Absolute joke of a company! Zero customer service. And I mean NONE. Had one email confirming my order with an estimated delivery date which has been and gone over a week ago now, along with the event... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The shoes are beautiful I bought 3 pairs thus far trying to get the right fit however, twice I've emailed, messaged and requested support from the team and have not had k d response. I've had to send... Vis mer
Selskapet har svart
Banana Shoes has recently been taken over by a new owner who has completely transformed the site and my shopping experience. Orders are arriving so efficiently, the process is completely seamless. I'v... Vis mer
Amazing customer service. Chloe has recently taken over the business and has put a lot of effort into the new site and customer services. I recently ordered some shoes from the clearance sale, which... Vis mer
Informasjon om virksomheten
- Skobutikk
- også i
- Klesbutikk
Skrevet av virksomheten
BananaShoes collection of footwear includes high heel stiletto shoes, Sandals, Platform Shoes, Ankle, Knee and Thigh high boots. Womens latest clubwear fashion, lingerie and hosiery
Kontaktopplysninger
Markham Lane, S44 5HN, Markham Vale, Storbritannia
- www.bananashoes.com
2,9
Middels
100 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Andre kikket også på
Great customer service!
I ordered two successive pairs of Pleaser Amuse 20 in patent white, but both pairs were faulty. They were both returned and quickly exchanged without quibble. I asked for Pleaser Seduce 420 in patent white to replace the second faulty pair of Amuse 20. Again, no quibble, and the Seduce 420 are fabulous! They're really well made, high quality, and fit like a glove in my normal male size UK8. Thank you Bananashoes for great customer service, good communication, and for caring about your customer.
1. august 2022
Anmeldelse skrevet uten oppfordring
Bannashoes were super helpful and the…
Bannashoes were super helpful and the website is esay to navigate with a massive selection of larger sizes. Took a few extra days to arrive but was more than happy to wait in this day and age. And so happy I did, fantastic first time buy. Highly recommend.
27. juli 2022
Anmeldelse skrevet uten oppfordring
Terrible customer service
Terrible customer service. Tried multiple times to contact them. I’ve returned my heels & haven’t had a reply. Not very professional & not acceptable from a business. I’ll be letting my fellow drag performers know about this.
26. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra BananaShoes
Hi Jamie, we wanted to reach out to you again. Please could you let us know your order number so we can resolve the issue for you? We are concerned the shoes have not reached our warehouse and need to track this down so we can provide you with a refund. Thanks the Banana Shoes Team!
Worth the wait
Worth the wait. I ordered boots 31st December got in touch with banana shoes to say I hadn't received them that was on the 18th January and fair play they txt to say they were on their way I received them today Saturday 22nd. I'm so pleased with my purchase lovley fitting boots and would definitely buy from this company again.
22. januar 2022
Anmeldelse skrevet uten oppfordring
Absolute SCAM of a website
Absolute SCAM of a website. It’s been 3 months and I haven’t got my trainers yet. Don’t be fooled by these fake reviews and NEVER order from here.
18. mars 2020
Anmeldelse skrevet uten oppfordring
Svar fra BananaShoes
Hi there,
We are so sorry to hear this however we do not have any outstanding orders more than 14 days old and we do not sell trainers. Could you please email us at sales@bananashoes.com and confirm your order number and name so we can look into this urgently for you and resolve the issue for you.
Many thanks
Really happy with my recent experience…
Really happy with my recent experience with BananaShoes. They have re-done the website which was needed and it appears to have been taken over by a lovely woman Chloe how has been on hand to help select my new shoes. They have just arrived and I love them and there was a little Christmas treat inside...new stockings! Great little touch. Ill be shopping for a long time to come.
19. desember 2018
Anmeldelse skrevet uten oppfordring
Banana Shoes Rebooted
I had occasionally shopped online before at Banana Shoes and was always satisfied with the experience. I recently visited the website again and was immediately impressed by the fresh new look. It has a new owner who is clearly passionate and knowledgeable about the business. There is an enticing and wide range of luscious new footwear. This is perfectly complemented by the branded collections of alluring lingerie, clothing and hosiery.
The customer service is friendly, professional and attentive. The prices are very reasonable and my order included free next day delivery from DPD. I will definitely visit Banana Shoes more frequently now and see where the new direction takes it.
18. desember 2018
Anmeldelse skrevet uten oppfordring
Prompt delivery
Great shoes, very happy with the service. Item received promptly. Will definitely be using Bananashoes again.
1. desember 2018
Anmeldelse skrevet uten oppfordring
Fantastic service
Fantastic service, amazing selection of shoes and high quality products. Couldn't be happier and can't wait to wear them. I think they are under new ownership as the customer service was great, and they have a revamped website. Will order again!
29. november 2018
Anmeldelse skrevet uten oppfordring
Fabulous!!
Banana Shoes has recently been taken over by a new owner who has completely transformed the site and my shopping experience. Orders are arriving so efficiently, the process is completely seamless. I've asked a couple of questions about orders and stock and receive almost instant responses. Plus I've just seen if you sign up to the new Newsletter you receive 10% off! Just in time for Christmas. I can't recommend this brand enough. PS LOVE the new stock!!!
29. november 2018
Anmeldelse skrevet uten oppfordring
Love BananaShoes and their Relaunche
Amazing customer service. Chloe has recently taken over the business and has put a lot of effort into the new site and customer services. I recently ordered some shoes from the clearance sale, which were AMAZING! and then ordered something truly stunning boots from the relaunch. I made a small error in the second order and Chloe was amazingly helpful in correcting this for me.
Highly recommend them 👍
27. november 2018
Anmeldelse skrevet uten oppfordring
Love the new site
The best site I’ve seen for a long time. Quick delivery and great customer service.
27. november 2018
Anmeldelse skrevet uten oppfordring
Very happy. Thank you
Really pleased with my shoes from here. Seem like good quality and were delivered very quickly. Have had loads of comments on them as well which is always nice. Found this company via their Instagram page which looks like it’s recently got a new owner - keep up the good work. Will be buying some more from them in the next couple of weeks and will review again then.
27. november 2018
Anmeldelse skrevet uten oppfordring
Had a great experience buying from…
Had a great experience buying from Banana Shoes. They were very quick to respond to my queries and I'm really happy with my purchase. I will definitely be shopping with them again.
27. november 2018
Anmeldelse skrevet uten oppfordring
Always used them and much better…
Always used them and much better service than before! orders now on time and customer service helpful - highly recommend
27. november 2018
Anmeldelse skrevet uten oppfordring
Failed to deliver!
Ordered a pair of shoes in January - it's April now and they still have not arrived. A mail to their sales department remains unanswered. Avoid!
8. april 2018
Anmeldelse skrevet uten oppfordring
Svar fra BananaShoes
Hi there,
I am so sorry to hear that you shopped at BananaShoes but never received your purchase.
I have recently taken over the business in the last 2 months and wanted to get in touch with you directly to apologise for the poor service you received. I'd really love the opportunity to make it up to you and give you the customer service all of our customers deserve. If you could email me at sales@bananashoes.com I will give you a credit voucher to use on our new website.
I look forward to hearing from you.
Many thanks,
Chloe, BananaShoes
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.