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BenefitHub Anmeldelser 678

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TrustScore 4.5 av 5

4,7

Bedriftstjenester
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Brien O'Brien was the MOST helpful person I've ever worked with! He was able to explain things about my insurance coverage I didn't know, helped educate me on what would be best for my situation, AND... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Brien O'Brien Have been very helpful. His outstanding communication/ customer service skills led me to the right decision. I am very grateful for his assistance in setting up my car insurance for next... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Brien O’Brien was great! Found me some great options, presented everything in a no-pressure way, and listened to my concerns and questions. He even went above and beyond by letting me know my discount... Vis mer

Vurdert til 5 av 5 stjerner

Brien, the benefit advisor, reached out multiple times and connected with me to work on my auto insurance renewal. He was quick to respond via phone/email, clear in his speech, and helped us make... Vis mer

Informasjon om virksomheten

  1. Bedriftstjenester
  2. Programvareselskap

Skrevet av virksomheten

BenefitHub is the leading cloud-based marketplace and platform for discounts & perks and is fully customisable to meet the unique needs of organisations. Trusted by five of the top ten largest employers in the US, BenefitHub is deployed across more than 15,000 client organisations globally, serving over 14 million members. Through BenefitHub, members gain exclusive access to a diverse range of discounts, benefits, and perks, including millions of discounted event tickets, local deals and restaurant offerings. The marketplace includes over 300,000 vendor partnerships who enjoy privileged access to, and who connect with, our exclusive network of millions of engaged members.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

678 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 64 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Amazing experience with benefits club because of North

I’d like to thank North from your department. She was absolutely amazing. She reached out to me, asked about my plans, listened to me, understood my concerns and issues, would update and respond quickly to me in a great timely manner, and helped me figure it out solutions.

I really believe that she went above and beyond. She’s professionally with such a kind heart, great positive attitude, and her communication skills are outstanding that made me have a first impression experience.

She was absolutely brilliant and I could tell she really enjoys what she does for people.

Thank you to North for kindness, efforts, and understanding :)

21. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brien O'Brien Is amazing

Brien O'Brien Is amazing! He was super timely in calling out to renew my policy! With his help he saved me over 1200.00 for my 6 month policy! So very grateful for benefit hub and Brien!

21. oktober 2025
Vurdert til 1 av 5 stjerner

Company is falsely advertising ticket prices

The company I work for offers discounts for their employees.

One of those discounts is Benefithub

Upon logging in I searched for tickets for the Big Apple Circus. Benefithub webpage states Exclusive Savings With your BenefitHub membership, you save money compared to other ticket sites!

I then selected tickets for Thursday Oct 30, 2025 7:00PM

This webpage shows Stand GG Row P tickets member pricing $78/ea with $87/ea crossed out.

So, I was expecting I was receiving $87 tickets for $78 and I placed the order for 2 tickets on 10/18/2025 at approximately 12:05pm.

I received an email from Tickets by BenefitHub with the subject line Ticket Delivery

Upon reviewing the tickets I noticed the cost of the tickets was $29.50 and not the $87.00 I was expecting.

I immediately called the number from the website at 800-350-3585 and spoke to Emma at the Kansas City location. I explained the situation above. Emma said she would have a supervisor call me.

While I waited for the supervisor to call me, I went directly to The Big Apple Circus website for tickets. I selected buy tickets.

I selected tickets for October 30th at 7:00pm, selected "Choose your seat" and saw more than 90% of the event tickets were available for purchase. I also noticed Section GG, Row P, Seats where selling for $29.50 + $7.10 fee

About 30 minutes later a gentleman by the name of Easton called me (ph 913-276-5047) and I explained the situation. Easton was extremely unhelpful and said there was nothing he could do and I was stuck with the tickets. I informed Easton if he wasn't going to charge me $29.50 each for the ticket then cancel the order altogether. Again, Easton refused. I mention he leaves me no other option than to dispute the charge with my credit card company and file a complaint with my employer and BBB. Easton reply was do whatever you want.

Clearly the company is falsely advertising tickets at $87 and delivering $29.50 tickets.

16. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra BenefitHub

Hi Gary - we're sorry to hear you had a bad experience using our platform. Tickets by BenefitHub (“BenefitHub”) is a reseller of tickets for live events and not the event box office or event venue. BenefitHub offers access to tickets for those live events that are sought after and in high demand.

The secondary ticket market, within which BenefitHub operates, is dictated by supply and demand. Live event ticket inventory availability and prices therefore fluctuate frequently and BenefitHub has no control over such fluctuations. If an event venue – e.g., via Ticketmaster - or the “primary” or primary rights holder – e.g., the promoter, producer or other party that puts on a live event - has inventory, their pricing and seat offerings will dictate. If the primary/venue has no inventory, including a specific section/row combination, that is where consumers can look to BenefitHub for assistance.

BenefitHub informs its customers to check other sites and do some due diligence, in order to ensure that they receive the pricing and/or seat location for a given event that they desire. All of BenefitHub’s ticket sales, including the customer’s ticket sales transaction, are accompanied by a disclaimer that explains the foregoing. Below is that disclaimer.

“*Please note: Tickets by BenefitHub is a trusted resale marketplace for in-demand tickets and is not the primary box office or venue. Ticket prices may be above or below face value. Always check the box office or venue price first and compare to the pricing and availability of Tickets by BenefitHub, including all fees.” 

While BenefitHub does provide refunds for event cancellations, BenefitHub does not compensate customers where they believe after the time of purchase that they could have gotten better prices from the primary/venue.

Thank you for sharing your feedback and we will look to make this clearer on our platform.

Vurdert til 5 av 5 stjerner

Hi professionalism

I would like to express my sincere appreciation for the outstanding service provided by Brien O’Brien, the Agency Retention Advisor.
. Throughout my recent experience with him, Brien demonstrated exceptional professionalism, patience, and attention to detail. He went above and beyond to explain my coverage options clearly, answered all my questions promptly, and ensured that I received the best possible insurance solution for my needs.

13. oktober 2025
Vurdert til 5 av 5 stjerner

The information that I needed.

I called in looking for information on booking a flight. I was connected to Rubio, who was polite, courteous, and able to find the information I needed in a timely fashion. I received a good deal on a round trip. P

7. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Having Megan as my benefit hub…

Having Megan as my benefit hub representative is amazingly awesomeperson!. She helped me so very much. She is the best thing since sliced bread. You guys really need to give her a tremendous raise, because she went above and beyond the call of duty. These days people like her is definitely out of the norm. Excellent customer service. If you lose her you've lost your mind.

7. oktober 2025

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv