BK Plumbing & Heating Services Anmeldelser 228

TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have absolutely no hesitation in recommending BK Plumbing & Heating Services 5☆ Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abb... Vis mer

Vurdert til 5 av 5 stjerner

British Gas let us down badly on all aspects of servicing & repairs. Ben & his colleague John have been 100% honest, reliable & we would highly recommend. We now use them for plumbing too. Fantasti... Vis mer

Vurdert til 5 av 5 stjerner

Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water... Vis mer

Vurdert til 5 av 5 stjerner

Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional ser... Vis mer

Informasjon om virksomheten

  1. VVS-firma
  2. Drenering
  3. Gassingeniør
  4. Gassinstallasjon
  5. Varme- og kuldeentreprenør
  6. Rørlegger

Skrevet av virksomheten

BK Plumbing & Heating Services is a trusted, family-run plumbing and heating company serving Leicestershire, including Leicester, Loughborough, Melton Mowbray, Syston, and Barrow upon Soar. Established in 2018 by Ben Kunne, who has over 18 years of experience in the industry, the company has grown to a skilled team of eight professionals known for their commitment to quality, customer care, and efficiency. BK Plumbing & Heating Services takes pride in delivering a high standard of workmanship on every job, ensuring each project is completed cleanly, carefully, and with exceptional attention to detail. As a well-regarded and respected business in the local area, BK Plumbing & Heating Services has built a reputation for reliability and professionalism. The team offers a full range of services, including boiler installation, boiler repair, boiler servicing, general plumbing, and 24/7 emergency plumbing support, all provided by fully qualified and Gas Safe registered engineers. Known for competitive pricing and customer satisfaction, the business has earned high ratings from clients who value the team’s expertise, transparency, and dedication to excellent service.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

228 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Always a 5☆ experience...

I have absolutely no hesitation in recommending BK Plumbing & Heating Services 5☆

Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abbie on the telephone & latterly to Sean, who was a pleasure to have in the home whilst attending to works yesterday - thank you one & all.

Nigel Herrington
23.11.24

22. november 2024
Vurdert til 5 av 5 stjerner

Top service.

I boooked, two boiler services mine & my mum's. I needed to be present for both. BKplumb went out of their way to bring it in on one day & fixed mum's boiler that had an emergency issue on that same day. Can't fault this service. Big thanks to Abbie & John.

3. oktober 2024
Vurdert til 5 av 5 stjerner

Great reliable prompt service

Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional service: A rare thing these days.

27. september 2024
Vurdert til 5 av 5 stjerner

Very friendly

Very friendly. Got the job done nicely and everything is working fine again. I had an overflow problem from the bottom of my toilet. A new pipe was inserted. He kept everythign clean. Job done. Thank you.

19. september 2024
Vurdert til 5 av 5 stjerner

Easy to book

Easy to book, quick to respond, attended and located the issue and it was fixed promptly. Also, completed landlord check.

13. september 2024
Vurdert til 3 av 5 stjerner

Ben did initially fix the issues but they are back after a week.

Despite Ben carrying out repairs and replacing parts on my boiler, the original issues persist. Another engineer came out and suggested that a different problem might now be the cause. I’ve tried reaching out to the company to understand why Ben didn’t diagnose this initially, especially since the labour and parts are under warranty and should have been addressed properly from the start.

11. september 2024
Vurdert til 5 av 5 stjerner

Friendly, efficient and a top top service.

Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water expansion vessel. Being a household of 5, we need hot water! So they immediately went out and got the spare parts required and came back the same day to fix and replace. Friendly, efficient, and a good contact to have.

6. september 2024
Vurdert til 1 av 5 stjerner

Failed appointment

Failed appointment. Did not arrive at agreed time and date. Did not communicate with customer satisfactory.

24. juli 2024
Logoen til BK Plumbing & Heating Services

Svar fra BK Plumbing & Heating Services

Good Morning. Thank you for your review.
I would like to apologise for the inconvenience caused due to this failed appointment. Unfortunately on the day of your appointment there was a worldwide Microsoft outage that affected our systems and our supplier systems. This led to a major disruption for our engineers as you can imagine. Again, I apologise for the negative experience you have had. We did try to contact you twice to apologise and re schedule and you hung up on our staff members. If you do wish to contact us and discuss this matter further please feel free to call us/email us.

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