called ahead of his arrival was on time, too. He also handled the title transfer very efficiently. A+... Vis mer
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The car was picked up in very easy & quick transaction once we finally had all the documents & could provide the necessary information. It was picked up about 2 days later. AND, the car sold for $46... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington. On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left. We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!! We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller. Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!
Kontaktopplysninger
1905 brentwood rd ne , 20018, Washington, USA
- (202)269-3361
- reid@capitalautoauction.com
- www.capitalautoauction.com
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The driver was on time
The driver was on time, friendly, explained the process and time efficient. It only took a few minutes to get the job done.
27. juli 2026
Svar fra Capital Auto Auction
We're so glad to hear that our driver was on time and friendly! We appreciate you highlighting their efficiency and clear explanation of the process.
good communication
good communication. prompt. friendly and charming. efficient-took unattached bumper with car.
20. juli 2026
Svar fra Capital Auto Auction
We are so pleased to hear that you experienced good communication and found our service prompt, friendly, and efficient. It's great to know we could assist with your unattached bumper.
Alert When Tow Truck Would Arrive NOT Received the Evening Before as Promised
My experience was good on the day of my donation but not before that day. When I had asked one of your representatives on the telephone when the tow truck would arrive on the day of my donation between 6:00 AM and 3:00 PM, I was told I would receive a telephone call the night before to let me know. Despite waiting for at least four hours that evening, I never received that telephone call.
27. juli 2026
Svar fra Capital Auto Auction
We appreciate you sharing your experience. We are concerned to hear about the communication lapse regarding your tow truck notification. We understand how frustrating it must have been to wait for a call that never came. Thank you for the feedback
Svar fra Capital Auto Auction
We're so happy to hear that the process was quick and our driver was easy to work with. We appreciate your positive feedback!
Easy transfer experience
17. juli 2026
Svar fra Capital Auto Auction
Thank you for your positive feedback
They responded the same day that I…
They responded the same day that I submitted my request. The pickup driver contacted me at the very beginning of the allotted timeframe and promptly picked up the vehicle. I received my confirmation letter within an hour after pickup.
27. juli 2026
Svar fra Capital Auto Auction
We're delighted to hear that our team was so responsive and efficient, from your initial request to the prompt pickup and quick confirmation. Thank you for sharing your positive experience!
Thank you Capital Auto!!!
Capital Auto has been very thorough Mr communicative.
The donation car has not moved in 4 years but the gentleman from Capital Auto was able to get the car moving and onto the tow truck with out issues. Would recommend to anyone.
27. juli 2026
Svar fra Capital Auto Auction
We are so glad to hear that our team was able to assist with your donation car, even after four years. We appreciate your kind words and recommendation!
Svar fra Capital Auto Auction
We're so glad to hear that our driver provided such a helpful, polite, and pleasant experience for you. We truly appreciate your kind words.
Mixed bag.
I loved the quick response. I did not enjoy scheduling the pickup. I was told I would receive a call from the towing company on the evening of July 23rd to schedule pickup on July 24th from 6-7 am. The call never came. When I called on July 24th, the customer representative hung up on me initially. The second customer representative was able to get the towing company to call and informed us of the pickup window.
24. juli 2026
Svar fra Capital Auto Auction
We appreciate you sharing your experience with us. We are glad to hear about the quick response, but we are concerned about the difficulties you faced with scheduling the pickup and the initial customer service interaction. We are reviewing our procedures to ensure better coordination and communication with our towing partners and to improve our customer support.
Svar fra Capital Auto Auction
We truly appreciate your kind words. Thank you!
Svar fra Capital Auto Auction
We are so glad to hear that the donation process was easy for you. Thank you for your generous contribution!
Very Helpful
the tow trunk driver was very helpful and patient. Thank you for making this process easy and stress free
24. juli 2026
Svar fra Capital Auto Auction
We're so glad to hear that our driver was helpful and patient. We appreciate your kind words and are happy we could make the process easy and stress-free for you.
Svar fra Capital Auto Auction
We appreciate your feedback and are glad to hear that, overall, your experience was very good.
Svar fra Capital Auto Auction
We're so happy to hear that our scheduling was fast and that we picked up your donation on time! Thank you for your kind words.
Easy Peasy
Easy Peasy
From booking to the actual pickup, customer service was terrific. Instructions were clear and the staff were delightful.
24. juli 2026
Svar fra Capital Auto Auction
We're so pleased to hear that your experience, from booking to pickup, was so smooth and easy! It's wonderful to know our customer service and staff made such a positive impression.
Everything went very smoothly
Everything went very smoothly. It really did. From the time I picked up my phone to donate my car, to schedule a day, for having it towed.
23. juli 2026
Svar fra Capital Auto Auction
We're so happy to hear that your car donation experience was smooth and seamless from start to finish. We truly appreciate your kind words!
The experience was great!
22. juli 2026
Svar fra Capital Auto Auction
We're so glad to hear you had a great experience with us! We truly appreciate your wonderful feedback.
Timeless and promptness on picking up…
Timeless and promptness on picking up the car. Driver was very friendly.
22. juli 2026
Svar fra Capital Auto Auction
We're so pleased to hear that your car pickup was timely and that our driver provided such friendly service. Thank you for your wonderful feedback!
The man who picked up our car was very…
The man who picked up our car was very respectful and on time. The whole process was very simple and efficient. I feel very happy about my donation.
22. juli 2026
Svar fra Capital Auto Auction
We're so glad to hear that the car pickup was respectful and on time! It's wonderful that the entire process was simple and efficient, and that you feel happy about your donation.
Very easy, for a good cause
Very easy, respectful tow personnel, showed up on time and made the whole process accessible. Great and emails beforehand to ensure the paperwork was done correctly.
21. juli 2026
Svar fra Capital Auto Auction
We're so glad to hear that the towing personnel were respectful and that the process was accessible for you. We appreciate you acknowledging our efforts to ensure correct paperwork beforehand.
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