BST Hyde ParkAnmeldelser 

Stray kids were absolutely phenomenal but the security are an absolute joke. No crowd control… one guy was absolutely awful and had such a bad attitude!! So rude and not helpful to anyone. We were in diamond vip and it was so cramped that we saw three people faint (one wet herself) and three other people vomited. The security were shouting at the people at the front to move back but we had nowhere to go. It would have been easy for them to stop this dangerous situation…they needed to announce that everyone was to take a step back.. they did nothing except shout at the people at the front…. Who were being squished!!!!. We met a lot of lovely people but the overcrowding is ridiculous. Not that they care as people will still go. There is a tragedy waiting to happen at BST. It’s only a matter of time.

Bought primery tickets 14th July for entry at 13:00 hours was told to line up .

It us 14:14pm south side of Hyde Park as a Google assistant I a disappointed in the response disappointed and I have left an email with the accessibility department they unfortunately was receiving outstanding emails 📧 also .
I hope the event manager contacts me as I have over 9000k email in the last hour

Very very bad organization. I am very very disappointed with the people organizing the StrayKids concert. The security people are disrespectful to people and make fun of the fact that we came from 9 o'clock to wait and paid a very expensive ticket.

The worst organization. The people from security make bad jokes, they are not respectful. It is the first time I go to a concert in Hyde Park London organised by BST and, for sure, it's the last time.
I don't recommend to go to a concert by this company.

The security pushes the people who have stayed in line since 7 o'clock to the side because others are pushing in front of them to see the stage. Those people say that rhey have someone in front, but they never do and they just go in front. The security is also extremely rude to people who stand up against this because it's very unfair. And they also threaten us that they'll kick us out because we're saying the truth.

Not that great for the people that live nearby
Last night the noise was unbelievable 3miles away

Went to see Kylie last night , in diamond section. I will never attend this venue again, I have been before and last night we felt like cramped sardines. Couldn’t see the stage, couldn’t see Kylie , I felt like they had crammed triple the amount of people in to the venue. It was a total rip off I’d of been better off watching at home. This venue WAS brilliant , it is now totally over sold , a waste of money .

Went to Stevie Nicks and had the best night of my life. Gold Circle well worth it - right close to the stage, an amazing vibe. Just sensational. Would probably go diamond vip next time.

Absolutely awful venue and gutted, went to the Kylie concert and where do I begin:

1. Ella Henderson was on at 4pm and should have been on just before Kylie started.
2. There was an annoying repeating music beat playing loudly for ages before Kylie came on.
3. The other acts were crap - there should have been a decent line up.
4. There were not enough food vendors.
5. It’s a long day and there were not enough places to sit considering no chairs are allowed, I’m disabled and have a walking aid, by the end of it I was in serious pain.

That’s to name a few but this has really upset me, we had general admission tickets outside the golden circle which isn’t fair on the rest of the fans but they put this stand up on the outer edge of the centre circle which limited viewing, other concerts on this summer didn’t have it - absolutely ridiculous and I would like my money back!

Totally spoilt it for me and would not recommend Hyde Park, not to mention the extortionate prices.

I’m never going to Hyde Park again unless I can afford the extortionate golden circle ticket prices absolute rip off!!!!!

I’ve been a few times, and every year it’s worse. Gold tickets this year, took over 20mins to get in. Then no food, drink or toilet facilities in the gold pen (you have to leave into the main section and come back) so people were weeing in empty cups all around us. Even in the gold section we could barely see the stage. The sound is good, but honestly this is consistently the worst concert venue I’ve ever been to. I won’t be lured again by an act I really want to see.

We had Diamond VIP for Stevie Nicks. Absolutely fabulous. Really well
Organised. Straight on, no queuing. Lovely hospitality area, so easy to get a drink and food … and a table. Lovely chilled vibe. We were closer to the artist than I ever imagined possible. Super Helpful staff as we were given the wrong wristbands on entry, but this was very quickly rectified later on. An amazing day

Went to see Stevie Nicks last night and am so angry and disappointed. These greedy corporate organisers have really done it this time - 2 enormous VIP bars right in front of the stage, blocking the view of thousands of people in GA. I didn't pay nearly £100 a ticket to watch screens. So basically BST is now a waste of time unless you pay a premium for Gold Circle or above. Vile. Been going to BST for years but won't go back.

Spent a lot of money getting to London, paying 2 nights for hotel, BST tickets Hyde Park to see Stevie Nicks, then the event wanting more money £197 to enter gold circle which is basically quite a way from the stage. I have been to other open air concerts where you are free to roam wherever you please, just another money making scam. Not worth the money and won’t come to Hyde Park events again.

I haven’t even attended yet but feel inclined to give this review. Extremely disappointed that I paid nearly £400 pounds per ticket for a vip ticket only to find that if you had originally bought a general admission ticket (as friends of mine who are also attending have), you would be sent an upgrade offer to the same vip ticket for £50. Meaning that the same ticket that cost me £400 cost other people in my group £150. My advice to you for future bookings would therefore be to purchase a general admission ticket and simply await the upgrade offer, saving yourself a significant amount of money!

I’ve read a number of reviews that have mentioned having umbrellas confiscated which in my mind isn’t surprising as they could be used as a weapon (sadly terrorists & madmen must be considered), they block peoples view and having read all the restrictions, I saw quietly clearly that they weren’t permitted. So I’m confused about those that found themselves under prepared. However, having followed all the rules, I was shocked to see how many had broken them. Ok maybe it’s possible to hide a brolly but not if you’re using the bag size they stated! And I definitely can’t see how those with full sized camping chairs managed to ‘sneak’ those in! The security was so poor my friend even managed to bring in water (forgot she had it) which could have been acid or any other horrible substance!!! For a London venue we were really shocked. Agree with others re the prices, £10 for a cup of ice with 30ml of ‘cocktail’ or a shot of tequila but that’s London & these types of events for you. It’s always a complete rip off food & drink wise which is why folks sneak stuff in. I certainly wish we had! 😂 The Corrs & Shania were great and we were lucky with the weather but honestly, you can’t easily get close to the stage so watching from screens is it. Great atmosphere but a lot of £ to watch a screen in my view. Glad I’ve done it, but wouldn’t do it again. But BST you’re a tragic incident waiting to happen. Sort that security situation out or let folks take chairs and brollies in and be done with it. I did not feel safe at all.

I can kind of understand that they take large umbrellas away but they should give a numbered ticket and put the corresponding one on the umbrella. And they should have the message that umbrellas are not permitted flashing on their website. Ours was confiscated and left out for anyone to take, obviously it had already gone by the time we left. If my son hadn’t bought the tickets for us I would have left as soon as the umbrella incident happened but we ended up staying almost until the end. We were completely soaked through, even though we had some ’waterproof’ clothing. I would never book anything like this again, nor would I recommend it. The staff are rude and obviously have no idea what they’re doing, food and drinks are expensive, it’s just a waste of time and money.

Offered me an upgrade for Kylie. I thought long and hard and went for it. 8 hours later I receive another email offering me the same upgrade but for £25 as opposed to £80.

You should make sure your staff knows the entrance & exit locations. Same as where the toilets are. It’s unacceptable when the guest asks the staff a question and they do not know what to answer. It’s not like I’m asking how the rocket is built. Unbelievable.

Bought VIP tickets for Bocelli the website eluded that these would be under cover and at £500 each I should hope so. Confiscated umbrellas at the gate utterly ridiculous, got to our seats not under cover, went looking for somewhere selling ponchos but no luck so we left before concert started. Can’t help the weather but website I believe was misleading on purpose re covered areas and rules on umbrellas bordering on lunacy ZERO customer empathy it’s bad enough you have to stand in the rain but let us keep our umbrellas.

Fantastic diamond area..looks perfect, food amazing and all very comfortable despite rain. Worth extra money. Managed to get to front for Shania and Corrs and Annemarie. Not good though that smoking allowed in seating area and by stage in audience ..dangerous and inconsiderate. Smokers should have a restricted area.