Blacks - Aintree Anmeldelser 704

TrustScore 5 av 5

4,8

Beliggenhet

Bytt filial

Unit 1D, Aintree Racecourse, L9 5AN Aintree, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I do a lot of walking and hiking but my boots were really uncomfortable and causing me blisters. I visited Blacks in Aintree to try and find a new pair. I was met by Grace who was really helpful and... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Went to the store to buy a waterproof coat and with the advice from Jamie came out with exactly what I was looking for. Great quality and good value for money. Even advised that they do a particular d... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was served today and yesterday by Matty. He was really helpful, informative with helping us choose items and a nice guy. The shop was clean, well presented and had a really nice selection of items.... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Order arrived promptly. And wrapped in brown paper - very admirable. The problem arose with a label attached to the laces of both boots saying w ‘Waterproof’ and the label on the box saying ‘water re... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Friluftslivsbutikk
  2. Butikk med treningstøy
  3. Koffertbutikk
  4. Friluftsutstyrsbutikk
  5. Løpeutstyrsbutikk
  6. Skobutikk

Om Blacks - Aintree

Skrevet av virksomheten

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktopplysninger

  • Unit 1D, Aintree Racecourse, L9 5AN, Aintree, Storbritannia

  • 01513 180615

4,8

Enestående

TrustScore 5 av 5

704 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Perfect time with perfect product!

Perfect time with perfect product!
THX!

26. april 2026
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Svar fra Blacks - Aintree

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

I do a lot of walking and hiking but my…

I do a lot of walking and hiking but my boots were really uncomfortable and causing me blisters. I visited Blacks in Aintree to try and find a new pair. I was met by Grace who was really helpful and advised me on the different options that might be suitable and eventually I bought a pair of Merell boots and a couple of pairs of socks. Overall Grace was really knowledgeable and friendly.

25. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Aintree

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Vurdert til 4 av 5 stjerner
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Svar fra Blacks - Aintree

Hi,

Thanks for taking the time to leave us feedback. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Great customer service …

Went to the store to buy a waterproof coat and with the advice from Jamie came out with exactly what I was looking for. Great quality and good value for money. Even advised that they do a particular discount which I had and took advantage of. I also bought a couple of cotton T-shirts which they had an offer on if you buy two. Well recommended and thank Jamie. 👍🏼

11. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Aintree

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Great store, good value, high quality items

I was served today and yesterday by Matty. He was really helpful, informative with helping us choose items and a nice guy. The shop was clean, well presented and had a really nice selection of items. The staff were polite, courteous and helpful. I like the new look for blacks, it feels calm to shop, there is a nice selection in a variety of different outdoor categories. I have always shopped at blacks, and will continue to. I am impressed by the new look, competitive prices and friendly service.

13. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Aintree

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Absolutely brilliant customer service…

Absolutely brilliant customer service from Jamie today at blacks really helpful and accommodating shop is a lot better than last time I visited lots of new stock especially on the mountain equipment and trailberg stuff

9. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Aintree

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Really helpful, great service

Visited Blacks in Aintree to buy some boots for a charity trek. Matty was really helpful and knowledgable, talking me through the options and helping me to decide the best boots to suit me and my budget. Happy customer!

5. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Aintree

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Edale walk for charity in the Peak District 12.5.26

Matty one of the staff really explained in detail the walking boot I required very thorough and understood the product and what I was looking brilliant service and discussed the benefits of walking two way conversation

5. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Aintree

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Staff very friendly and helpful

Staff very friendly and helpful. Staff member when and retrieved pair of shoes from stock room for me. Staff member also gave the expert advice on appropriate clothing.

29. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Aintree

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Perfect product

Perfect product, excellent value and delivered on time 👍

6. april 2026
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Svar fra Blacks - Aintree

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Swift despatch and delivery

Swift despatch and delivery. Helpful staff in shop

29. mars 2026
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Svar fra Blacks - Aintree

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Usual great service knowledgeable staff

Usual great service knowledgeable staff
Five star 🌟

2. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Aintree

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

The price and the the well documented…

The price and the the well documented guide on the product

25. mars 2026
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Svar fra Blacks - Aintree

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Good best better

7. mars 2026
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Svar fra Blacks - Aintree

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Helped by Matty this morning

Helped by Matty this morning. Very welcoming and well informed about products and the charity donations.

20. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Aintree

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

We were served by Martin and he made…

We were served by Martin and he made sure we got exactly what we needed despite us being clueless

14. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Aintree

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Blacks Customer Care Team

Vurdert til 1 av 5 stjerner

Accidentally bought 2 pairs of trainers…

Accidentally bought 2 pairs of trainers drove 40 mins to store to return pair as stated on receipt told would not refund as they had been delivered by Amazon staff rude

3. mars 2026
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Svar fra Blacks - Aintree

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at blacks.co.uk/customer-care/contact-us

Thanks again for your time,
Blacks Customer Care Team

Vurdert til 5 av 5 stjerner

Very good service

Prompt , reasonable price and a good jacket

6. februar 2026
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Svar fra Blacks - Aintree

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Vurdert til 4 av 5 stjerner

Grace was very impressive

Grace was very impressive, good product knowledge, helpful and went the extra mile to ensure we got the right fit.
I'd make the journey again after the store refit just to look around.

18. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Blacks - Aintree

Hello,

Thank you for clicking on 4 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Blacks Customer Care Team

Dette er Trustpilot

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