Bliss Cars247 - Reading taxis Anmeldelser 

131
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Bliss cars have been absolute amazing, dropped me and my sister to and from reading festival with no problems the drivers are so polite and so friendly. Would recommend to anyone!

Vurdert til 5 av 5 stjerner

Excellent service by driver ID113 to Heathrow, nice and clean car, very polite and humble. I also like his driving skill, very safe. His communication before pick up was great what time he arrives. I’... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We recently used Bliss to take us to and from Luton from Caversham area. Both drivers were exceptionally helpful and were punctual on both occasions. The cars were in brilliant condition and despite p... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Our driver (1113) was absolutely fantastic. Smooth pickup at the airport, great amenities in the car and dropped us right at our doorstep. Had booked it just a few hours ago before leaving, fast and r... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Taxiselskap
  2. Flybuss
  3. Transport

Skrevet av virksomheten

Bliss Cars247 - Reading taxis is a leading taxi firm in Reading, offering reliable and convenient transportation for both residents and visitors. Our fleet of modern, well-maintained vehicles, driven by professional and courteous drivers, is available 24/7 to meet all your travel needs. Our experienced drivers are knowledgeable about the local area and can navigate Reading's streets efficiently, ensuring you arrive at your destination safely and on time. Whether you need airport transfers, local trips, corporate travel, or sightseeing tours, we provide prompt and professional service for all your transportation requirements.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

131 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(131)

61 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Terrible

Terrible. You hire a sedan and you get a 9 seater. Dreadful service. Better take the bus

16. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Bliss Cars247 - Reading taxis

We regret the error in providing a minivan instead of the executive saloon car you expected for your airport transfer. Our airport runs are typically prioritized, and initially, a Mercedes was assigned for your journey. Unfortunately, due to a breakdown, all the other cars were already scheduled. Therefore, our immediate priority was ensuring you reached the airport punctually, leading us to provide the available van.
We sincerely apologize for any inconvenience caused. Should you choose to book a return journey with us, we would like to offer you our premium 7 series BMW at the same cost as compensation for this oversight.
Thank you for your understanding, and we wish you a safe and pleasant flight.

Vurdert til 5 av 5 stjerner

I have been using Bliss cars frequently…

I have been using Bliss cars frequently these days and they are absolutely fantastic with their service.

I would highly recommend, than other taxi services or Uber.

3. september 2024
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Svar fra Bliss Cars247 - Reading taxis

Thank you for your valuable feedback. We appreciate you recognising our service and hope to serve you again.

Vurdert til 1 av 5 stjerner

Used a couple of times and usually no…

Used a couple of times and usually no problems. Ordered for 8:40 when it got to 08:45 I called them they said it was a 15 minute delay. I said I am going to be late for work so they said they will try send someone else. Car didn't get to me till 09:05 so i was late to work. They also said on phone it would be free of charge due to delay then when in taxi the driver asked me to call them for confirmation as he hadn't been told. On the phone the person I spoke to said he never said that when he definitely did. He said he would take £2.00 off the price, the driver said that he had told them a different price from that. Wont be using again.

9. september 2024
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Svar fra Bliss Cars247 - Reading taxis

We apologise for the negative experience you had on this occasion. I have spoken to my team and they have informed me that due to a a previous customer adding an additional stop your ride which was the drivers follow up job got affected. Indeed they should have called to inform for which they have be firmly spoken to. We value all our customers and work very closely with our team to ensure each ride reflects true customer service standards. We have failed on this occasion for which we would like to compensate your next ride.

Vurdert til 1 av 5 stjerner

Taxi driver was rude, took the wrong location and lied about waiting times…

I booked a taxi to woodley park surgery and stated that on the phone, the receptionist said the taxi would be here in 10 minutes and as another taxi had cancelled on me I stated that if it wasn’t going to be 10 minutes it’s okay don’t worry. The taxi took 21 minutes to come. The taxi driver was rude, and when asked where he was taking us as usually they confirm where you’re going, he ignored us. When arriving at the surgery I realised we were at the wrong place and he blamed me, although I gave them the correct address. The taxi driver didn’t alleviate the situation very well and was just rude and basically said oh well

12. august 2024
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Svar fra Bliss Cars247 - Reading taxis

We do apologise for the inconvenience you have faced on this occasion. After careful investigation I have came to the understanding that our controller did in fact take the correct address down however due to a system glitch the address API's did not pick up the correct location. The booking was made at 17:05; we dispatched a driver immediately and he arrived at the location at 17:18. The 13 minutes were the time it took to get to the destination. With the driver not behaving in an appropriate manner. I have spoken to him and explained that there are certain standards that we must follow and no negligence shall be accepted in the future. We hope to have you use our service again so that we can reflect the true vision and standards of our business.

Vurdert til 5 av 5 stjerner

Great company

5th time I’ve used Bliss Cars and they’re on time, friendly and a pleasure to to deal with.
Thanks again and look forward to using you in the near future

8. august 2024
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Svar fra Bliss Cars247 - Reading taxis

Thank you for your valuable feedback. We look forward on serving you again.

Vurdert til 4 av 5 stjerner

Driver on time

Driver on time. Contacted me to let me know when he arrived.
Helped with luggage.
Safe driving and also manage to avoid the roadworks on M4 to save us some time.
Drivers name nazir ahmed.

11. juli 2024
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Svar fra Bliss Cars247 - Reading taxis

Dear Bhroma,
Thank you so much for your kind words! We’re delighted to hear that you had a smooth and timely journey with Nazir Ahmed. Your feedback means a lot to us we’ll be sure to pass along your appreciation to him. We look forward to welcoming you again soon!
Warm regards,
Team Bliss Cars247

Vurdert til 5 av 5 stjerner

Travelled with Nazir Ahmed to Heathrow

Travelled with Nazir Ahmed to Heathrow. Arrived on time, waited because my son wanted to write son cards and dropped promptly at Heathrow. Professional and Value for money is how I would rate the service.

13. januar 2024
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Svar fra Bliss Cars247 - Reading taxis

Thank you for using our services. It was a pleasure serving you.

Vurdert til 5 av 5 stjerner

Always a superb service

Superb service Blisscars are the only taxi service I use now , they are always on time , polite caring drivers and there prices are very fair , Thankyou Blisscars.

21. november 2023
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Svar fra Bliss Cars247 - Reading taxis

Thank you for choosing Blisscars247. We appreciate your feedback and look forward on serving you again.

Vurdert til 5 av 5 stjerner

Got picked up from aftab yesterday and…

Got picked up from aftab yesterday and this morning well I can’t say enough of what a great man he is. Yesterday he went out of his way to help me and my children he really is the best driver ever can’t thank him enough

13. november 2023
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Svar fra Bliss Cars247 - Reading taxis

Thank you for using Blisscars247.We are pleased to hear of your experience. Blisscars247 works closely with their team to ensure our services are maintained at all times. Mr Aftab is an asset to our team.

Vurdert til 5 av 5 stjerner

Great experience

Great experience , picked by Nazir Ahmed and the journey was smooth

22. oktober 2023
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Svar fra Bliss Cars247 - Reading taxis

Thank you for using Blisscars247. We appreciate your feedback.

Vurdert til 5 av 5 stjerner

Great experience

Great experience. We had Nazir as our driver and he was exceptional. Tony

15. oktober 2023
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Svar fra Bliss Cars247 - Reading taxis

Thank you for appreciating our services.

Vurdert til 5 av 5 stjerner

Thanks to aftab

Thanks to aftab

Lovely journey

4. oktober 2023
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Svar fra Bliss Cars247 - Reading taxis

Thank you for travelling with Blisscars247.

Vurdert til 5 av 5 stjerner

Shamsaddin was so lovely and prompt…

Shamsaddin was so lovely and prompt picking me and my friends up. He was so polite and lovely to talk to on our journey home. Would recommend and use this company and specifically his services again.

30. september 2023
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Svar fra Bliss Cars247 - Reading taxis

We work very closely with our drivers to make sure that customer service standards are always maintained. We are pleased to hear of your experience and hope to see you on board again.

Vurdert til 2 av 5 stjerner

I booked this firm in January for an…

I booked this firm in January for an event in August. I used them as they used to be contracted to our Company. I received a quote by email confirming the price each way. The day arrived and I got a call from the driver to tell me he was waiting for me. However he was waiting at the wrong pick up. He then tried to drop us off at the wrong drop off point. On the way back we stood waiting at the pick up point only to get a call that he was waiting elsewhere. I even sent a screenshot in my email of a map of where we would be. When he dropped us off he never had a card machine and he charged us £10 more than the quoted price. All he kept saying was we needed to contact the office. Absolutely furious. I emailed them Monday morning first thing and again today. It appears that they are ignoring my email as I have requested a refund for £10 and not had a reply. Don't quote a price and then not honor it. Not a Blissful experience. The drivers were polite and the cars very nice but the rest of the service not so nice.

19. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Bliss Cars247 - Reading taxis

We appreciate your feedback and apologize for any inconvenience you experienced. Your input is invaluable in helping us improve our services. We have since taken steps to address the issues you raised and enhance our overall customer experience.
If you can kindly share your booking details at admin@blisscars247.com. A member of management shall get in touch.
Thank you for bringing this to our attention.

Vurdert til 5 av 5 stjerner

Excellent service phoned me when they…

Excellent service phoned me when they couldn’t find me at pick up point from concert stayed in contact while finding me , very helpful with pushchair etc and polite cant fault them .

22. juli 2023
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Svar fra Bliss Cars247 - Reading taxis

Thank you for appreciating our efforts. It was a pleasure serving you.

Vurdert til 1 av 5 stjerner

Certainly not a bliss experience

Had booked with Bliss 247 to take me to an event, taxi was all booked and confirmed only to be contacted the afternoon before the booking to say they had cars broken down and shortage of drivers and had to cancel our booking. Wouldn’t recommend them as a reliable company.

22. juli 2023
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Svar fra Bliss Cars247 - Reading taxis

We apologise to hear of your experience. We undergo regular training to ensure our drivers and inhouse staff are providing the best service possible. We wish for you to try our services again, definitely your views of the company will be positive.

Vurdert til 5 av 5 stjerner

Great Service

Great Service, friendly drivers. Prompt and professional. Thank you !!!

24. juni 2023
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Svar fra Bliss Cars247 - Reading taxis

Thank you for your feedback.

Vurdert til 5 av 5 stjerner

Excellent service

Always booked cars through Bliss 247 for airport runs. In particular, Nazir has been excellent, always on time, very polite, a pleasure do deal with. I highly recommend Bliss Cars 247 and Nazir.

24. juni 2023
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Svar fra Bliss Cars247 - Reading taxis

Thank you for your appreciation. We work very hard to ensure our service is of the best standards. Your feedback motivates out that we are heading in the right direction. we hope to see you on board again.

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