Avoid BHHS Synergy Realty Group
Avoid BHHS Synergy Realty Group, Broker Charles D'Alessio, and Property Manager Jessica Roseberry. They run a deceptive operation that exploits tenants and elderly property owners alike. Predatory Slumlords Deleting Maintenance Logs & Exploiting Tenants Do not trust BHHS Synergy Realty Group in Colorado Springs. Property Manager Jessica Roseberry and Broker Charles D’Alessio are running a deceptive slum operation.• Illegal Deposit Withholding: They charge and knowingly withhold inflated, illegal security deposits that violate state statutory limits. When challenged, they use intimidation and threats of corporate attorneys to try and silence tenants.
• Warranty of Habitability Violations: They actively force residents to live with open wall cavity gaps leaking toxic sewer gas, degraded lines pouring yellow tap water, and broken laundry facilities left unaddressed for over two weeks, causing clothes to rot and mildew.
• Record Fraud & Cover-Ups: Jessica Roseberry systematically deletes and cancels valid maintenance requests in the online tenant portal to fake a clean compliance history. Furthermore, their maintenance staff admitted they are forbidden from using or documenting the word "mold" under explicit threat of immediate termination.
Multiple formal fraud, trust account, and civil rights complaints are being filed directly with HUD, the Colorado Division of Real Estate (DORA), and Adult Protective Services. Avoid this predatory company at all costs.








