First time I've used a storage centre and everything was so much easier than expected. Booking was done within minutes online, received phonecalls before and after my visit to ensure everything was o... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I don’t know what I expected but it was such a simple process and the staff very helpful, following up with a call at each stage. I would certainly recommend them for storage made simple.
Selskapet har svart
Very good no bother moving in and out access to site is great with the app would definitely use Blue Bear again.
Selskapet har svart
Initial contact was by phone and Henry was very helpful in explaining everything. Online booking was straightforward and subsequent information and communication was great. The site appears to be wel... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Blue Bear Self Storage
Skrevet av virksomheten
When you choose Blue Bear Self Storage you get unmatched convenience, security, and value. Our friendly team is dedicated to providing the best customer service, ensuring your storage experience is smooth and hassle-free. With state-of-the-art security features, including 24-hour CCTV monitoring and personalized access, your belongings are in safe hands. We offer a range of storage options and sizes to fit your needs. As we strive to be the best, we continuously improve our services to exceed your expectations. Reclaim your space with ease at Blue Bear Self Storage.
Buckingham Bury St Edmunds Corby huntingdon Petersfield St Ives
Kontaktopplysninger
4,9
Enestående
530 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Jackie is amazing
Jackie is amazing! Very helpful and incredible asset to your company if you have employee of the month I nominate her.
If you don’t then start it in my honour and award it to Jackie …. Legend 💪🏻🙏
13. april 2025
Svar fra Blue Bear Self Storage
Wow, thank you so much for the fantastic shout-out! We couldn't agree more, Jackie is a legend, and we are lucky to have her on the team. Your kind words (and brilliant suggestion!) made our day!
We might just have to start that Employee of the Month tradition in your honour. Rest assured, we will share your feedback with Jackie, she will be over the moon!
Thanks again for taking the time to share your experience.
Kind Regards
The Blue Bear Team
Very friendly staff
The man that I booked it with was very helpful and made sure I got the best price. Very positive experience.
8. april 2025
Svar fra Blue Bear Self Storage
Thank you so much for your review. Harry will be delighted to know that he was helpful. It was great that you took advantage of our 8-week 50% Unit discount offer. Thank you for choosing us for your storage needs!
Kind Regards
The Blue Bear Team
Very quick and easy to arrange
Very quick and easy to arrange. The facilities are just what I wanted
1. april 2025
Svar fra Blue Bear Self Storage
Thank you so much for your kind words! We're thrilled to hear that you found our booking system easy to manage, and that our facilities were just what you were looking for! It means the world to the team here at Blue Bear to know that our services have met your expectations. If you ever need anything else in the future, we'll always be happy to help.
Positive Experience
We used the Bury St Edmunds storage facility when the sale of my son’s home went through, but not the purchase. It was a very last minute decision to continue with the sale, and the staff at Blue Bear guided us through the process.
They were all helpful, professional and would particularly like to mention Jackie, who I dealt with several times.
We had never used a storage facility before but would certainly recommend Blue Bear, and use again, if the need arises.
28. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Blue Bear Self Storage
Thank you so much for taking the time to leave such a lovely review! We are so glad we could be there to support you during what must have been a hectic and uncertain time. It’s great to hear that our Bury St Edmunds team made the process smooth and stress-free — we will be sure to pass on your kind words to Jackie, who will be thrilled to know she made a difference.
We appreciate your recommendation and would be more than happy to welcome you back should you ever need us again in the future.
Kind Regards
The Blue Bear Team
I can’t thank the staff enough…
I can’t thank the staff enough (especially Harry) who was always at the end of the phone. This was a new experience for me having not moved for 34 years. I was professionally guided through the process with reassurance and support. I would not hesitate to recommend Blue bear Self Storage to anybody in the future - Thankyou
29. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blue Bear Self Storage
Thank you so much for your kind words! We are thrilled to hear that your experience with us — especially with Harry — was a positive one. Moving after 34 years is no small step, and we are so glad we could provide the reassurance and support you needed along the way. Your recommendation means the world to us. Wishing you all the best in your new chapter, and remember, we are always here if you need us.
Kind Regards
The Blue Bear Team
All the staff I dealt with were…
All the staff I dealt with were friendly and very helpful especially Jackie
Made it so easy
Would definitely use again
20. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Blue Bear Self Storage
Thank you so much for your review. We are pleased to know that you found the team friendly and helpful. Jackie will be delighted with your kind comment, too. If you need storage in the future we would be happy to have you store with us again.
Kind Regards
The Blue Bear Team
Svar fra Blue Bear Self Storage
Thank you for your review. Our customer service team is trained to make the booking process quick and easy.
Kind Regards
The Blue Bear Team
Svar fra Blue Bear Self Storage
Thank you for your review. We are pleased to read that you found booking your storage with us to be straightforward.
Kind Regards
The Blue Bear Team
Really helpful staff who helped…
Really helpful staff who helped navigating my first experience of Ble Bear easy - thanks 😊
21. mars 2025
Svar fra Blue Bear Self Storage
Thank you for your kind words! We're so glad our team could make your first experience with Blue Bear a breeze. If you ever need anything else, we're always happy to help!
Svar fra Blue Bear Self Storage
Thank you so much for your review. It is excellent to know that you found booking your storage unit quick and efficient, and we are pleased you took advantage of our unit discounts.
Kind Regards
The Blue Bear Team
Svar fra Blue Bear Self Storage
Thank you for your review, we are glad you found booking a unit with us easy and quick to complete.
Kind Regards
The Blue Bear Team.
Jackie was very easy to work with and…
Jackie was very easy to work with and professional.
21. mars 2025
Svar fra Blue Bear Self Storage
Thank you for sharing your feedback with us! At Blue Bear, we take great pride in our team's dedication to exceptional customer service. Jackie will be delighted to hear that her professionalism positively impacted your experience. We truly appreciate your support!
Kind Regards
The Blue Bear Team
Svar fra Blue Bear Self Storage
Thank you so much for sharing your feedback, it means a lot. Our customer service team tries their best to make booking a unit with us straightforward.
Kind Regards
The Blue Bear Team
Svar fra Blue Bear Self Storage
Thank you for your positive review. We are pleased to know you found booking a storage unit easy, and the team were friendly and helpful.
Kind Regards
The Blue Bear Team
Excellent customer service and very easy to book/access
I've spoken over the phone with Jackie to enquire about availability and costs, then Harry got in touch and helped me with the set-up and access details. On top of that I was offered a great price! Super friendly people.
Very easy to access the site and reserved container.
The access hours are decent, up to 8PM, and I would prefer if that would be 10PM or so, but otherwise everything is excellent and I highly recommend Blue Bear Self Storage!
5. mars 2025
Svar fra Blue Bear Self Storage
Thank you for your fantastic review! We are so pleased to hear that Jackie and Harry were able to assist you and that you found the process smooth and easy. We appreciate your feedback on the access hours, and we will certainly consider it. It’s great to know you would highly recommend us, your support means a lot!
Kind Regards
The Blue Bear Team
Perfect.
Simple, straight forwards. Clear and concise. Good price and good customer service.
11. mars 2025
Svar fra Blue Bear Self Storage
Thank you for your kind words! We are glad you found our booking process clear and straightforward and the units well-priced. Your satisfaction is our priority, and we appreciate your support!
Kind Regards
The Blue Bear Team
Ease of use.
Ease of sign up. Ease of access. Very quick and helpful response from Harry. One negative comment would be the key to the padlock. Had to get on my knees to get the key into slot, then the turn to lock and unlock isn't easy. Could be more user friendly.
28. februar 2025
Svar fra Blue Bear Self Storage
Thank you for your feedback! We're delighted to hear that you found the sign-up process and access easy and that Harry was able to assist you quickly and helpfully.
We appreciate your comments regarding the padlock key placement and usability. Your input is invaluable, and we will review this to see how we can improve the user experience.
Thank you for choosing us for your self storage needs.
Kind Regards
The Blue Bear Team
Great service from Harry good…
Great service from Harry good communication and instructions on how to access the container.
28. februar 2025
Svar fra Blue Bear Self Storage
Thank you for your feedback and review. Harry will be delighted to read that he met your expectations in providing you good communication and service. Thank you for choosing us for your storage needs.
Kind Regards
The Blue Bear Team
Svar fra Blue Bear Self Storage
Thank you so much for your kind words, the team at Blue Bear is highly trained in providing excellent customer service, ensuring our customers feel valued. Thank you for choosing us for your self storage needs.
Kind Regards
The Blue Bear Team
Excellent communication and instructions
4. mars 2025
Svar fra Blue Bear Self Storage
Thank you for sharing your feedback with us! Our team strives to provide everything you need to secure your storage unit with us, glad we were able to help you with your storage needs.
Kind Regards
The Blue Bear Team
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