Battens Solicitors Anmeldelser 

130
TrustScore 4.5 av 5

4,7

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent service from Nicola and her team on my Probate house sale. Prompt, friendly and efficient service helped ensure everything went through smoothly. I would highly recommend.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Everybody says that moving home is one of life's more stressful activities. They are so right. However, Ross and Mandy steered us through the legal aspects of selling our property. They remained ca... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Elaine Eagar and Michelle Green both advised me on a personal injury claim. Throughout an almost one year process, they were extremely contactable and prioritised my claim, despite its modest size. I... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Jen Haynor was our solicitor at Battens in Yeovil. She was superb in laying out all the information for us upfront and working diligently to the tight timescales we needed. There were no hidden cost... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Advokatfirma

Skrevet av virksomheten

At Battens Solicitors, we have been providing clear, practical legal advice for over 300 years. As a full-service law firm based in the South West, our experienced team supports individuals, families and businesses across a wide range of legal matters. We understand that legal issues can feel complex and sometimes overwhelming. That’s why we focus on being approachable, transparent and straight talking in everything we do. Our goal is to guide you with confidence, helping you make informed decisions at every stage. Whether you need support with personal matters such as property, family law or wills, or expert advice for your business, we are here to help find the right solution for your situation. We are proud to build long-lasting relationships with our clients, based on trust, quality and a genuine commitment to achieving the best possible outcome. Your feedback is important to us and helps us continue to improve our service.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

130 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(130)

17 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Amazing Solicitor

Myself and my partner recently purchased our first home. We had Samantha Brown as our case handler and she was absolutely faultless. Communication was frequent, she was proactive and no issue was too much. Karen Cain was also amazing through the process, with her swift sending out of initial documents and always there to answer the phone when needs be. Thank you so so much and Highly recommend!

18. juli 2025
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Svar fra Battens Solicitors

Thank you for your review and positive comments about Samantha and Karen from our conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

And now I would like to say a huge…

And now I would like to say a huge thank you for your help, very responsible and professional work. Really appreciate it.Im so happy and I feel like A stone fell from my shoulders( that is Bulgarian sense when you have something makes you worried), relief

Thank you so much 😊

27. juni 2025
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Svar fra Battens Solicitors

Thank you for your review and positive comments. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

Everyone says that buying and selling a…

Everyone says that buying and selling a house is one of the most stressful things you can go through - and whilst it still is, having Lucy in our corner made it significantly less stressful. From the outset, we were blown away by Lucy’s attention to detail, speed, and genuine care. At no point did we feel out of the loop or unsure of what was going on. Lucy made sure of that. If we ever go through this process again, we wouldn’t look past her.

Special thanks also to Natalie, who picked up the baton at the 11th hour and made sure everything got over the line for exchanging!

30. juni 2025
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Svar fra Battens Solicitors

Thank you for your review and your positive comments about Lucy from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 1 av 5 stjerner

Horrific experience with Battens.

Horrific experience with Battens Yeovil.
I had the experience of having to go to court with Battens who were at one point my representatives and became 'the other side'.
The sheer arrogance of the representatives of this law firm is staggering!!
Absolute lack of attention to detail verging on laziness.
They made every step of the way difficult and drawn out. In correspondence they were dismissive and rude.
In receiving disclosure it became apparent that they purposefully withheld information and then 'found' it.
I would advise STRONGLY in never having anything to do with Battens particularly in dealing with and inheritance matters. I have looked into how they manage trusts and estates and how they make accounts and non-filing of accounts and it's questionable to say the least.
AVOID AVOID AVOID

27. mai 2025
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Svar fra Battens Solicitors

We are very sorry to hear about your experience. We pride ourselves on our high levels of customer care and satisfaction. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have.
If you would like to discuss this further with us, please contact Katherine Gilmour at Battens Solicitors, Maltravers House, Petters Way, BA20 1SH or email katherine.gilmour@battens.co.uk who is our Complaints Officer.
Kind Regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

Michelle at Battens was very helpful…

Michelle at Battens was very helpful during my personal injury claim. She answered all my questions, explained the process and got the desired result. I would recommend her to anyone!

25. april 2025
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Svar fra Battens Solicitors

Thank you for your review and your positive comments about Michelle from our Personal Injury team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

Excellent service from Battens

Jen and Pippa at Battens just dealt with a house sale for me and I was very pleased with their kindness and competence. Nothing was too much trouble. They made it all as simple as possible and I am grateful.

3. april 2025
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Svar fra Battens Solicitors

Thank you for your review and your positive comments about Jen and Philippa from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

Highly recommended

Highly recommend Naomi at Battens Yeovil office.
She expertly navigated a complex conveyancing process, overcoming numerous challenges to meet a tight deadline, with great communication throughout.

28. mars 2025
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Svar fra Battens Solicitors

Thank you for your review and your positive comments about Naomi from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

A great team

We recently used Battens Solicitors in the selling of one house and the buying of another. There was an extremely tight deadline and they worked tirelessly to get the sale through on time. Communication was great - consistent, professional and friendly. The handwritten Christmas cards from the teams were a really lovely touch. We would definitely recommend Battens to friends and family and would use them again in the future.

15. november 2024
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Svar fra Battens Solicitors

Thank you for your review and your positive comments about our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

Moving Home

I was a bit nervous doing a house move on my own with all its legal and stressful
complexities but l needn’t have felt that way as Cate Barnes and splendid team not only guided me through but were kind
considerate calm and professional and l
felt my confidence grow along the way.
So a great big Thankyou to you all 🤗🌻
.

20. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Battens Solicitors

Thank you for your review and your positive comments about Cate from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

Ross Sivyter and team outstanding

A great team
Used Ross Sivyter and his team at least 5 times now for our various house sales and purchases, including my sons 1st purchase.
This was one of the most stressful house sales I have ever experienced. The buyer and solicitor did not help matters is all I can say.
Ross and his team went above and beyond to keep everything on track, and worked tirelessly to make sure we got our sale through before Christmas. Completion Friday 13th December.
Mandy Hutchinson and Kimberly Smith both deserve a huge pay raise for all the extra work they did.

13. desember 2024
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Svar fra Battens Solicitors

Thank you for your review and your positive comments about our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

I used Battens solicitors in Wareham.

I used Battens solicitors in Wareham.
Michelle Roberts was my solicitor and kept me informed every step of the way on the purchase of my flat.
There were times that I didn’t Understand certain information Michelle took time to go through paperwork with me and put it in Leman terms.
I would thoroughly recommend Michelle Roberts. She was very professional throughout the whole purchase of my flat and a big thank you for getting me in before Christmas.

1. januar 2025
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Svar fra Battens Solicitors

Thank you for your review and your positive comments about Michelle from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

Our Solicitor

Our Solicitor, Michelle, was extremely freindly and communicative. Guiding us through the entire process from beginning to end of buying my Mum's home. Not rushing us or putting pressure on us at any stage in the process. Thank you.

18. desember 2024
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Svar fra Battens Solicitors

Thank you for your review and your positive comments about Michelle from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

Excellent service from Battens at…

Excellent service from Battens at Wareham.
We highly recommend Michelle, she worked so hard in getting our house sale through.
Would use them again.

6. desember 2024
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Svar fra Battens Solicitors

Thank you for your review and your positive comments for Michelle in our Wareham office. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

So efficient

Excellent service from Michelle in Wareham - approachable, available, translating legal jargon into layman’s terms and just so efficient!
Thank you

5. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Battens Solicitors

Thank you for your review and your positive comments for Michelle in our Wareham office. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 1 av 5 stjerner

Untrustworthy

Bridport Office. So there I was in the waiting room with my declaration and proof of ID, 5 mins early for my appointment to sign the declaration. Anticipated to take 2 minutes. The receptionist came down and said the solicitor had to go to Dorchester for a more important appointment. She hadn’t yet left but refused to see me. “Could you come back at 4:30?”. Another appointment was made.
4:15 I rang to check and the receptionist said she would ring me. That was the last I heard from them.I was only in town that one day and had kicked around waiting for that specific appointment. Truly disgraceful behaviour from that office.

In response to your reply:

It is true I am not a client but an appointment WAS made, I was in their waiting room office. If i didn’t have an appointment why did your receptionist let me in and sit me down in the waiting room? Someone in the Bridport office is lying to you.

5. desember 2024
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Svar fra Battens Solicitors

We are very sorry to receive this review as we pride ourselves on our high levels of customer care and satisfaction. We take all expressions of dissatisfaction seriously and have a rigorous complaints procedure to resolve any issues that our clients may have.
Having investigated your complaint, we note that you are not a client of the firm and had not made an appointment with our Bridport office. We understand your disappointment that no-one was available to meet with you to witness your statutory declaration when you came into the office however unfortunately this was unavoidable.
We do of course work to the highest standards to provide the best service we can to our clients.

Kind regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. We used Battens, Bridport office, for our house sale and purchase. Nicola and her assistant Clare were always available. They were friendly, helpful, efficient and kept us fully informed. Would definitely recommend.

31. oktober 2024
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Svar fra Battens Solicitors

Thank you for your review and your positive comments for Nicola and Clare in our Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 1 av 5 stjerner

Avoid them like the plague

Avoid them like the plague. They baffle you with information to make you feel like they know what they’re talking about. All the while they charge you an absolute fortune just to send an email. I was trying to reclaim money from a movie producer who would not show me any evidence of anything to do with the film. All battens did was email the guy asking him to show me, when he refused to stop replying they did nothing about it. When I refused to pay the extortionate high bill of £900 for sending about five emails. They took me to small claims . I’d already paid them hundreds of pounds to look into the matter for me. Honestly, when I started questioning their ability to do the job, they stopped responding but yet carried on billing. Choose any other solicitor and you will get a better experience.

10. september 2024
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Svar fra Battens Solicitors

Thank you for your feedback. We pride ourselves on our high levels of customer care and satisfaction. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have.

For completeness, we note that we have of course already addressed your complaint under our complaints procedure.

We do not agree with the information provided within your review.

We regret of course that you remain dissatisfied with the outcome of our complaints procedures.

Vurdert til 5 av 5 stjerner

Clare and her associates were very…doing our conveyancing.

Clare and her associates were very good, when we needed advise, after our buyers pulled out. We have used Battens for several moves and the have always been very good.

2. september 2024
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Svar fra Battens Solicitors

Thank you for your review and your positive comments for Claire in our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Vurdert til 5 av 5 stjerner

Conveyancing

I used Battens Yeovil conveyance team for a recent house purchase. Tina and Cathy were a dream to work with. They kept me in the picture at all times, answered any query I had very quickly and helped keep the stress level to a minimum. This is the second time I have used Battens for a house move (first time many years ago) and would absolutely use them again. Very highly recommended for service, efficiency and value.

1. august 2024
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Svar fra Battens Solicitors

Thank you for your review and your positive comments for Tina and Cathy in our Conveyancing team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

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