I wish I’d seen these reviews before I booked because then I wouldn’t have been scammed. The ‘waterfront’ property ‘right on Aldeburgh Beach’ was in fact a couple of streets back. Once I pointed ou... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Staying at Mariners Cottage in Aldeburgh that has building work on one side and lock up garage storage on the other. This morning we were woken at 7, and had to have all doors and windows closed whi... Vis mer
Selskapet har svart
I had booked to stay in Southwold at New Year. At the time of booking I paid a significant deposit. Sykes Cottages / Best of Suffolk contacted me today to advise that they could no longer honour t... Vis mer
Selskapet har svart
Very nice house and garden, in a lovely quite village. Beds extremely comfortable, house immaculately clean. Local pub good, with entertaining young goats in the beer garden. Great walk from the house... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Award winning agency specialising in stylish Suffolk holiday cottages. Over 400 beautiful Suffolk cottages available. Book your cottages in Suffolk now!
Kontaktopplysninger
Pound Green Road, IP13 8LU, Woodbridge, Storbritannia
- 01728 638962
- customerservice@bestofsuffolk.co.uk
- www.bestofsuffolk.co.uk
1,6
Dårlig
192 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely people
Lovely people. Very professional and friendly.
18. mai 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Thank you for your 5 star review of our service.
We are pleased you found the team to be professional and friendly and hope you enjoyed your time in Suffolk.
Kind regards,
Harry Peek
Guest Experience Manager
Great Service!
Good and accurate description of our property. Easy booking process. Security deposit returned promptly after stay. Good communications throughout.
18. mai 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Steve,
Thank you for your 5 star review of our service.
We are pleased you were happy with the property and service and hope to be able to welcome you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Great team
Great team, easy and professional to deal with.
18. mai 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear David,
Thank you for your 5 star review of our service.
We are pleased our team were able to be of assistance and hope you enjoyed your stay with us.
Kind regards,
Harry Peek
Guest Experience Manager
location location location supurb
location location location supurb. dog loved the garden we loved the space the equipment. could not have chosen better would without question stay again.
one smal thing the oven could have been cleaner but hey overal fantastic.
18. mai 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Ron,
Thank you for your 5 star review.
We are pleased you enjoyed your stay and appreciate the feedback.
We hope to be able to welcome you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Great, friendly, consistent service
I am a return booker, having been using BoS for many years now. Their service is always consistently friendly, helpful and efficient. I will continue to book with them and would recommend them to anyone who has yet to discover their beautiful properties!
18. mai 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Kirstie,
Thank you for your 5 star review and continued loyal custom.
We are pleased you find our team to be helpful and friendly and look forward to welcoming you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
First Class Service
We will always holiday with Best of Suffolk as they provide excellent customer service and keep us updated with all the information needed. We can’t wait to use them again!
1. mai 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Maria,
Thank you for your 5 star review of our service.
We are delighted you enjoyed your stay with us and look forward to welcoming you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
5 Star Service
Absolutely faultless from start to finish. Clear, easy to use website, friendly reservations team, spotless cottage, and a wonderful, much-needed, stress-free break! Thank you Best of Suffolk!
30. april 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Abi,
Thank you for your 5 star review of our service.
We are pleased you enjoyed your stay with us and hope to be able to welcome you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
A good experience.
We have used Best of Suffolk several times now and have always received a friendly and efficient service.
30. april 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Liz,
Thank you for your 5 star review of our service and continued loyal custom.
We are delighted you have always received a friendly and efficient service and hope you enjoyed your stay with us.
Kind regards,
Harry Peek
Guest Experience Manager
Beautiful house, excellent service
We received excellent service from Best of Suffolk and the property we stayed in certainly lived up to our expectations and was just as beautiful as the photographs showed it to be. Best of Suffolk were responsive to calls and emails and you can tell that happy customers matter to them.
30. april 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Melissa,
Thank you for your 5 star review of our service.
We are pleased you enjoyed your stay with us and that the team were able to be of assistance.
We hope to be able to welcome you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Great service very polite and helpful
11. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Mrs Sharon Bowen McHugh,
Thank you for your 5 star review of our service.
We are pleased you found our service great and our team to be polite and helpful.
We hope to be able to welcome you back to one of our properties again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Excellent customer service
11. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Andy,
Thank you for your 5 star review of our service.
We are pleased you found our customer service to be excellent and hope to be able to welcome you back again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
First Class Company
We have booked several Suffolk coastal breaks through Best of Suffolk. We keep returning because the standard of their properties is consistently excellent. They are extremely professional and it’s great to plan a getaway knowing you’re in such safe hands. Looking forward to June and our next stay booked through them in Southwold.
11. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Gaynor,
Thank you for your 5 star review of our service and continued loyal custom .
We are pleased you consistently find our properties to be excellent and our team are able to be of assistance.
We look forward to welcoming you to Southwold in June.
Kind regards,
Harry Peek
Guest Experience Manager
lovely large well equipped house in a…
lovely large well equipped house in a good quiet location good access to Southwold/ Kessingland/Lowerstoft. Only had a problem on a stormy night when the rain came through the kitchen ceiling, I assume that things are okay now....
11. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Ray,
Thank you for your review of our service.
We are glad you found the property to be well equipped and in a good location. We are sorry to hear of the issues experienced from the heavy rain and can assure you this has been rectified with the property owner.
We hope to be able to welcome you back again in the future and hope the weather is better for your next visit!
Kind regards,
Harry Peek
Guest Experience Manager
Lovely Stay
Have stayed with Best of Suffolk on several occasions. Always a great service with some beautiful properties.
11. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Hannah,
Thank you for your 5 star review of our service and continued loyal custom.
We are pleased you find our service to be great and have enjoyed your stays with us.
We hope to be able to welcome you back to one of our properties again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Brilliant and easy
Brilliant and easy booking service from the start to well executed plans to deal with COVID-19 restrictions and easy refund of initial deposit.
The accommodation at Betsey Trotwood was astounding.
11. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Justin,
Thank you for your 5 star review of our service.
We are pleased you found the booking process to be easy and enjoyed your time at Betsey Trotwood.
We hope to be able to welcome you back again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Excellent property
Excellent property , excellent service as always.
11. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Tim,
Thank you for your 5 star review of our service.
We are pleased you found the property and service to be excellent and hope to be able to welcome you back again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Totally reliable service and excellent cottages
Been booking with them for years and always had a great experience, lovely properties and any little problems quickly resolved
11. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Thank you for your 5 star review and continued loyal custom.
We are delighted you have always had a great experience and hope to be able to welcome you back again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Fantastic property and location
Fantastic property and location. Would love to return.
11. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Carolyn,
Thank you for your 5 star review of our service.
We are pleased you found the property to be fantastic and hope to welcome you back again in the near future.
Kind regards,
Harry Peek
Guest Experience Manager
Great choice of accommodation
Have booked with Best of Suffolk a few times now and have never been disappointed. The choice of accommodation is great and the place we stayed in last was by far the best we have experienced.
11. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Best of Suffolk
Dear Paul,
Thank you for your 5 star review of our service.
We are delighted we have been able to welcome you to a number of our properties and that you have enjoyed your stays with us.
We hope to be able to welcome you back again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Professional, Knowledgeable, Helpful and Friendly - Great Team of People
Having just booked a surprise romantic holiday for my wife and I, the team at Best of Suffolk could not have been more helpful. Full of local knowledge and well informed of the properties they have to offer. Totally professional and helpful. A great team of people to do business with.
2. mars 2021
Svar fra Best of Suffolk
Dear David,
Thank you for your 5 star review of our service.
We are delighted you found the team to be helpful and knowledgeable and look forward to welcoming you to Suffolk.
Kind regards,
Harry Peek
Guest Experience Manager
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