Offering something that is not available. Offer a substitute, but never send it. Ask how they did when they've messed me about for over a week! I better get full money back! No delivery. Poor communic... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent pricing, item as described and unmarked. Battery seems ok too. Shipping was faster than expected tbh. Only -vs, if was picky, were a poor response to a query i had about the order, and... Vis mer
Ordered a product with next day working delivery (extra £10 cost). Nothing delivered over the next 2 working days and no update since original order confirmation. I have contacted via email and... Vis mer
Stumbled upon this company whilst trying to find a UK based supplier of my first choice phone. Usually, I buy from well known names but they could not provide. Researched the reviews, which were very... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At BoxedTech our team are comfortable being behind the scenes and letting our website do the talking. But sometimes people want to know more. We are mad about Tech – our daily mission is to search the world for awesome products at unbelievable prices using our trusted network of suppliers. Our service team’s job is pretty simple – they make sure the only thing you need to think about is enjoying your new purchase.
Kontaktopplysninger
Britannia House, Pier Road, TW14 0TW, Feltham, Storbritannia
- 0800 195 2641
- help@boxedtech.co.uk
- www.boxedtech.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Misleading advertising - NO cashback as advertised
Bought from Amazon a Samsung S21 and a Samsung smart watch during the Samsung Summer Cashback, the more you buy, the more you claim. The only reason in have bought them was as they were advertised part of Samsung s summer cashback promotion. Was supposed to get £70 cashback for the watch and £150 for the phone. After receiving them, made the claim. The watch claim has been accepted by the amazon seller as it should've.
Problem comes with Boxed Tech, which denied the cash back, with the following message:
" The cashback is only available if sold by 'Amazon only' however our pricing should be as cheap as the Amazon supplied item without having to do any claims.
BoxedTech Ltd "
Above I copied Boxed techs answer. This is wrong, the phone was advertised with the summer cash back offer, but Boxed tech don't care. Their opinion is that their pricing "should be as cheap as the Amazon supplied item without having to do any claims". We'll, it ain't, they costed me £150 because they didn't respected the advertised promotion and they are just a bad company to deal with really based on the above. So my review "should" not affect them, but one star is too much. I don't normally have time to leave reviews, and even when I'm severely disappointed with something I still don't leave a bad review. But this Amazon seller is bad enough to make me lose time over the review.
Bought hawaii media tablet off amazon…
Bought hawaii media tablet off amazon with this company. Not happy paid £114 and there is only half the screen shown up the other half is black. I was under the impression this is a new item unused but there is apps on it when i turned it on that were personal. Whats going on guys why have i been giving a tablet that ovisly been used and not new and not working. My daughter is devistated as it was for her birthday. Would not recommend. And had no reponse on amazon from the company
Ordered samsung note 20 ultra was…
Ordered samsung note 20 ultra was cancelled without any reason payment taken been a week since cancelled but no refund yet! Can not get through the phone or website. No reply to email.
Beware!!
Order cancelled on samsung s20 note…
Order cancelled on samsung s20 note ultra with no explanation or contact. Payment taken also.
Website down and no answer by phone. Left voicemail and no return of call.

Svar fra BoxedTech.com
Can’t make contact with BoxedTech…
I can’t make contact with BoxedTech regarding a Motorola G8 Plus phone purchased in March 2020 which now appears to have ‘broken teeth’ in the charger port and can’t recharge.
Can you help?
BoxedTech - mysterious lack of presence in Dec/Jan 2020
Ordered a Samsung A41 which promptly arrived and works without problem. Was not told in advance that this would be a European import with box seal broken to install UK firmware and a new seal applied stating that Samsung have been informed. When I called the phone rang out both times and apparently my subsequent email was not received. Boxedtech website has a holding page with a countdown timer saying "something is happening". Since first posting this review Boxedtech have apologised and confirmed that their imported Samsung phones carry the full Samsung 2 year warranty and that their on-line presence will return late Feb. Although the phone is fine, I can't really upgrade my rating because BoxedTech's URL points to a nameless holding site with no contact or other information, leaving customers high and dry. We have since purchased 2 more phones from elsewhere, simply because of the lack of contact. Boxedtech, you could have 3 stars if you only had an email contact address and phone number on your website! I'll give you one more star for confirming warranty etc.

Svar fra BoxedTech.com
No problems arrived quickly New phone…
No problems arrived quickly New phone as description very pleased would recommend
Great price and buying experience
I bought a Samsung Galaxy S Lite at boxed tech and the item was delivered in a timely manner and exactly as specified, inside the box and sealed. I was very pleased with the experience and will certainly buy again from them in the future!
It was what I wanted at the right…
The web site was easy to navigate and inntuitive. I found what I wanted at the right price and it arrived when you said it would.
A new Samsung A41
Good website, good prices for phones on offer and easy to deal with.
Delivered on time and answered my queries in good time.
Very pleased and would use them again
Excellent service
All very straightforward; kept informed by email; delivered safely when they said it would be. All good. First time I've used this company, would actively look for them another time.
The website was a bit 'busy' would be my one small gripe.
Fantastic company
Fantastic company, delivered very quickly and a great price, would use this company again and recommend highly.
The item was delivered earlier than…
The item was delivered earlier than expected ,which was a plus since I was at home when the courier arrived. Learnt a think or two about Samsung galaxy S10 Dual-SIM mobiles as well. I was unaware that the supplier needs to change the firmware for use in the UK.
My first time purchasing from BoxTech and "so far; so good".
Excellent service and product.
Samsung phone
Ordered a Samsung phone had no problems great service and quick delivery ,would highly recommend
Very easy to order Quick delivery and…
Very easy to order Quick delivery and excellent price. Would use again
Great prices, great service 👍
Needed a new phone, never heard of the company before but done some research and decided all was OK. I had a question on the item for delivery and through the Christmas holidays they got back to me very quickly. I would buy from these again. Very happy with my purchase!
Samsung A41
Ordered a new phone, price was excellent and was received very quickly, so can not fault the service in that respect. The only slight negative was that the phone was received with a label saying that it was previously for the non UK market and had been opened, the 2 pin charger had been replaced by a UK 3 pin charger and the firmware on the phone updated. Not an issue as I had half expected this when researching other sites with similar prices, perhaps a suggestion that this is made clear on your website.
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