Boots Hearingcare - Merthyr Tydfil (World of Hearing) Anmeldelser 

Good customer service from Gavin to Ffion. Very pleased.

Professional, friendly and quick service. Very impressive

Time, explanation, courteous, informative

Excellant service full hearing test not pushed into having a hearing aid. Everything explained fully even about cheap hearing aids online where they don’t test your hearing. Expert advice no long waiting list like NHS . Monthly payments. Comfortable hearing aid . Thank you Boots Cyfartha retail park Merthyr Tydfil.

I had the hearing aids on a 90day trial period for a cost of almost £3,000. Over a period of three or so weeks l was unable to get the level of hearing correct and found l was still struggling to hear conversations. The ‘on the ear’ style was a problem for me as l have long hair and wear glasses and was constantly pulling them off my ears accidentally and getting them tangled in my hair. I also wasnt happy that they were very visible if l wore my hair up. The long 90day trial period was great but l feared losing one whilst l was in the trial period but was advised to add them to my home insurance as a precaution which was another added cost. Through no fault of the great service in Boots they didnt offer what l had hoped for so I returned them and was refunded my money…no questions asked!

Very professional and very helpful

The whole experience was made easy by Ffion, who was welcoming, friendly and very knowledgeable throughout.
I felt comfortable that we were being given the right information and advice at all stages l.

Thomas Devonald was excellent.He explained every stage carfully showing me diagrams and taking time to make sure I understood each process.

I went for a free hearing check and what I've thought for a long time was confirmed - that I really did need hearing aids. On a follow up consultation I bit the bullet and purchased a set. The original short check was conducted in a relaxed helpful manner as was the follow up with Ffion. She provided a mark up set to test on the shop floor and explained everything clearly. My new hearing aids were ready within a week. I had a follow up meeting with Ffion yesterday and she was happy to repeat the information I'd forgotten or needed more details. I am very happy with my new hearing aids and the weekly Boots email gives sound advice and insights. I've even taken advantage of the in-house 4 year insurance policy which is tailor made for hearing aids. The only frustration was that I didn't qualify for the 1 year interest free payment plan and no reason was given as to why I didn't qualify.

Everything was so easy, test was thorough, you were really looked after to make everything go with ease

Staff very friendly and informative

Excellent service. First rate audiologist. Very thorough in explaining and undertaking the test and follow up with regard to options. Would recommend to anyone thinking of using the service.