Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... Vis mer
A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally... Vis mer
Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... Vis mer
Informasjon om virksomheten
Om Balfe's Bikes - Reigate
Skrevet av virksomheten
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrevet av virksomheten
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktopplysninger
43 Bell Street, RH2 7AQ, Reigate, Surrey, Storbritannia
- 01737 242163
4,8
Enestående
995 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Balfe's Bikes - Reigate
Happy we could help, Neil!
Service
Excellent customer service as usual, carried out my 6 week service without any issues.
4. juni 2025
Svar fra Balfe's Bikes - Reigate
Thanks, Cliff. Hope you're still enjoying the bike!
This was our second visit to the shop
This was our second visit to the shop, all staff are friendly and knowledgeable. The bike service was quick, they replaced an inner tube which was reasonably priced.
I would highly recommend Balfe's Reigate.
27. mai 2025
Svar fra Balfe's Bikes - Reigate
Thanks, Susan. Glad we could help, and appreciate the kind feedback!
Didn't provide what was promised on a…
Didn't provide what was promised on a new Mtb purchase
16. mai 2025
Svar fra Balfe's Bikes - Reigate
Hi Paul,
We can only apologise to you that back in the handover of the bike in October 2023 it was not explained to you that the specification of the bike had tubeless ready rims but not tubeless ready tires.
Through our recent communication we explained that in order to make it tubeless you'd have to change the tires due to the bead being less reinforced and risk of air loss/burping.
As a gesture of goodwill for the confusion we offered to waiver the tubeless set up fee if you brought a new set of tubeless ready tires which we had ordered in for you.
Unfortunately you decided not to go through with this but we still hope you are enjoying the bike throughout this glorious summer.
Kind regards,
Simon and the Reigate Team
Good experience with Simon and the team…
Good experience with Simon and the team my son loves he's new bike thanks guys
23. mai 2025
Svar fra Balfe's Bikes - Reigate
Thanks, Dan. Glad the new bike was a hit!
Great bunch of staff always willing to…
Great bunch of staff always willing to help in any way would highly recommend
20. mai 2025
Svar fra Balfe's Bikes - Reigate
Many thanks, John! Appreciate it.
Bike servicing
Hassle free drop off and repair of 3 bikes - very reasonable cost considering the amount of work that went into all three. Did a great job - pleasant/informative.
15. mai 2025
Svar fra Balfe's Bikes - Reigate
Thanks for the positive feedback, David!
The guys were very busy
The guys were very busy, but they still took the time to explain me what they had to do on my bicycle and give me some good advice about problems that my bike has from the manufacturer. I appreciate the service I received and definitely recommend this shop.
9. mai 2025
Svar fra Balfe's Bikes - Reigate
Thanks, Mario. Always happy to help!
Svar fra Balfe's Bikes - Reigate
You're very welcome, David!
Svar fra Balfe's Bikes - Reigate
Very kind, Julia. Thank you!
Such a helpful shop
Such a helpful shop, Simon and Julien were very patient with my cycle to work purchase.
17. april 2025
Svar fra Balfe's Bikes - Reigate
No problem at all, Charlie! Glad we could make it work for you.
Big thank you to Ewan at Bailfe’s in Reigate
Big thank you to Ewan at Bailfe’s in Reigate who quickly and efficiently fixed my bike which broke during my ride today. Great service and I could continue on my way. What amazing service 😊👍🏻
3. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Balfe's Bikes - Reigate
Thanks, Val. Glad Ewan was able to get you on your way again!
Svar fra Balfe's Bikes - Reigate
Much appreciated, Stuart!
Fantastic service picking up a new…
Fantastic service picking up a new bike. I’ve already recommended a friend buy from Balfe’s who looking to replace a crashed bike!
31. mars 2025
Svar fra Balfe's Bikes - Reigate
Many thanks, Dan. Hope new bike running well!
Matt was so helpful when choosing our…
Matt was so helpful when choosing our daughter's next bike. He gave us great advice, plenty of time and help deciding. It was great peace of mind to have a service before leaving the shop knowing everything was safety checked and ready to go. Superb customer service. Thank you. A*
16. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Balfe's Bikes - Reigate
Many thanks for the positive feedback, Gemma. Hope your daughter enjoying her new wheels!
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