BoxedTech.com Anmeldelser 

1 128
TrustScore 3 av 5

3,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Offering something that is not available. Offer a substitute, but never send it. Ask how they did when they've messed me about for over a week! I better get full money back! No delivery. Poor communic... Vis mer

Vurdert til 4 av 5 stjerner

Excellent pricing, item as described and unmarked. Battery seems ok too. Shipping was faster than expected tbh. Only -vs, if was picky, were a poor response to a query i had about the order, and... Vis mer

Vurdert til 1 av 5 stjerner

Ordered a product with next day working delivery (extra £10 cost). Nothing delivered over the next 2 working days and no update since original order confirmation. I have contacted via email and... Vis mer

Vurdert til 5 av 5 stjerner

Stumbled upon this company whilst trying to find a UK based supplier of my first choice phone. Usually, I buy from well known names but they could not provide. Researched the reviews, which were very... Vis mer

Informasjon om virksomheten

  1. Mobiltelefonforhandler

Skrevet av virksomheten

At BoxedTech our team are comfortable being behind the scenes and letting our website do the talking. But sometimes people want to know more. We are mad about Tech – our daily mission is to search the world for awesome products at unbelievable prices using our trusted network of suppliers. Our service team’s job is pretty simple – they make sure the only thing you need to think about is enjoying your new purchase.


Kontaktopplysninger

3,1

Middels

TrustScore 3 av 5

1k anmeldelser

5 stjerner
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2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 33 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,1

Alle anmeldelser

(1 128)

15 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Misleading advertising - NO cashback as advertised

Bought from Amazon a Samsung S21 and a Samsung smart watch during the Samsung Summer Cashback, the more you buy, the more you claim. The only reason in have bought them was as they were advertised part of Samsung s summer cashback promotion. Was supposed to get £70 cashback for the watch and £150 for the phone. After receiving them, made the claim. The watch claim has been accepted by the amazon seller as it should've.

Problem comes with Boxed Tech, which denied the cash back, with the following message:

" The cashback is only available if sold by 'Amazon only' however our pricing should be as cheap as the Amazon supplied item without having to do any claims.
BoxedTech Ltd "

Above I copied Boxed techs answer. This is wrong, the phone was advertised with the summer cash back offer, but Boxed tech don't care. Their opinion is that their pricing "should be as cheap as the Amazon supplied item without having to do any claims". We'll, it ain't, they costed me £150 because they didn't respected the advertised promotion and they are just a bad company to deal with really based on the above. So my review "should" not affect them, but one star is too much. I don't normally have time to leave reviews, and even when I'm severely disappointed with something I still don't leave a bad review. But this Amazon seller is bad enough to make me lose time over the review.

13. august 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bought hawaii media tablet off amazon…

Bought hawaii media tablet off amazon with this company. Not happy paid £114 and there is only half the screen shown up the other half is black. I was under the impression this is a new item unused but there is apps on it when i turned it on that were personal. Whats going on guys why have i been giving a tablet that ovisly been used and not new and not working. My daughter is devistated as it was for her birthday. Would not recommend. And had no reponse on amazon from the company

28. juni 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered samsung note 20 ultra was…

Ordered samsung note 20 ultra was cancelled without any reason payment taken been a week since cancelled but no refund yet! Can not get through the phone or website. No reply to email.
Beware!!

9. mars 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Order cancelled on samsung s20 note…

Order cancelled on samsung s20 note ultra with no explanation or contact. Payment taken also.

Website down and no answer by phone. Left voicemail and no return of call.

3. mars 2021
Anmeldelse skrevet uten oppfordring
Logoen til BoxedTech.com

Svar fra BoxedTech.com

Please accept our apologies for any inconvenience, we have refunded you in full.

Vurdert til 2 av 5 stjerner

BoxedTech - mysterious lack of presence in Dec/Jan 2020

Ordered a Samsung A41 which promptly arrived and works without problem. Was not told in advance that this would be a European import with box seal broken to install UK firmware and a new seal applied stating that Samsung have been informed. When I called the phone rang out both times and apparently my subsequent email was not received. Boxedtech website has a holding page with a countdown timer saying "something is happening". Since first posting this review Boxedtech have apologised and confirmed that their imported Samsung phones carry the full Samsung 2 year warranty and that their on-line presence will return late Feb. Although the phone is fine, I can't really upgrade my rating because BoxedTech's URL points to a nameless holding site with no contact or other information, leaving customers high and dry. We have since purchased 2 more phones from elsewhere, simply because of the lack of contact. Boxedtech, you could have 3 stars if you only had an email contact address and phone number on your website! I'll give you one more star for confirming warranty etc.

19. januar 2021
Anmeldelse skrevet uten oppfordring
Logoen til BoxedTech.com

Svar fra BoxedTech.com

Hi Dave, thanks for you message. We never received an email or phone message from you sorry. We are not sure what happened.

All our phones come with manufacture warranty. Your A41 has a two year Samsung UK Warranty. We are very much in business, our site is undergoing some exciting changes and we plan to re open to online towards the end of Feb.

Vurdert til 5 av 5 stjerner

Great price and buying experience

I bought a Samsung Galaxy S Lite at boxed tech and the item was delivered in a timely manner and exactly as specified, inside the box and sealed. I was very pleased with the experience and will certainly buy again from them in the future!

10. januar 2021
Vurdert til 5 av 5 stjerner

Excellent service

All very straightforward; kept informed by email; delivered safely when they said it would be. All good. First time I've used this company, would actively look for them another time.
The website was a bit 'busy' would be my one small gripe.

4. januar 2021
Vurdert til 4 av 5 stjerner

The item was delivered earlier than…

The item was delivered earlier than expected ,which was a plus since I was at home when the courier arrived. Learnt a think or two about Samsung galaxy S10 Dual-SIM mobiles as well. I was unaware that the supplier needs to change the firmware for use in the UK.
My first time purchasing from BoxTech and "so far; so good".

4. januar 2021
Vurdert til 5 av 5 stjerner

Great prices, great service 👍

Needed a new phone, never heard of the company before but done some research and decided all was OK. I had a question on the item for delivery and through the Christmas holidays they got back to me very quickly. I would buy from these again. Very happy with my purchase!

3. januar 2021
Vurdert til 5 av 5 stjerner

Samsung A41

Ordered a new phone, price was excellent and was received very quickly, so can not fault the service in that respect. The only slight negative was that the phone was received with a label saying that it was previously for the non UK market and had been opened, the 2 pin charger had been replaced by a UK 3 pin charger and the firmware on the phone updated. Not an issue as I had half expected this when researching other sites with similar prices, perhaps a suggestion that this is made clear on your website.

3. januar 2021

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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