Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... Vis mer
Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... Vis mer
Extremely helpful staff. They provided great advice for a cycling trip I'm going on. Very effective service to my bike.
Informasjon om virksomheten
Om Balfe's Bikes - Reigate
Skrevet av virksomheten
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrevet av virksomheten

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktopplysninger
43 Bell Street, RH2 7AQ, Reigate, Surrey, Storbritannia
- 01737 242163
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent super fast
Excellent super fast, friendly and professional. Cannot ask for more.
Great service and people
Fantastic service
Fantastic service, really good advice and quick turnaround getting a new bike ready. Very patient with our children
Couldn't have been more helpful
Couldn't have been more helpful. Popped in with a question on a second hand Trek bike I'd purchased privately. They knew exactly what I was talking about, offered to look at it and do a general service. Identified and resolved a couple of other items too, keep me informed throughout the process and price was very reasonable for all that they did.
Thanks Guys, keep up the great work and no doubt I'll be back for your advice and services again some time.
They were helpful and knowledgeable in…
They were helpful and knowledgeable in the shop (4⭐️) although we were disappointed that we had verbally agreed a date to pick them up, but when we arrived they said that they weren’t.. hence we were stranded at the shop as cycling our new bikes was our way home (2⭐️)
Had a great experience with Balfe's
Had a great experience with Balfe's, 1st expertise of a damaged bicycle and then the purchase of a Specialized Tarmac Sworks frame and a one piece cockpit. Was really well looked after and follow up was great. True professionals who love their job and are good at it. Recommended.
Bought a new mtb, great service
I came in wanting to buy a new mtb. The staff were super helpful answered all the questions I had and super helpful recommending products. Super happy with the service I revived couldn’t fault anything.
Great customer service from your…
Great customer service from your reigate store. Had a couple of jerseys which didn't quite fit right and there was no problem returning them.
Excellent service as always
Excellent service as always, great discount & delivered a day early.
The Reigate team was absolutely fantastic
The Reigate team was absolutely fantastic, im so happy with the service I recieved, they showed and explained everything in more depth to me when I didnt understand certain parts or things on my bike, they gave me advice on what to do with my bike. They treated me with respect and im very grateful for the time they gave me.
They were friendly and understanding, the shop was clean and well laid out and easy to get around.
Thank you team Reigate, you all made my day!
Absolutely fantastic service
Absolutely fantastic service - went out of their way to get me back out in the bike!! Thank you!
Great customer service in getting my…
Great customer service in getting my Pashley back on the road. Richard went above and beyond to source some hard to find parts and did an excellent job servicing the bike. Highly recommended!
Great shop, super helpful staff
I ordered a pair of cycle ahoea for my husband as a present on their click & collect service. When I arrived the guy in the ahop realised I had bought the wrong type for a spin bike and changed them and then put the correct fixing on them for me. They couldn’t have been more helpful. Highly recommend
The whole experience was brilliant
The whole experience was brilliant. Matt from Reigate was excellent from start to finish. Keep up the good work
Fantastic
Fantastic, knowledgeable, helpful and totally non pushy. Matt in particular at Balfe’s Reigate was brilliant!
Bruker kanskje KI til å svareVis mer
Shout out to James Tagg at Balfes…
Shout out to James Tagg at Balfes Reigate. They charged up my Di2 after I had cycled to Reigate and realised battery was low. When I went to collect it he said there was 'no charge' (excuse the pun!) Excellent service!

Svar fra Balfe's Bikes - Reigate
Completed repair and gave advice would…
Completed repair and gave advice would recommend

Svar fra Balfe's Bikes - Reigate
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







