Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Andrew came to price & measure for window shutters. Absolutely brilliant. Professional/friendly & well explained various options ...placed order there & then. Highly recommend.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Have used this company several times before. Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goo... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Gardinprodusent og -leverandør
  2. Gardinbutikk
  3. Forhandler av vindusbehandlingsprodukter

Skrevet av virksomheten

A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Five stars.... excellent service

Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.

17. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Closs & Hamblin

Svar fra Closs & Hamblin

Thank you so much Alison, we're thrilled you had a great experience! Thank you for your support and please enjoy your new curtains!

Vurdert til 5 av 5 stjerner

Excellent professional service frm Andrew

Andrew came to price & measure for window shutters. Absolutely brilliant. Professional/friendly & well explained various options ...placed order there & then. Highly recommend.

16. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Closs & Hamblin

Svar fra Closs & Hamblin

Thank you so much, Teresa! We're thrilled you were pleased with Andrew's work, and we look forward to installing your new shutters!

Vurdert til 5 av 5 stjerner

Good company, however poor quality paper

Ordering was relatively easy and paper came within a few days of ordering. Unfortunately, whilst not Closs and Hamblin's fault the paper we purchased, (Villa Nova Arriccio paper), was not particularly good quality, despite it being marketed as such. Our decorator found it very difficult to work with, despite using the recommended adhesive and following the installation instructions

28. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

The customer service agent was really…

The customer service agent was really pleasant and helpful when I rang to enquire if my order had shipped as apparently there was a failed delivery attempt (there wasn't, they just didn't knock or ring!)

The courier is awful (Fed Ex) but the customer service at Closs and Hamblin was lovely - shout out to Malcolm for all of his help and his follow up email.

4. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Overall very good

A bit of a curate's egg however after a long delay we received our curtains which are of excellent quality. There was a supplier problem so not really the fault of C and H.
On a previous occasion the service was exemplary so just one of those things.
If you want quality this is the place to go

30. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommend

A wonderful selection of quality fabrics, helpful and friendly staff. Highly recommended and swift, efficient organisation of installation of blind. Many thanks

15. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No longer in Eastbourne.

9. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Closs & Hamblin

Svar fra Closs & Hamblin

Hi Barry, sadly that's true - our showroom in Eastbourne is now closed, as shown online. You can still use our m2m services in this area by contacting our team. Kind regards, Naomi

Vurdert til 5 av 5 stjerner

Closs & Hamblin in Brighton are always…

Closs & Hamblin in Brighton are always great at making/installing blinds and curtains, and my recent experience was no exception. Although the job was complicated (heavy curtains on a crumbling wall in an old house!), the fitters, Anthony and Phil, found ingenious solutions to every problem and, with patience and incredible skill, created a perfect result. If only all tradespeople took the same pride in their work as these excellent guys!

22. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Closs & Hamblin

Svar fra Closs & Hamblin

Thank you so much for this amazing feedback, we forwarded this to the team and we're really happy you had a pleasant experience. Please enjoy your new window dressings and we hope to see you back soon. Kind regards, Naomi

Vurdert til 1 av 5 stjerner

Went to the Canterbury store today

Went to the Canterbury store today. Totally ignored by staff as to what we were there for. No interest in us. Very disappointing. We will go elsewhere for our upholstery needs.

22. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Closs & Hamblin

Svar fra Closs & Hamblin

Hello Sian, we're so sorry you didn't have a satisfactory experience. Our team is usually very engaged, so we will investigate further. We hope you'll experience a much better welcome next time you visit us. Please accept our apologies, and we hope to see you again in the future.

Vurdert til 5 av 5 stjerner

Brilliant company to deal with!

I bought some Laura Ashley curtains online last week after telephoning with queries. The gentleman was very helpful as I was calling from Guernsey where we do not pay VAT. They arrived earlier than expected, well packaged and the VAT was refunded to my account a day before the curtains arrived! Would DEFINITELY use this company in the future.

5. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Closs & Hamblin

Svar fra Closs & Hamblin

Thank you so much for your amazing feedback, we're looking forward to seeing you again! Please have a lovely week.

Vurdert til 1 av 5 stjerner

Ordered 2 nets came after 3 weeks not…

Ordered 2 nets came after 3 weeks not 2.shabby service wrong address got 1 set not 2 .gentleman that served me was okay blonde lady when I said I wanted a refund who had nothing to do with my query was shaking her head. Rubbish service

3. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Closs & Hamblin

Svar fra Closs & Hamblin

Hi Jill, we're so sorry for the unpleasant experience you had with us, could you please provide us with the store location so we can investigate further?

Vurdert til 5 av 5 stjerner

Julie and Sharon from Chichester made…

Julie and Sharon from Chichester made our curtain buying experience fun. They are full of energy and totally trustworthy. Chris who put up our rails and curtains for the whole house was calm and methodical and the whole experience was a pleasure.

18. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Closs & Hamblin

Svar fra Closs & Hamblin

Thank you so much for your review, we're so happy you had a pleasant experience!

Vurdert til 5 av 5 stjerner

Fast delivery,easy to order online

Fast delivery,easy to order online,I will use this company again without hesitation!

23. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til Closs & Hamblin

Svar fra Closs & Hamblin

Thank you so much for your feedback, we're thrilled you had a great experience! See you soon!

Vurdert til 5 av 5 stjerner

Wonderful Service from Beginning to End!

A great experience with Closs & Hamblin. Sam is very lovely, friendly and wonderfully knowledgeable, with great advice about the right curtains for our space. We were trust with loads of samples to check out in our own time. The ordering was very easy. Chris, who fitted our pole perfectly, also very friendly. And the curtains are perfect, exactly what I imagined. Very happy and would highly recommend!

9. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Recommended!

These guys have made curtains and blinds for us on a couple of occasions and we've been delighted. Great service. Efficient and punctual for both measuring and fitting. A good range of materials on offer. Decent enough prices. Recommended.

4. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Open tin of paint on arrival and subsequent dealings with customer service

I ordered three 5 litre tins of Laura Ashley paint but on arrival one of them was open and had leaked. I contacted customer services to highlight the issue and they i.e. Jacquie very promptly replied to apologise for the problem. She gave me a choice regarding resolving the issue of either a replacement or refund of the faulty item with absolutely no quibbling. The customer service I have received from Closs & Hamblin was excellent and if I could have given 10 stars I would have. Would definitely recommend this company and will be using again for any more future decorating projects.

28. mars 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv