Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
3,9
4 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Perseverance personified. Neil and Ollie have had several attempts at fitting our large sliding doors and due to no fault of Butters the glass had some tiny imperfections - which once seen could not be unseen! But - Ta Dah - we now have 3 super clear panes of glass so that we can enjoy the views.
Thank you Team Butters for giving us such great service. 🤗
They measured and quoted for doors, which we accepted even knowing we would have to wait as the trade is so busy. Having waited the 3 months since accepting the initial quote we are told they don't know anything about our order, even though we have all of the emails with them, and now want us to wait another 3 months! Total time wasters, would not recommend to anyone, go elsewhere.
Useless. 2 doors fitted; incorrect options ordered for BOTH doors, despite many many emails clarifying exactly what we wanted (photos too!) before the order was placed. I even took a new cat flap to the factory in person to ensure that was fitted but nope. They missed that too.
They don’t return phone calls, we still have no date for when the problems will be rectified, they don’t even seem to have a stock system for recording what items are actually in their factory. Fortunately, we have not paid for the doors. We will not be paying anything until both doors are exactly as we ordered.
My wife and I purchased 2 doors from Bill Butters nearly 12 months ago. We have had nothing but issues with the doors purchased. The locks do not work and the company do nothing to resolve the issues. They have fitted the frame incorrectly and have done nothing to come and fix. We had one of their engineers out once, he looked at it all and said, it has been fitted the wrong way around and the would go back to the owners and get them to sort it out.
You would think this would go back to the owners to resolve the issue. But no, nothing. 4 months of chasing. No phone calls back, no help, no working doors.
Customer service is not high on the list of priority. The receptionist is trained at not passing on messages and responding with excuses.
It has got to the stage where solicitors are required.
If you want a product that is guaranteed by the company you purchasing from - do not buy here. The warranty means nothing if the company do not respond to emails or calls.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
