Blacks - Dundee Anmeldelser 392

TrustScore 5 av 5

5,0

Beliggenhet

Bytt filial

47-49 Commercial Street, DD1 3DG Dundee, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This was only my second time in the store and I was lucky enough to be served by Lisa. I went thinking they wouldn't stock vegan boots but Lisa found a pair instantly that were right up my street,... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I recently ordered a lightweight jacket and walking trousers, both of which I love. However the wrong length of trousers were sent and I returned them at the Dundee shop for a refund and reordered onl... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Blacks Dundee Fantastic customer service. Cami talked to us for 45 minutes giving advice as we are first-time campers. He was so knowledgeable and helped us make good buying decisions. He made our s... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Service was ok. Realised after leaving the store that the jacket I bought was 20% cheaper with Blacks online. Quite a significant difference. So maybe check online before buying in the store.

Selskapet har svart


Informasjon om virksomheten

  1. Friluftslivsbutikk
  2. Butikk med treningstøy
  3. Koffertbutikk
  4. Friluftsutstyrsbutikk
  5. Løpeutstyrsbutikk
  6. Skobutikk

Om Blacks - Dundee

Skrevet av virksomheten

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktopplysninger

  • 47-49 Commercial Street, DD1 3DG, Dundee, Storbritannia

  • 01382 723424

5,0

Enestående

TrustScore 5 av 5

392 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Winter pro Trousers

Great sale price on winter trousers ,speedy despatch , speedy delivery , thanks

23. mai 2026
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Svar fra Blacks - Dundee

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Vegan Walking Boots

This was only my second time in the store and I was lucky enough to be served by Lisa.
I went thinking they wouldn't stock vegan boots but Lisa found a pair instantly that were right up my street, beautiful fit and so very comfortable when on.
Lisa made me feel at ease and went above and beyond to help me pick the best cleaning and protection products, along with a selection of comfy hiking socks. If all the staff are like Lisa, Blacks will do exceptionally well.

Thanx Lisa for all your help!

17. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Friendly staff

Friendly staff, very helpful when exchanging purchases.

1. mai 2026
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Svar fra Blacks - Dundee

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Helpful staff

Helpful staff, good range of kit. We found everything we were looking for, assisted by the cheerful Lisa.

6. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Fantastic customer service

Jony the sales assistant was really friendly and helpful. I tried on three different pairs of walking trainers and was able to find a style that was comfortable and suited me.

4. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Jony was very helpful

Jony was very helpful. Gave us valuable information and helped us decide which boots to choose. Thanks

22. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Blacks postal service excellent and in…

Blacks postal service excellent and in store returns simple, staff in store friendly yet professional and extremely helpful.

1. april 2026
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Svar fra Blacks - Dundee

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Happy customer. Fleece & Beanie bought.

I bought a Berghaus fleece for £73 from my local Blacks in Dundee. I also bought a Berghaus beanie that was on sale for £14. Was helped & served nice & politely. Fleece fits well & is warm & comfortable.
Beanie fits perfectly. Nice & tight & feels quality. No problems to report at all. Happy customer. Will be back. Blacks is my go-to for outdoorsy equipment & clothing. Thank you 👍

3. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

We had a brilliant shopping experience

We had a brilliant shopping experience! The store has a lovely variety of items and very friendly employees! George helped us out today, he is very knowledgeable and patient with us whilst choosing some new walking boots!

20. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service from Alix. As it was just before Christmas the shop was busy but well organised and staffed. I received patient kind and skilled service. The choice of boots and shoes was extensive and attractive.
Thank you.

20. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Great knowledge and service

This is the second time I have had the pleasure of dealing with Lisa. The first time my mother was looking for walking shoes and although we didn't find the right pair for her, Lisa's knowledge of the shoes and theri characteristics plus her super friendly manner made me decide to come back when I was looking for a pair for myself.
So today I went in and with Lisa's guidance purchased a pair of merrell moab gtx 3's which I hope will serve me well for a few years.
If you are looking for an honest non pushy place to buy a pair of shoes of boots you should check out Lisa at Black's.
Thanks again for all your help

7. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Great display on offer and very…

Great display on offer and very attentive staff

2. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Helpful assistant recommended styles…

Helpful assistant recommended styles that fitted my foot width. Good quality and good value for product.

27. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Easy & enjoyable to shop at

Lisa was so helpful, it made the whole shopping experience easy and enjoyable. She gave good advice & helped me find what I needed without being pushy.

9. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Excellent customer service

I visited Blacks (in a panic) before a trip to Iceland and Craig couldn’t have been more patient and helpful with everything. He was very knowledgable and gave excellent advice to someone who didn’t really know what they were looking for. Thanks to him I was prepared and comfortable in all weathers on my trip.

18. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Fantasic Customer Service…

I purchased a pair of Berghaus Waterproof trousers, however I forgot to present my £50 gift card when paying on card for my item.
The member of staff was very helpful and called a Supervisor who promptly sorted out the transaction to include my gift card. Very helpful, friendly and fantastic customer service.

29. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Great service here as always

Great service here as always, ever helpful when searching for gear. Thanks Lisa.

23. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Lisa was extremely helpful and patient…

Lisa was extremely helpful and patient with us as we purchased 3 pairs of walking boots and a pair of walking shoes. Outstanding service, thank you.

17. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

KNOWLEDGEABLE PEOPLE

Staff are good, knowledgeable (I tested that was camping gas compatibility code number) and very helpful.
Would definitely recommend this store. Well done people you deserve bonus!

5. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Dundee

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Dette er Trustpilot

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