Exceptional service purchased a Rubi tile cutter ( which arrived on date specified which was nice) but the icing on the cake as far as service goes the above item that I had purchased was missing a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My first purchase with Buy Brand Tools and it was a faultless experience I actually bought a Rubi Scraper Tile Grout Remover to re-grout my porcelaine patio. I was undecided at first as the tool is... Vis mer
Great range of products including a large selection of Rubi tools, knowledgeable staff members and great prices
The delivery was fast. When the product was faulty, they gave me a complete refund. Very helpful customer service.
Informasjon om virksomheten
- Verktøybutikk
- Leverandør av bygg- og anleggsutstyr
- Butikk med verktøystilbehør
- Jernvarehandel
- Lærvarebutikk
- Verktøygrossist
Skrevet av virksomheten
At Buy Brand Tools, we're dedicated to supplying professional tradespeople and serious DIYers with high-quality tools from the brands they know and trust. We specialise in tiling, construction and trade equipment, offering competitive prices, fast delivery and knowledgeable customer support. Our range includes leading manufacturers such as Rubi, Connell of Sheffield, Protimeter, Richter, Nedo, Genesis, Vogel, Bahco, Stabila and many more. Whether you're looking for tile cutters, diamond blades, suction lifters, precise measuring tools, personal protective equipment, levelling systems or specialist accessories, we carefully select products that deliver proven performance and reliability on site. As an authorised stockist for our brands, you can buy with confidence knowing you're receiving genuine products backed by full manufacturer warranties. We also work closely with our suppliers to bring customers the latest product innovations, exclusive promotions and excellent value across our ranges. Customer service is at the heart of everything we do. Our experienced team is always happy to help with product advice, technical questions and after-sales support, ensuring you choose the right tools for the job. We understand how important reliability is, so we aim to dispatch orders quickly and keep customers informed every step of the way. We're proud that many of our customers return to us time and again, and their feedback continues to help us improve. If you've shopped with Buy Brand Tools, we'd love to hear about your experience. Your Trustpilot review helps other customers buy with confidence and helps us continue providing the service and products that tradespeople across the UK rely on.
Free UK next day delivery on orders over £100 (+VAT)
Skrevet av virksomheten
- Service you can trust!
- Order by 2.25pm (Monday-Friday) to recieve your order the next working day. Before 1pm and Saturday delivery also available.
Kontaktopplysninger
9 Meadowbrook Park, S20 3PJ, Sheffield, Storbritannia
- 0114 251 3535
- sales@buybrandtools.com
- www.buybrandtools.com
4,8
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Top notch company that looks after…
Top notch company that looks after customers. Service is spot on!
Overalls are quality as are the leather belts.
Always use them when needing stuff for a job.
20. februar 2025
Anmeldelse skrevet uten oppfordring
Wasn’t quite what I wanted but I can…
Wasn’t quite what I wanted but I can make do. Seems nobody does the longer blade star fixing type any longer
28. februar 2025
fast delivery
24. februar 2025
Great quality tool bag
Great quality tool bag, promptly delivered and well packaged. Delighted.
11. februar 2025
Paid for AM day delivery turned up…
Paid for AM day delivery turned up following day afternoon.
Items did not match
12. februar 2025
Svar fra Buy Brand Tools
Hi Andy,
Thanks for your feedback.
DHL were unable to get your order to the Isle of Wight in time so was delivered the day after. Deliveries to the more remote parts of the UK are more susceptible for delays. I am very sorry for the delay and hassle this may have caused.
Thanks again for letting us know about the mis-matching items. As per my email, DMT have taken it upon themselves to update the handles and packaging to which, we were unaware of. Again, I apologise about this. We'll update the listings ASAP.
If you need anything else, or have any further feedback, please do let me know.
Thanks and kind regards,
Scott
Recommended without any reservation whatsoever
Super happy with my interactions with Buy Brand Tools. Scott, Customer Service Manager is efficient, professional, quick to respond and helped to sort things without any fuss or hassle which was really appreciated. Super fast delivery, ( even right before the Christmas festivities ) - based on this experience I recommend and would happily use again. Many thanks
20. desember 2024
Anmeldelse skrevet uten oppfordring
Excellent service all round.
31. januar 2025
Nice trouble free and easy buy
Nice trouble free and easy buy. Good quality tool with very quick delivery.
5. februar 2025
Comprehensive selection of products
Comprehensive selection of products, many cheaper than Amazon! Good updates on delivery, and product well packaged.
5. februar 2025
Came on time
Came on time. I Got some levels and they were well packaged and safe. Shows they took care
21. januar 2025
Excellent service
Good price, great communications and swift delivery: certainly worth 5 stars!
28. januar 2025
Desk lamp
Very helpful in obtaining the right kind of lamp for my husband.
No long waits on the telephone and prompt in telephoning me back.
Excellent delivery service.Came the next day.
Good quality lamp, but need time to adjust to the light that is suitable for his needs
31. januar 2025
Excellent service
Excellent service. I ordered a a damp meter and it arrived the next day! Will definitely use again
29. januar 2025
Superb Customer Service Experience
I am giving 5 stars mainly because of my superb experience with Buy Brand Tools' Customer Service department.
There was a problem with the product that I had purchased but after I had spoken with Scott at Buy Brand Tools he resolved the issue very quickly and kept me informed at all stages.
Based on my experience I would feel very comfortable recommending Buy Brand Tools to anyone.
17. januar 2025
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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