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British Parts UK Anmeldelser 

1 421
•
TrustScore 4 av 5

4,0

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My F Pace Jaguar screen was lighting up like a Christmas tree, ABS problems, no tyre pressure indicators, no front sensors, two wheel brakes etc, etc With a degree of suspicion I ordered an ABS sensor... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My order of Jaguar parts arrived at my front door less than 24 hours from when I placed it. The parts are exactly as expected. Very good service from British

Vurdert til 5 av 5 stjerner

Ordered a telematics battery for my Jaguar xf on a Friday around 4pm - was checked online that it was correct part for my car and advised delivery would be 3-5 days. Arrived the next day in the afte... Vis mer

Vurdert til 1 av 5 stjerner

Don't deal with this company they accept no responsibility for faulty parts. I purchased a Water in Fuel sensor from them assuming it was a genuine OEM part at £45. On fitting it the threaded portion... Vis mer

Informasjon om virksomheten

  1. Bildeler
  2. Bilmotorverksted
  3. Produsent av bildeler
  4. Bilutstyrsbutikk

Skrevet av virksomheten

For over two decades British Parts UK has supplied the trade & enthusiast with new parts & accessories for Jaguar & Land Rover cars, We stock an impressive range of premium brand Original OE OEM original quality new parts. At your service we are centrally located in Hertfordshire just 40 miles from Heathrow airport and 30 miles from central London in our family owned warehouse, offices & distribution centre and also Chichester West Sussex just 5 minutes from Goodwood. We pride ourselves on exceptional dedicated service and expertise in the automotive industry. Our trade counters open daily at 8.00 am. We stock what we sell deliver nationwide and export throughout the UK Europe & beyond

Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 75 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(1 421)

15 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Fast shipping

Fast shipping, competitive prices, decent assortment for my car. There was an error in my order, they fixed it fast. I will come back.

21. juni 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazingly quick service

Amazingly quick service. Ordered the parts 9pm on a Thursday evening and arrived by the following Monday. Look good quality as well. Can’t wait to fit them now. Definitely would recommend and use again. Thumbs up from me.

17. juni 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor After Sales Service

Bought brake discs based on details on website. When they arrived they looked too small so contacted British Parts to double check and they confirmed definitely the correct part. Took car to garage for fitting and they confirmed brake discs too small. Contacted British Parts again and they said we sent what you ordered so tough luck. Their whole approach/culture is avoiding blame and not solving customer problems. They should have said send them back and we will send you the correct larger discs and charged me the difference in price. I get my Parts and they make more money. Service is an attitude and culture but they don’t have it. I expect a standard but meaningless response. Recommend you buy elsewhere.

The response from British parts is complete and utter nonsense, like I say they don’t have the attitude or culture of service. The point is the parts don’t fit. My review is 100% true and accurate, recommend you buy elsewhere.

I am happy to debate you as long as you like. You don’t have the parts because you have my money, you don’t get both. Dingbro have now supplied me with the correct parts. I urge you to think how potential customers view this exchange, customer service at its worst.

16. juni 2019
Anmeldelse skrevet uten oppfordring
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Svar fra British Parts UK

Of course Thomas Mcmillan you know this review is not correct at all, We did send you the brake discs you slected and ordered online. When you contacted us about the brake discs you tried t o mislead us by claiming we had advised you what brake discs to select and order. This of course was not true.
After the brake discs had been delivered you provided your cars vin number and we confirmed that the the brake discs selected by you were actually correct for your cars vin number.
We provided the brake disc technical specifications & dimensions so you could confirm and you declined to do so. We asked you if this was not the case please advise and you declined to answer this also.
You do have the brake discs you selected and ordered, these are correct per the cars vin number and original build data from Jaguar and again if this is not the case please advise.

I note that you havent returned them under complaint as we recommended should they be incorrect or faulty.

If any of this is innacurate please contact our Customer Service Team and we will be happy to retract or resolve any questions or problems with the components delivered as ordered

British Parts

And our reply is based on technical fact and data nothing else

British Parts

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