Bournemouth Airport Anmeldelser 

I’ve experienced better bus stations than Bournemouth airport. After having used most of the airports in the UK I was shocked that they couldn’t even seem to get the basics right. Very early start for a 06:30 flight where we queued for ‘security’ via an outside (freezing) makeshift plastic building. The woman on the boarding card desk scolded me for stepping a cm past the little pole she had up stating where the security point was. How very dare I?! What a total jobsworth, buzzing from a tiny bit of authority she was, I had to hold back from laughing. The most hilarious part was they had about 3 flights boarding at a similar time (and only 3 gates!) yet thought it a great idea to only have 2 people serving hot drinks in the cafeteria, the millennials serving forgot to tell people that you had to queue up to place your order, then join another queue to collect it. My partner was gone 30 minutes to get two coffees in which time I had to drink it in minutes as we were rushed to board and I was exhausted after waking up at 3am for the flight to not even be able to get a coffee on arrival. This place is seriously poorly run. Wont be using the airport again. Even if they are currently undergoing maintenance and expansion, their facilities in the meantime have not been properly thought through.

Bournemouth Airport

I took a flight out of Bournemouth airport and it left me with mixed feelings. I live in Southampton and so it was very convenient to fly from there but my experience in the restaurant and cafe left a lot to desired. We went to the Evergreen bar and restaurant, There the drink selection seemed poor, if you wanted a beer it had to be lager and a couple of the choices from the menu were not even available . We ordered a couple of meals which took an age to arrive, considering it’s a airport I would expect quick service in this department, especially at a airport where meals and drinks are more on the pricey side and deadlines are important. Unfortunately when the meals finally did arrive they were cold, and by that I mean barely warm, cooled burger patties are not for me, the chips and onion rings with it were piping hot so I can only assume the burgers were left somewhere unheated while the sides were prepared, We let someone know and they immediately offered a new meal or refund, we chose a refund. Having lost confidence in The Evergreen bar and restaurant! we decided to grab something from the “Cafe”. We bought 2 panini’s one coke and crisps that cost £28. The panini literally had been buttered on the very edge of the bread and was lacking the cheese in the “ham & cheese filling department. It’s a shame I can’t add a link to the photo of the panini here
Surly even though it’s an airport they proprietors must consider customers returning! On the whole I definitely could not recommend eating in the airport before a flight. Other then that the journey through the airport was quite a smooth experience

We had a pretty good (flying) experience, but what lets it down badly is the car parking.

The bays are gravel based (poorly) with tarmac on the main lanes. The lanes are narrow, so if you drive into a lane where there isn't a space then you may have to reverse out - no problem, apart from when its busy!) Yes, some of the lanes are dead ends and you can't always see the whole length of the lane).

I eventually found a spot in Car Park 1, which is a couple of minutes walk from the terminal.

On returning, what a farce. You have to negotiate drivers reversing down lanes as they couldn't find a spot and and then spend about 15 minutes waiting in queues just to leave.

I would rather take the extra time and drive to Gatwick and wait for a bus to the terminal than pay the extortionate prices at Bournemouth.

(BOH - if you're going to charge customers high prices then at least ensure you have the infrastructure in place. Your prices are much higher than Southampton or Gatwick.)

The whole car park needs to be redesigned so that drivers can drive between lanes easily and then add in a few more exit lanes for good measure.

The car parking cost is extortionate.
Then my wife bought a glass of wine and a pint of cider £19.78. I couldn't believe they could charge that much, I should have gone to the bar, I'd have left them and not paid.
An absolute rip off. The person who served her was probably on the minimum wage

Airport can't cope. We returned late at 23:30 17th Sept 2025. Flight was great and Jet2 are great, no issues with them at all. Once you get off the plane, your then stuck into some bodged up Passport control and through to baggage reclaim. Thats where it all goes wrong. There are two baggage belts. Last night there was probably four aircraft that landed close to each other. It was absolute carnage. people everywhere, dangerous trollies everywhere. An hour wait for our luggage. Then to cap it all, one Toilet for Ladies, one for gents, and a disabled toilet, in the baggage reclaim area. And this is modern day UK? Can't we do better? Once out you then have to negotiate the pathways out to the car park, which has lights out in places, so no good in the dark! The experience from jet2 was first class though, unfortunately Bournemouth airport let them down big time. We shall not be using this place again which is a shame as Jet2 was excellent. The same thing occurred a couple of years back and it has NOT improved at all. They say investment is being made at Bournemouth? I certainly didn't see it at all.

Well Jet2 were superb but when I went to take my golf bag to the specific area I had to wait 20 mins whilst 2 members of staff sat down and drank coffee through the window. They even shook their heads at me when I suggested how long would this take it and she also pointed her finger up at me and instructed me to wait. What customer service is this ?? It was outrageous !

As if that wasn’t enough , then once I’d passed through security and I was just a few yards away looking in the shop, the lady who pointed her finger at me came to work in security and started eye balling me - I couldn’t believe it ! So I went and complained. I don’t know who the hell these airport staff think they are! My experience with Bournemouth Airport staff was a disgrace apart from Jet2, who were absolutely fantastic.

Except the road traffic signs for pick-up directed me into the wrong car park. I'd already pre-booked so I ended up being ripped-off for another £10 when exiting, because i wasnt in car park 3. Total cost £15 to pick-up - not happy at all, signage not clear at all !!

Great Airport, Cheap Flights, Car Parking a total RIP OFF......

Everything about bmth airport is dreadfull. Expensive substandard food. Long waits.long queues . Poor parking. Bad taxi access.rubbish baggage collection area . Signs and screens with wrong info. Late flights . Too many same time departures . Too small . Makes you want to cruise.

I have used Bourenmouth airport a few times since it is very convenient to fly from here but with more than 20 years of flying from this air port for holidays , sadly , I am not satisfied or convince that this airport is equipped and capable of delivering international flights which likely will put Bournemouth on the map for economic growth and reason for expansion globally . It will remain the same as before and will never be a viable and successful airport for the foreseeable future. It is stagnant and no room for improvement and will never be a competitive market.
Few reasons behind my personal opinion and had an experience recently which prompted me to write this review.
Firstly , there is no local bus service that comes right in the airport premises or even at designated drop off area/ pick up areas for people who wants to save a bit of monies but instead you will have to use a taxi or a friend/ relative for a 5 pound fee drop off and pick up. There’s a bus service but very very very limited and you will have to walk from the main road with your luggages going down the lane to the airport.
Secondly , there aren’t enough facilities in the waiting areas, families with children don’t have enough spaces for them to be able to use and the departure lounge is far more dated , chaotic and crowded at peak times .
Thirdly , there no proper signage for toilet facilities and other services offered in the airport , if there are any other services which I don’t know, The toilets are dated , dirty, smelly and very much needed a refurbishment which is a basic need in a modern airport.
There is only one water fountain in the departure lounge delivering very slow and little water so expect a long wait and queue, don’t be surprised because some people thought that this queue is to check in !
WiFi signal is non existent so expect to use your mobile data but then again 5g don’t think works on this airport and expect a very poor signal .
Picking up bags after a holiday on a very noisy carousel is another thing , you expect a highly maintained facilities but not on this one.
Recent Bournemouth echo report said it is rated as UK’s top 6 airport from ?Which survey , i certainly agree with efficient check in , swift process and friendly staff in a small airport but other things needs to improve as o I mentioned above .
I certainly hope there will be improvements as there are expansion and metal cabins outside / attached to the buildings but hopefully it will come sooner. I wish Bournemouth airport will be a major international airport in the south declogging Heathrow and Gatwick airports.

Very disappointing experience at Bournemouth Airport. Facilities are nowhere near good enough for the number of passengers coming through. The queues for coffee and food are absolutely ridiculous – you can be waiting longer than your flight time just to get served. There’s no point adding more flights if the infrastructure can’t cope with the basics. Passengers Deserve better

Dreadful airport for parking. The facilities are really poor. Inexperienced staff "This is my first day" that do not know what they are doing but put on front desk. Dreadful bar and restaurant with exorbitant prices for tiny portions. A really poor start to our holiday.

Staff are supportive and friendly, they are very good at their jobs, but you see suited and booted managers acting like they need do nothing to earn a wage. Management roll your sleeves up and support travellers and your colleagues.

Booked a holiday to Faro. Have not flown from Bournemouth for 10 years. Amazing. Arrived at Airport 2 hours early as requested.

Escorted by Jet 2 staff to check in 3 minutes. Went to security 5 minutes max, even though I had a pat down. Very busy in terminal as 6 flights due to leave. Queued for 5 minuts for coffee and croisant but got a seat and filled water bottle. After 30 minutes flights began departing. The terminal then began to empty until it felt very empty. We then had to queue to board plane as usual and flight took off on time.
Landing was even better. 5 minutes early. Took what seemed like seconds for plane to taxi to terminal stand. Once we disembaked waited for 10 minutes for luggage. Walked out of terminal . Took taxi outside which was waiting and driver helped with luggage.

Had such a good experience have booked Madeira in Autumn.

The security line was horrific. They had 4 flights taking off in the space of 10 minutes and despite having the recommended time we still only got through as they announced the final call. There was one security line working and even that stopped at one point. Parking is crazy expensive and there are minimal facilities. It is becoming less and less of a convenient option. With the new development planned we will avoid for a few years

Hooray for more flights out of Bournemouth. It was a pleasure to use the service today., and it was all so swift and organised. Duty free were brilliant. Keep the good work up.

The taxi service at the airport is a complete scam. I was too tired from my trip to realize I was being overcharged by the driver. Perhaps it was just this individual, a gentleman from Ghana wearing a hat and with a earring scar on his left ear.
My family and I arrived on Monday, on a Jet2 flight from Faro to Bournemouth. At the airport, we were approached by a person in a yellow jacket shouting, “Looking for taxis?” I was too tired to check Uber at the time, so I went along. As soon as we met the driver, he said, “Just so you know, it’s a bank holiday, so the fare is double. The machine will show that anyway.” I didn’t notice the red flags because I was exhausted, but I had paid over £10 for a previous trip to the airport—actually £17.
Then he added, “I will also have to add a £5 charge on top of this.” In the end, I paid £39.45—no receipt, nothing on the taxi meter. Later, I realized that during our conversation, he mentioned that he and his colleagues had met with the airport manager to argue against paying any parking fees. I suspect he doesn’t pay a single pound to park at the airport.
Afterward, my wife and I checked the Uber app and saw that the same trip would have cost only £20.
My advice: always use Uber or another trusted ride service instead of the airport taxis. Otherwise, you risk being overcharged and robbed.

Thank you for your reply. Our experience with Jet2 and other parts of the Airport were wonderful. We are very grateful for this. It would be good if you change your guidelines for the taxi operator so that what happened to us does not happen to anyone else. The behaviour from the taxi driver and the way the taxis are operated let everyone down.

It's a small airport but it has all of the basics.

We needed assisted travel due to two disabled children and Lorretta was absolutely amazing with the children and with helping the process.

The departures lounge is incredibly crowded and parking is extortionate but there are other options nearby at Parley Parking offering a much more reasonable cost.

Bournemouth Airport has a few major downsides that make the travel experience frustrating.
First, there’s no direct bus service to the airport, which makes access inconvenient unless you drive or pay for a taxi. Unfortunately, the parking is very overpriced.
Inside the airport, the facilities are quite limited. For example, there’s only one water cooler available for passengers, and it’s awkwardly placed so you have to crouch down to use it. The blue tap is super slow and not chilled.
Lots of seats blocked by people sleeping on them. Noone does anything about it.
It also needs more food outlets. Like a fast food restaurant.

Small airport going through expansion. All the staff were friendly and upbeat ( our daughter packed a 200ml deodorant and it was confiscated of course but the colleague did it with grace and didnt embarrass her) But special mention to Gary. We saw Gary at check in, so jolly! Then Gary checked us in, professional but human and putting a nervous flyer at ease. Then imagine my delight as Gary was there to check us in. Every airport needs a Gary x