Blacks - Hull Anmeldelser 305

TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

Jameson Street, HU1 3JX Hull, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Visited black todays to buy rucksacks for my children for our approaching holiday to India. I was greatly assisted by Ethan at the hull store who was incredibly patient and knowledgable. He was friend... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Following a horrific experience a few months ago at the same store, my faith was restored when Charlotte helped me select the right jacket at the right price. No pushy sales tactics, just great custo... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

The staff member who served me was good. She deserves five stars for helpfulness. The only reason I have given four stars is because the stock at the branch is limited by size. Catherine, who served... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We went to the Blacks, Hull store to buy walking boots. Jess and Stuart gave great customer service. They were friendly and approachable. They advised on size and had excellent product knowledge resul... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Friluftslivsbutikk
  2. Butikk med treningstøy
  3. Koffertbutikk
  4. Friluftsutstyrsbutikk
  5. Løpeutstyrsbutikk
  6. Skobutikk

Om Blacks - Hull

Skrevet av virksomheten

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

305 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

It was great staff pointed out something

It was great staff pointed out item's that I didn't know was there. To help me with my enquiries 👍

20. januar 2026
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Svar fra Blacks - Hull

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Buying a gas stove

Friendly, helpful and efficient service, thank you. Will keep coming

29. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Hull

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Staff very friendly

Staff very friendly. Served quickly, item came from the stockroom. Very good prices and range of goods.

21. mai 2025
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Svar fra Blacks - Hull

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

It was very quick and well done and got…

It was very quick and well done and got more than I needed as i got snood which will get in the winter months

8. mars 2025
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Svar fra Blacks - Hull

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Had a long list to get through, lady in shop patient and recommended items

19. februar 2025
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Svar fra Blacks - Hull

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Lovely staff

Visited the store to buy hiking clothes/ kit for a hiking trip in 2 days time.
The staff were so lovely and helpful. Special mention to an employee called Catherine. I needed lots of little bits and she helped me throughout. She was extremely knowledgeable and understood my brief! Good quality and affordable. She made me feel confident in my purchases with 0 pressure to buy.
Thank you for making my last minuteness less stressful and my trip to the Scottish mountains more comfortable.

15. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

Great help choosing the correct equipment for the job, special thanks to Josh and Cath!

26. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Wasted trip into Hull!

I wanted to go and look for a new coat and hoody but when I went by at 4:10pm (21/1/25) the store was closed.

The lights were on but the shutter was down and door appeared locked but it had no sign in the window or anything to say why they were closed.

I had checked the website and it was supposed to be open until 5:30.
I was really disappointed because I wanted to spend some of my birthday money and I had made a trip to town specifically to visit the Blacks in Hull.

I am so disappointed as the store used to be a great place to visit but this has really made me think twice about using the store again.

21. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Extremely helpful and pleasant staff

Extremely helpful and pleasant staff. Quality purchase.
Not sure the receipt should show the full credit card number though.

13. desember 2024
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Svar fra Blacks - Hull

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Super products!

Super products, but can be a bit expensive. I always buy when they have offers on.

11. desember 2024
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Svar fra Blacks - Hull

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Brill

Excellent service and they always have what I need

7. desember 2024
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Svar fra Blacks - Hull

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Quick, casual, accommodating

As someone in need of size 13 walking shoes, I was pleased to find that, while they didn't have a *lot* of footwear in my size, I still had a few options. Staff was kind, casual, and kept the shoes I had my eye on on hand while I went elsewhere to see if I could find anything better (I could not, which is probably a green flag for Black's).

28. november 2024
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Svar fra Blacks - Hull

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Great shop!

I’m sight impaired and required assistance picking a rucksack. Hugh, the shop assistant was extremely kind, accommodating and helpful. With his help I was able to try out multiple bags before finding the one that best suited my needs. I would definitely shop here again.

18. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Hull

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Five Star Service From Hugh


I recently visited the Hull branch of Blacks with my son as he wanted to buy a pair of waterproof shoes for a trip to Sweden, and I couldn’t be more impressed with the service he received from Hugh. He was incredibly knowledgeable and gave fantastic advice on the best options for his needs. Hugh was also extremely patient, bringing out several pairs for him to try on until he found the perfect fit. His friendly and professional approach made the whole experience enjoyable and stress-free. He left feeling confident in his purchase, thanks to his expertise. Highly recommend visiting and asking for Hugh if you need any advice or help—five-star service all the way!

16. november 2024
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Svar fra Blacks - Hull

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Smiles go miles

I went in the Hull store today. I bought a pair of Berghaus hiking boots at a brilliant price may I add. A pair of Sealskinz all weather gloves also. We were served by a young lady called Jess. Who's customer service was outstanding. ( and I should know ) I was in retail management for twenty years. It's a pleasure to go in a store and recieve the care and attention that most people do not give these days. A lovely smile and chat rather then a grunt. Thank you will call again.

14. november 2024
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Svar fra Blacks - Hull

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Went in to blacks hull to purchase some…

Went in to blacks hull to purchase some shoes Sophie was very helpful and knowledgeable
Catherine was polite and friendly when she served me

7. november 2024
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Svar fra Blacks - Hull

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Very helpful staff and a great product…

Very helpful staff and a great product range made my visit to Blacks Hull branch worthwhile. There was a sale on and I was very pleased when the assistant checked the price of some walking shoes for me and they had a great reduction from the usual price. I made a purchase of some Merrell Speed Strike 2 GTX and left the store very happy.

6. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Hull

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Quality helpful staff of the Hull branch

Quality helpful service the staff of the Hull branch. Sonya in particular was very helpful in helping the Wife & I select the best footwear for a future trip to Scotland.

16. oktober 2024
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Svar fra Blacks - Hull

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Fantastic customer service by Jess

Great all round shopping experience. Jess was very knowledgeable and helpful in helping me choose the products I wanted!
Good selection of styles and sizes too in the store

13. oktober 2024
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Svar fra Blacks - Hull

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Great little shop

Popped in again the other day for some new boots. Good range considering the size of the shop. The lad who helped get me the right size was the same who helped me find a bag a few weeks ago and was really friendly both times. Always top service.

30. september 2024
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Svar fra Blacks - Hull

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Dette er Trustpilot

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