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We had pre-booked a table at the restaurant as a party of 6 and submitted our choices at the same time. 2 identical meals were returned as they were served borderline tepid. As a result, 4 people had finished their meals by the time the last 2 diners were receiving theirs. The restaurant staff was let down by the kitchen. Have used happily in the past but see no reason to visit again.
Visited the Beverley Arms today with my parents, had coffee and decided to stay for lunch.. They were very accommodating and found us table straight away.. Our server Ted was absolutely excellent..very friendly and attentive, nothing was too much trouble.. He is a credit to your team and made our lunch a very pleasurable experience.
We went for an afternoon tea. A festive afternoon tea. It was at a cost of £30 each.
We had to ask for a booking online. It took days for them to get back to me.
When we arrived the staff had an attitude, although some were lovely and kind.
We had booked yet half an hour later had to ask for the food to be served.
The afternoon tea was very disappointing. The sandwiches were under-filled and on poor quality bread, the sweet treats were overly sweet and the scone was stale and rock hard. We have had far better afternoon teas at a lower price and would not recommend this to anyone!
We booked this as a special treat for a group of friends at Christmas. Luckily the company was first rate.
Don’t waste your money. Go somewhere else
Having visited the Beverley Arms for special occasions I was sadly disappointed in the service received on Easter Sunday.
Having booked as a special treat for my mother it was less than the usual excellent service that has always been a staple of the arms.
Staff are always polite, professional and attentive.
However today was not as expected having to wait 35 minutes from starter to receive our mains and reminding staff of how long we waited.
Whilst it was noted other tables that arrived later served mains before we had received our mains.
Hopefully not a reflection of a slip in standard's which deflected from what was supposed to be a wonderful experience I had enthused about.
My wife and I regularly call for coffee because we can bring our dog into the outside seating area. today we decided to have sandwiches. Open coronation chicken sandwich on slightly soggy bread and very little curry flavour, open prawn sandwich with what seemed to be shrimps not prawns with little flavour on soggy bread. Garnish OK and 1 small portion of fries ok. With tea and coffee £30.10p. Very over priced. Service good.
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