The staff was very helpful and friendly. He helped us exchange our phone order for a size that fits my son much better. He provided detailed information and advised us to schedule the first service... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had a flat tyre after cycling over an open safety pin and Balfe's sorted it out for me straight away, with new inner tube, and a quick safety check to make sure all was well before I left the shop.... Vis mer
Excellent service from Balfes Cycle Kingston! I’m very happy with my new bicycle. The staff were friendly, helpful, and knowledgeable, and made the whole purchase easy and enjoyable. Highly recommende... Vis mer
Ordering process through cycle to work scheme a little disjointed. Gears weren't adjusted correctly when I took the bike away so returned within minutes. Staff in the shop incredibly helpful, comm... Vis mer
Informasjon om virksomheten
Om Balfe's Bikes - Kingston
Skrevet av virksomheten
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrevet av virksomheten
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktopplysninger
36-40 Richmond Road, KT2 5EE, Kingston Upon Thames, Surrey, Storbritannia
- 02045315552
4,8
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Wonderful service and professional…
Wonderful service and professional advice, such a marvelous team!
24. januar 2026
Matt/Curtis/Wess @ Kingston
Matt/Curtis/Wess @ Kingston
purchased both my bike and my wife bike from there store. The service I have received has been absolutely outstanding, Wess and Curtis from advice perspective on which bike and accessories and Matt for setting everything up and servicing.
thank you guys !
31. januar 2026
Anmeldelse skrevet uten oppfordring
Bike repair…
Great communication.very pleased with the service and the quality of the work.
18. januar 2026
2 eBike service
Great communications
Necessary work was communicated before commencement.
Always great customer service
17. januar 2026
Impressive customer service
Very friendly and eager to assist. Didn't talk down to me despite knowing 10 times as much about bikes as I do. Shop is a bit out of my way but I'll return for the quality of the service.
16. januar 2026
Madison water proof socks
Madison water proof socks - absolutely superb ; previous used Seal skins also superb however the Madison socks seem more ‘ cycle oriented.. thinish - perfect weight around the foot - so not to pack out standard cycling shoes ( Shimano MTB / road ) & they were immense in my old MW80 WProof boots a few weeks ago when it was pretty chilly & wet but equally superb in my ME5 when it not been so cold 👌.. yer - excellent, really impressed & great value …👌
10. januar 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Comprehensive service but lost a mudguard
I took my 2 year old Hybrid in to be repaired as the bottom bracket needed replacing. I was told that whole chain set including cranks and 2 new tyres needed to replaced as there was wear.
I was surprised since I had cleaned and oiled the chain several times over the 2 years but I agreed to a cost of over £450.
When I collected the bike it was fine but the rear mudguard was missing. I was told they would search for it and call me back but this has yet to happen.
23. desember 2025
Svar fra Balfe's Bikes - Kingston
Hi Richard,
Thanks for your feedback. I'm sorry to hear about the lost mudguard. My Workshop Manager will reach out to you shortly regarding a replacement timeframe.
Thanks
Wes and the Kingston team.
Great service
Great service! Had item in stock and I was able to collect in a short timeframe. The price was very competitive and the comms were excellent. Would definitely recommend.
21. desember 2025
Really helpful and friendly staff
Really helpful and friendly staff. Would definitely return!
25. desember 2025
Good service and customer service.
Balfe's let me know when the delivery was in their shop in a timely manner, ordering in shop was convenient and easy and the product is good.
24. desember 2025
Good Service for Part Replacement
Was able to get a replacement part quickly and efficiently. Good customer service and a reasonable price. Good to have a local store that you can use.
21. desember 2025
Trustpilot reviews are too much work
21. desember 2025
Dette er Trustpilot
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