BenefitHub Anmeldelser 678

TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Brien O'Brien was the MOST helpful person I've ever worked with! He was able to explain things about my insurance coverage I didn't know, helped educate me on what would be best for my situation, AND... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Brien O'Brien Have been very helpful. His outstanding communication/ customer service skills led me to the right decision. I am very grateful for his assistance in setting up my car insurance for next... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Brien O’Brien was great! Found me some great options, presented everything in a no-pressure way, and listened to my concerns and questions. He even went above and beyond by letting me know my discount... Vis mer

Vurdert til 5 av 5 stjerner

Brien, the benefit advisor, reached out multiple times and connected with me to work on my auto insurance renewal. He was quick to respond via phone/email, clear in his speech, and helped us make... Vis mer

Informasjon om virksomheten

  1. Bedriftstjenester
  2. Programvareselskap

Skrevet av virksomheten

BenefitHub is the leading cloud-based marketplace and platform for discounts & perks and is fully customisable to meet the unique needs of organisations. Trusted by five of the top ten largest employers in the US, BenefitHub is deployed across more than 15,000 client organisations globally, serving over 14 million members. Through BenefitHub, members gain exclusive access to a diverse range of discounts, benefits, and perks, including millions of discounted event tickets, local deals and restaurant offerings. The marketplace includes over 300,000 vendor partnerships who enjoy privileged access to, and who connect with, our exclusive network of millions of engaged members.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

678 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 64 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Brein O'Brien, FANTASTIC!!

I spoke with Brein O'Brien last year amd I didn't take his offer. This year I reached out and he was AMAZING!! With him being sick he still worked his majic with the numbers and gave me a deal I couldn't refuse.

2. februar 2026
Vurdert til 5 av 5 stjerner

best customer service

Brien O'Brien Made my day by calling me once he reviewed my car insurance renewal. He is saving me so much money and provided lots of great insights.

12. januar 2026
Vurdert til 5 av 5 stjerner

This saved me today

This saved me today! Elena left a message and I returned her call. She assisted me with my situation and put me through to Ryan, who helped me to get coverage before my policy lapsed. PLUS I am paying roughly a third of what I was paying. Thank you so much!

9. januar 2026
Vurdert til 5 av 5 stjerner

Brien O'Brien was amazing

Brien O'Brien was amazing! He was quick and explained my options very well. I appreciate his professionalism and friendliness. Thank you for saving money on my insurance plans!

9. januar 2026
Vurdert til 5 av 5 stjerner

The best rate every time!!

Brien O'Brien did an AMAZING job making sure I had the best rate! He was thorough and made the process sooo quick and easy. He saved us $40/month and solved our frustrations when using the Progressive Snapshot App! Thanks Brien!!!

17. desember 2025
Vurdert til 1 av 5 stjerner

Unable to buy curry’s gift card

Trying to buy a curry’s gift card, order successful on Benefithub but immediately get email from Runa.io saying order failed. No details of why order failed, both Benefithub and Runa.io have no existent customer service.

16. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til BenefitHub

Svar fra BenefitHub

We're sorry to hear you had a bad experience and are looking into why this happened and will rectify asap. At the least we will make sure there is an error message with explanation if this happens again. If you could provide some more information (requested through Trustpilot) this would help our investigation and would be much appreciated.

Vurdert til 5 av 5 stjerner

Review of My Recent BenefitHub Experience

I recently used BenefitHub and had an outstanding experience! The information I received was clear, specific to my needs, and helped me find the best rates and coverage available. My assigned service representative was incredibly helpful — she went above and beyond to locate additional coverage options at affordable prices.

I especially appreciated how she explained expectations and outlined all action items in advance. Her guidance helped ensure there would be no misunderstandings or unexpected costs, and she communicated quickly and effectively with my mortgage company to keep everything on track.

Overall, the service was professional, thorough, and genuinely supportive. I’m very pleased with my experience and highly recommend BenefitHub.

2. desember 2025
Vurdert til 1 av 5 stjerner

Issues with purchasing Apple gift vouchers

Issues with purchasing Apple Gift Cards with BenefitHub Uk

I have a Unum Help@Hand policy with my work. When I login with this policy it takes me to a SquareHealth login page. When logged in I then clicked-on "Savings and Discounts" and it takes you to the Benefit UK hub.

Here you can select Apple Gift Cards - 3% discount. So I attempted to buy 3 vouchers. Order is verfied by my credit card company and then an order successful is shown on the BenefitHub screen & an email. A few seconds later a "Offer failed" email is sent, with a full refund. The company they used for payments is Runa.

Telephone support via USA. Told to use email

Eventually got a resonse via email. Tried multiple things but still "Offer failed."

In short:
1) You have to login using the mobile Help@Hand mobile app - no actual website.
2) Login process is a pain - any problems, you will be locked out & you have to change your password.
3) The credit card handling with Runa is faulty & does not work. At least they immediately give a refund.
4) Customer support takes ages and is generally useless.

Will get gift cards from somewhere else.

24. november 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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