Bathroom TV Anmeldelser 

253
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Beautiful TV and outstanding customer service! The TV is absolutely beautiful and exactly as described. It looks fantastic in our bathroom and we’re really pleased with it. After a few months,... Vis mer

Vurdert til 5 av 5 stjerner

Just received my bathroom TV. Looks excellent. Delivery was excellent as promised within 2 days of order. As its going into my new house I haven't installed it yet. I needed sizes before wall was til... Vis mer

Vurdert til 5 av 5 stjerner

Received my TV early after enquiry and I installed the Amazon Fire Stick and set it up in the living room before installing it in the bathroom, which needed some work to accommodate the power supply.... Vis mer

Vurdert til 5 av 5 stjerner

Ordered a 19" Smart Mirror TV, I called beforehand to ask a couple of questions before placing the order and spoke to someone who was able to answer every question I had which was great. Item... Vis mer

Informasjon om virksomheten

  1. TV-butikk

Opplysningene stammer fra ulike eksterne kilder

We are a growing company which prides itself on our impeccable customer service and an affordable range of elite products that are usually found at the higher end of the market.

Skrevet av virksomheten

2 Year Warranty
We believe in the high quality of our product, which is why we offer a two year warranty to our customers with the option to purchase a third. You will find most of our competitors will only offer one year, so all the more reason to buy from us!
14 Day Guarantee
From the day you buy your WaterVue Bathroom TV, you are welcome to return it if there is a fault or you are just not satisfied with your purchase. You can also choose to take a full refund or have a replacement shipped out to you.
Affordability
We aim to provide our customers with a high quality range of products and an exceptional standard of customer service, all at an affordable price.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

253 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(253)

9 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

You sent me a faulty TV and are not…

You sent me a faulty TV and are not giving any service on how to repair it. I have spent £100 on a local electrician who cannot fix it and now I am stuck with a hole in my wall and non-functional TV.

The message on the TV is the browser needs updating. This is a dated TV which is non-functional and should not be sold.

Don't waste your money on this product.

22. september 2023
Logoen til Bathroom TV

Svar fra Bathroom TV

Hello Lisa

We are disappointed to read your review, as we have tried hard to identify and resolve the problem you are experiencing, including the supply of some detailed instructions and troubleshooting videos. Regrettably, it seems you were unable to resolve the issue, so we have already supplied an alternative operating system at our cost to allow you to use your Bathroom TV. Since then we have had no response from you. If you are still experiencing difficulties with your TV please contact our UK service centre on 01777322003 or email customer-service@bathroomtv.co.uk to arrange further help or if necessary a warranty repair.

Vurdert til 5 av 5 stjerner

Tv remote

Now i have ordered correct remote with the help of Bathroom TV, all is working well.

15. september 2023
Logoen til Bathroom TV

Svar fra Bathroom TV

Hello

as there are 2 different remotes you have ordered the wrong one, we are in the process of sending the correct remote out which should be with you in the next 2 working days.

Vurdert til 2 av 5 stjerner

We have not received the item or had…

We have not received the item or had any indication when we might. This is the 3rd TV I've bought from you.
Regards
Jim

10. juli 2023
Logoen til Bathroom TV

Svar fra Bathroom TV

Dear James,

Thank you for taking the time to share your feedback with us. We have tried to reach out to you in regards to the delivery of your order,
Upon receiving your review, we investigated the matter and checked the tracking details. According to the information, APC have tried to deliver to you multiple times and have left text and emails with calling card to inform you of the attempts, it appears that the order has now indeed been delivered to you with proof of delivery.

We have emailed you so please feel free to contact our customer support team, and we can discuss this further.

Kind regards

Customer service team

Vurdert til 5 av 5 stjerner

My experience

Overview of the whole experience with this company. So I ordered on my mobile phone it is was one of these sites that my phone seems to auto populate at checkout with so address and card all done for me. Very smooth. Unit was delivered in 2 days on a free delivery service I guess free delivery is pretty normal these days. Unit was very well packaged in a box and an outer box. I cant comment on how easy it was to install but my builder didn’t complain. The product looks slick once installed as it pretty much flush to the tiles and the black finish goes really well with my bathroom and looks a high quality black glass material. In terms of the product performance the aspect that stands out to me the most is the sound quality is excellent from the hidden speakers inside the unit and picture quality is crystal clear. I mainly watch Netflix in the bath. I love spending time in the bath now its my own time and space away from the kids and husband where I have control of the remote ha.

30. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Product and quick delivery

Prompt Service. TV looks great in the new bathroom.
Set up a little tricky but OK once we had got used to the controls. Lots of great features with the smart TV. Picture really good.

20. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My favourite purchase

Great quality, speedy service and absolutely love the product. Had an issue with setting up Netflix and the customer care team were very helpful.

8. februar 2023
Vurdert til 5 av 5 stjerner

Thank heavens for spare parts

Had to buy a replacement power supply for my bathroom TV. Thankfully the part is readily available without having to shell out for a whole new television!
Delivered in good time and my telly is back working again. Whew!

28. desember 2022
Logoen til Bathroom TV

Svar fra Bathroom TV

Thank you for reaching out to us and sharing your positive experience with our company. We are thrilled to hear that you found a suitable replacement power supply for your bathroom TV without the need to purchase an entirely new television.

As a UK-based company, we have a UK based service centre ready to supply spares or make repairs for both out-of-warranty and in-warranty bathroom Tvs. Our aim is to offer convenient solutions to our customers, ensuring that they can maximise their enjoyment their Bathroom tv.

We take pride in our commitment to customer satisfaction, and we are pleased to know that the replacement power supply was delivered to you in good time. Our efficient delivery process ensures that you receive your items promptly, minimizing any inconvenience caused by the faulty component.

Moreover, we understand the importance of reliability and longevity when it comes to our bathroom tvs. That's why we hold parts for up to 5 years, ensuring that we can continue to support our customers even with older TVs.

We greatly appreciate your feedback and are delighted that your bathroom TV is now back in working order. If you ever require further assistance, please don't hesitate to reach out to us. Our dedicated team is always here to help

Vurdert til 1 av 5 stjerner

Avoid this company

Avoid this company. If you provide an honest review on Trustpilot that it does not like, it asks you to remove it. In the event that you decline that request, it attempts to block the review, which is disgraceful. The technology of the televisions is dated, putting it mildly, and the after sales of the company is appalling.

1. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Bathroom TV

Svar fra Bathroom TV

Our Uk based customer service team are on hand Monday – Friday 9.00 – 4..30 daily to answer any customer queries by phone on 01777322003 or by email on customer-service@bathroomtv.co.uk , We take seriously all customer feedback, and we constantly review our product and service to deliver the best customer experience, This sometimes requires us to contact Trustpilot for assistance in identifying a customer and understanding their experience.

Vurdert til 2 av 5 stjerner

Very slow,quite expensive.poor…

Very slow,quite expensive.poor communication. It’s only because the tv fitted the hole in my bathroom that I stuck it out with you. I would not recommend Waterview tvs to anyone else. Having to remove the screen to get to the working parts is a very poof idea. Lack of direct telephone to repair people makes it difficult to resolve problems.

9. november 2022
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Svar fra Bathroom TV

Hello Peter
We are very sorry to hear you feel this way, as a UK based company with our own service centre we offer a 2 year warranty. Outside of the warranty we offer a paid repair service. The cost of repair is obviously depends on the nature of the repair.

Dette er Trustpilot

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