Extremely poor service Charged me the majority of the fees for selling a house when we hadn’t even got to the point of exchanging contracts Asked for a breakdown of charges did not provide.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Despite saying multiple times, to two different people, they keep getting my name wrong. It’s a simple British name, nothing difficult. Yet they can’t get it right and keep calling me by my middle na... Vis mer
Su Wilson from Frodsham recently handled my house sale and I couldn’t have wished for a smoother experience or transaction. I didn’t have to chase anything up even once and it all went through smoothl... Vis mer
Selskapet har svart
We recently needed to consult a Solicitor regarding an aspect of family law. Upon advice, we booked time with Angela Gleave, of B&B. The whole process was simple and efficient. We found Angela to be e... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Butcher & Barlow are a full-service law firm with a lengthy history of delivering the finest legal support. With eleven offices across the North West and 180 dedicated and experienced staff, we are here to guide you through the complexities of life and share the load when it comes to making big decisions. Approachable, open and client-focused, we pride ourselves on building long-term relationships with our clients. Whether you are buying your first house or looking to expand your business, Butcher & Barlow are here to listen, reassure, and collaboratively work with you to achieve your objectives and aims.
Kontaktopplysninger
2-8 Bank Street, BL9 0DL, Bury, Storbritannia
- 0161 7644062
- enquiries@butcher-barlow.co.uk
- www.butcher-barlow.co.uk
3,0
Middels
23 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Extremely upset to have been bullied by them after being a loyal customer
Update: Since raising this review with only 1 star the issue has been resolved and my money refunded so I've updated it to 3 stars (had this been resolved before I needed to raise a 1 start review I would have happily given Butcher and Barlow a 5 star review). Thank you to the team who resolved this for me I wish your accounts receivable team had been empowered to be as solutions orientated as you.
Original Review: 6 months after having closed the transaction I hired them to organise Butcher and Barlow LLP sent me an additional charge due to a mistake they made on their original bill. Since then I've questioned them on it and suggested I shouldn't have to pay for their mistake but rather than admitting fault and honouring the relationship with a longstanding customer then have raised legal action against me for £124. Never trust these bullying con-artists!!!!
6. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Butcher & Barlow
Good afternoon. Thank you for your feedback. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with our Firm. We take our business very seriously and we are keen to resolve the issue you had. Please can you get in touch by calling Anthony Higham on 0161 764 4062 or emailing at ahigham@butcher-barlow.co.uk so that he can discuss this further with our team? We look forward to hearing from you.
Kind regards,
Butcher & Barlow
First class service again from
First class service again from
Carol Carr & Susan Simm. Highly recommended, have used them before and would use them again
12. juli 2019
Anmeldelse skrevet uten oppfordring
Svar fra Butcher & Barlow
Many thanks for your fantastic review. We are very pleased that you were more than satisfied with the work that Carol and Susan carried out for you and we will ensure that we pass on your thanks.
Had to report them to the ombudsman!
the most apaulding customer service I have ever received
have had to refer them to the ombudsman as well for substandard representation from one of their "trusted" barristers
horrific in court and for owned by a solicitor
after following complaint procedure they ignored the complain and then made harassment phone calls demanding money
avoid them at all costs total charlatans!
13. desember 2018
Anmeldelse skrevet uten oppfordring
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