BikeExchange Anmeldelser 

Great customer service and experience! Would use again!

Had issue with the delivery - been trying to get in contact with their customer service. No one answers their phones, no one reached out after I left a message. no one responded to whatsapp messages, or via email/chat. There's no way to get in contact with anyone if something goes wrong. Abysmal support - if you want to risk thousands of dollars you're welcome to roll the dice with this company.

Helmet was so comfortable and priced good.

I bought a new bike it says so on my invoice. What showed up is a used bike that is damaged. And. I have called during business hours 4 times on 3 seperate days to resolve the issue, no one is ever there. And no one has called me back. What a scam.

The bike I bought was not in stock as advertised.

Excellent service and excellent bicycle, it will be better if the bicycle had tubeless tires.

Great transaction for a great priced bike! Delivered in only a couple days!

Order the bike Frameset, the retailer just emailed that they will not be able to fulfill. This seem like a bit scam

Easy to find what I wanted and prompt service since it was shipped quickly by the seller

Riding around cut a big old fart and the wheels came off and rolled away.

My bicycle arrived in a color I didn't order. I need it to train and prepare for my first Gran Fondo New York, and the reason I didn't order it before is because I didn't have enough money. Now that I've ordered it, I see it's not the color I expected. I called the store several times, but they're not answering my calls anymore, which is very unpleasant to receive from the people who sold me the bike.

Found a bike I was looking for at a discounted price and was ready to buy. Bingo paid through PayPal and now await the bike. Just bought a couple of hours ago.

Paid and get no emails as to where it is? WHERE IS MY BIKE????

Accurate description of the product I purchased. It was a quick delivery and I’m satisfied with the bike!!

New Jersey Bike Riders

I spoke to someone at the store by phone to confirm availability, condition and shipping details to Indiana on Tuesday afternoon. The person who assisted me was very helpful. I placed the order right after I got off the phone and received my bike Thursday afternoon. Friendly and fast.

My experience with the Bike Exchange was a top of the Cannondale bike for a good price with a speedy delivery. I would recommend and use them again.

Order Canceled for wrong price on Website.

I placed an order for a Larkspur 2, and received an email 3 days later that the order would have to be canceled because the price was incorrect on website. No opportunity to pay the difference or receive a discount or percentage off of my next purchase for the Bike Exchange oversight. I repurchased the bike, because I could not find it available anywhere else, but this I will not be purchasing the two remaining orders for family bikes through Bike Exchange.

I was nervous making a huge purchase online I worried for nothing what a great company!! I had my new e-bike within 4 days of purchase!! Thank you so much highly recommended!!

Zen was very helpful and patient. He knew the bike and he knew how to order it.

Great and fast service