British Car-auctions Anmeldelser 

Thinking of paying BCA extra for their car delivery service? Think again. Unless you enjoy being lied to, chasing shadows, and having your plans wrecked, I'd strongly advise against it. Learn from my mistake.

I had the *pleasure* of speaking with THREE different people in BCA's delivery department. One to change the delivery date (to a Friday I *needed* it by), and two more chasing them for updates when, surprise surprise, nothing was happening. Funny how in *none* of these conversations did anyone mention their secret "up to 10 working days" policy. Nope, they happily confirmed the Friday date and reassured me multiple times it was definitely happening. Their website even says 'Scheduled' delivery – which any sane person would assume means, you know, *scheduled for that day*. Apparently, in BCA-land, 'Scheduled' is code for 'Maybe, eventually, but we won't tell you that'.

If I'd had even a *whiff* of the truth – that 'Scheduled Friday' was just a nice story they tell – I'd have driven the easy 90 minutes to collect the car myself. But silly me, I *trusted* them. I've used BCA before and service was fine, so I figured paying their hefty £200 delivery fee (instead of £80 from another provider!) was worth it for reliability. Oh, how wrong I was.

What did my extra £120 get me?
* **Zero proactive updates:** Don't expect them to keep you informed.
* **Constant chasing:** Get ready to spend *your* time phoning *them*.
* **Clueless staff:** Their own delivery team couldn't even tell me where my car was.
* **Blatant lies:** Being told delivery was definitely happening on Friday, when it clearly wasn't planned.
* **A late car:** Obviously.

Seriously, BCA, what value are you providing for that premium price? I feel completely ripped off – lied to, ignored, and forced to chase you, only to get the car late anyway.

Had just *one* person been honest and said Friday wasn't guaranteed, I would have instantly cancelled the delivery and collected it myself. Instead, I had to cancel important weekend plans and miss family events, costing me far more inconvenience and stress than the £200 fee. All because I foolishly trusted BCA could manage the simple task of delivering a car when they promised.

Save yourself the headache, the wasted money, and the cancelled plans. Arrange your own collection or use a different company. Don't trust BCA's delivery promises.

Bunch of absolute greedy crooks.
Out of 447 reviews here, only 1 Positive and 446 are 1 Star Negatives, think that SAYS IT ALL!
We've bought over 50 cars and Motorbikes in under a year and what a bunch of numpties, not interested at all and what a load of sh i te they sell, using outdated cameras taking very poor pictures not showing true condition and 9 times out of 10 "forgetting" to put issues on condition reports or their drivers damaging the cars after pictures taken, then they say sold as seen when you complain. ZERO customer relations and no interest in keeping businesses who buy regularly and in turn pay your wages. BCA should be called Blind Car Auctioneers, missing condition reports and fake bidding up on lots.
We will be giving Manheim a go, used them before 15 years ago in Bristol and they certainly were more professional and very enthusiastic to sign us up.
OH and the car we bought, a BCA employee left a log book, set of keys and service history in a BCA envelope for a completely different car a 2016 Corsa in it, which we didn't buy, so someone is not going to be happy,,,,
After the conversation I just had, over a piece of crap with undisclosed written off damage {Glasgow} that they wont accept liability for, in the bin that v5, key and service book went.
If minus was a rating they would get -5

HI EVERYBODY I VISTED BCA NOTTINGHAM ON 08/04/2025 AT 2,PM , I HAD I BAD EXPERIANCE WITH A ISSUE , WITH A CAR , I WAS APROCH BY BCA STAFF FROM BCA NOTTINGHAM WHO HELP ME TO RESOLVE THE SITURATION AND HELP ME TO THE END , I CAN NOT THANK THEM ENOUGH THEY WERE SO HELPFUL I CAN SAY 100 % THE BCA STAFF AT BCA NOTTINGHAM WERE AMAZING YOU KNOW WHO YOU WERE AND I CAN SAY YOUR THE BEST PEOPLE I HAVE EVER MEET WHO HELP ME TO THE END THANK YOU YOU WERE ALL GREAT THANK YOU SO MUCH FROM DEEP DOWN IN MY HEART I WOULD OF NVER MADE IT WITHOUT YOUR HELP THANK YOU , THE BEST YES ,

Place is terrible Susan Campbell doesn’t have a clue how to run the place her rude demeanour on top of her bullying nature has the place rotten to the core

BCA Walsall..Land Rover Discovery 3 Grade 3 car all Essential Checks are PERFECT..Big battle for the car ,Bought it. Turned up to collect NOISY HANDBRAKE that could be heard from Coventry WITH HANDBRAKE FAULT ERROR its impossible to SEE the error literally ON YOUR FACE , REAR Air Struts are sitting higher than the front, When adjust the Suspension SUSPENSION FAULT ERROR MESSAGE..You just don't know where will these non stop DODGY, FAKE APPRAISALS END..ITS A BLATANT AND INTENTIONAL BCA POLICY OF SELLING YOU FAULTY CARS AS IF THEY ARE FAULT FREE...THEY BUY CARS VIA WE BUY ANY CAR.COM THEM PASS THEM ONTO YOU AS IF THEY ARE PERFECT. ITS OBTAINING YOUR MONEY WITH FAKE REPORTS THEN TELLING YOU THAT NO CLAIMS ACCEPTED...I HAVE HAD ENOUGH OF THESE CROOKS AND LODGE A COMPLAINT TO ANY AUTHORITY OR LEGAL BODY for some reason nothing will be done against these THIEVES..

Absolutely vile company...

During my 9 months of working for this company I was treated as an outsider, met with hostile and cocky managers. I lost my mother whilst employed with this company and had to take care of my siblings, there was no sympathy for my situation and no time off given... I had explained my situation may times however always met with a cold shoulder. I was forced to come into work even when i had explained I was mentally not well and thinking to do some bad stuff. Your just a number for this company nothing else, would never work or go near this company again stay away people.

Purchased a bca assured car, graded 2, mechanical and electrical report all green. Told by website I would get peace of mind, sadly not true...rear boot tray rattling, boot itself doesn't rise like it should. Bca dismissed claim.
Engine now overheating, sadly not within 48 hours so BCA will not help, I really don't understand how they keep operating even though they have such poor feedback.

This is the second car I've purchased with a glowing report that has turned out to be awful. I've learnt my lesson, never again!

I would strongly advise anyone using bca to find your car elsewhere. No savings to be had just a headache.

Not even a 1 star review. Highly irresponsible, unprofessional and not to be trusted. Supposed collection of a leased car was cancelled last minute and next confirmed date was not on time. Had to call to sort out who is coming to collect and when. Staff unable to help on the phone. There will not be a next time with them in the future.

fake grade 3 reports green reports specially bedford branch.walsall and measham and manchester avoid them gear box issue engine issues only issues.

SO WE BOUGHT 6 CARS FROM THESE SCAMMERS....WE DID ALL OUR DUE DILIGENT CHECKS ON ALL OF THE CARS PURCHASED. EVERYONE OF THEM HAD GREEN MECHANICAL REPORTS, GOOD SERVICE HISTORY, AS WELL AS GOOD MOT HISTORY....HOWEVER AFTER HAVING THEM INSPECTED BY A 'PROPER' MECHANIC 5 OUT OF THE 6 HAVE MAJOR MECHANICAL ISSUES AND ARE DEEMED AS BEYOND ECONOMICAL REPAIR AND AS A RESULT WILL HAVE TO BE SCRAPPED LEAVING US IN SEVERE FINANCIAL DIFFICULTIES.
BCA AREN'T INTERESTED!!!
DON'T MAKE THE SAME MISTAKE AS US DO NOT BUY FROM THEM YOU WILL ONLY REGRET IT....I ONLY WISH I HAD READ THESE REVIEWS BEFORE I DEALT WITH THEM!!

They came to collect my car at the end of my agreement, agreed there was some damage to my alloy and I signed the report.

The next day I receive a completely different report which had someone else’s signature claiming all kinds of missing items which were never mentioned.

It claims that my entire service history was missing and I had to pay £1,000 and shows a picture of the owner handbook as ‘evidence’. BMW service history is all recorded on the idrive so the agent was clearly incompetent.

Luckily I caught him on my Ring doorbell saying all he found was a scratch on the alloy and this wasn’t even mentioned on the second fake report.

Currently arguing with them and BMW finance.

Just bought a car from BCA Brighouse. The car was assured but unfortunately it had issues. These would have been picked up had there been a proper assessment. To make matters worse when the issues were reported the scamsters gave out false hopes of resolving them at first verbly and upon doing what was asked they fraudulently ignored a genuine claim. They have proved that have not only incompotent employees but those that can act unprofessionally. Beware this company is selling vehicles fraudulently.

The worst companies I've ever seen are all thieves and cover up for each other. They work like a mafia group to loot people's pockets I should take them to court.

One star too much for them the are scammers be ware

Complete shower

BCA seems to own a lot of cars that they auction. With their own stock beware of grading inaccuracies and don't even bother trying to claim. It appears they simply wash there hands of you and hide behind their T's and C's to escape any claim.
There is damage that is visible in a photo that was refused as a claim because the car was self collected. This is even though there is evidence of pre collection damage.

Avoid at all cost and buy from a dealer. Its worth paying a little more.

BCA manipulate the bids, I had a car up for sale with them, I was watching the auction, however the highest bid did not reach my reserve price, I was expecting a call to discuss the highest bid but I haven't had any updates! I called up and ask for an update, then I noticed they bids by themselves therefore, highest bid was BCA...

Booked to collect vehicle at the end of pch contract on 18 November. Today I discovered actually 18 days later,that the collection driver couldn’t be bothered to collect and the vehicle is still at the main dealer.
Not one single thing which they undertook to do has been completed. The system is utterly useless.The company are incapable of simple core functions. The main dealer should think carefully about their end of contract return protocols because there is a huge negative impact on customer satisfaction.

Been a customer of bca for 17 yrs.
bought a 13k car which was a grade 2. Comes with big damage to the front grill which wasn’t shown in pics or mentioned. Went through the claims process but won’t accept liability. Shocking thieves who rob us through vehicle indemnity and don’t give anything back!! Shocking service

I don't really have any issue with BCA themselves but more with some of the people they have working for them. they have runner drivers and coordinators that are as sick and twisted as they come, and for no reason one day just decide they don't want you working there any longer, so they go out of their way to make working there impossible, like taking jobs from you that you have done so you don't get paid , giving you a single call every few days again making it not worth you trouble, etc.... and then trying to talk to anyone with ref to this is completely impossible as they all back each other in playing the childish games . and they really need to be investigated as i'm sure you as a driver doing calls and paying out money which then gets taken away from you and then leaves you with no where to go or know one to talk to is i'm sure would be considered gross miss conduct.

If I could vote -100, I would!

I’ve bought two cars from BCA and have received terrible treatment!

The first cut out on me whilst I was doing 50mph, EML came on after 2 days and needed £2,600 worth of repairs- BCA were not interested.

A couple of years have passed and I thought I would try again, perhaps it was bad luck before?. This time the car arrived with illegal tread on tyres (which they lied about) damage to the boot interior (which hadn’t been reported) and the EML came on after 24hours! You guessed it, once again BCA were not interested.

The tyres and damage which was not declared, apparently do not come under their report!

Clearly, they sell faulty cars for a lot of money and appear to get away with it. Is there anything we can do?!