Delivery was quick price was good i bought these after reading a review of different brands these were recommended my hands are not big so ordered medium which are ok but a little on the tight side g... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Good communication, no problems with bike itself apart from it arrived fully built but with the fork on backwards. Easily rectified by someone who knew what they were doing, otherwise I would have pro... Vis mer
Fair straight forward ordering process. Communication was really good, I was made aware of every step of the order, from placing the order via cycle to work voucher to the products being dispatched. D... Vis mer
I cannot fault Balfes bikes in terms of delivery as the saddle arrived really quickly in perfect condition. I just wish that there was an option to return saddles that’s don’t work after minor use (a... Vis mer
Informasjon om virksomheten
Om Balfe's Bikes - Gatwick Home Delivery
Skrevet av virksomheten
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrevet av virksomheten
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktopplysninger
Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, Storbritannia
- 020 4506 3856
4,6
Enestående
8k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Brilliant service would recommend
24. august 2026
From order through to delivery the…
From order through to delivery the whole process was smooth. Was using a c2w scheme and this was all taken care of with the only effort on my behalf being the application through my work place, balfes took care of everything else.
27. august 2026
Friendly, efficient , helpful
Friendly, efficient and helpful. Good price too.
Extremely helpful with delivery issue.
27. august 2026
Item hasn’t turned up after ordering…
Item hasn’t turned up after ordering and given a 48hr postage… needed item for a event and still nothing very disappointing shame
26. august 2026
Good comms and a quick delivery.
26. august 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Should not advertise things on website as in stock if they arent
Should not advertise things on website as IN STOCK when they are not and are actually coming from warehouse resulting in excessively longer delivery timescales than advertised during purchase.
26. august 2026
Svar fra Balfe's Bikes - Gatwick Home Delivery
We’re sorry that your order took longer to arrive than the timescale shown when purchasing.
Some items displayed as in stock may need to be transferred to our dispatch warehouse before they can be sent. However, we appreciate that this should be clearly reflected in the estimated delivery time and apologise for the delay and frustration caused.
Delivered quickly by Balfes' driver and…
Delivered quickly by Balfes' driver and van. Delivery driver Ian called 15 mins before delivery. set-up handle bars and pedals on arrival whilst having friendly chat about MTBs. Good price for this great quality Scott Contrail 30 bike.
1. september 2026
Anmeldelse skrevet uten oppfordring
Fantastic deal on a superb bike
Fantastic deal on a superb bike. Excellent customer communications and very speedy delivery by Tony. Can’t rate the whole experience highly enough. Thank you
21. august 2026
So very understanding and no ifs and…
So very understanding and no ifs and buts, sorted my problem out straight away, Thanks.
25. august 2026
excellent communication
20. august 2026
Received bike with different tyres to…
Received bike with different tyres to advertised, when contacted Balfe's Bikes was told they couldn't do anything as I should have checked the right parts were fitted. Very unprofessional
25. august 2026
Svar fra Balfe's Bikes - Gatwick Home Delivery
We’re sorry that the tyres fitted to the bike were not what you expected. We would have been happy to review this with you had the difference been reported when the bike arrived.
However, the tyres had already been used and the issue was only raised after one had sustained a puncture. At that stage, we were unable to accept the used tyres for a straightforward return or exchange. We’re sorry that this left you disappointed with our response.
Exactly what I wanted (product…
Exactly what I wanted (product description most helpful) and prompt to arrive.
25. august 2026
Speedy delivery and helpful advice on…
Speedy delivery and helpful advice on the phone
25. august 2026
Great service
Great service, quick, informative, easy, Balfe’s handled everything, fast delivery.
21. august 2026
Still haven’t received the items…
Still haven’t received the items ordered. Incorrect AI email responses
25. august 2026
Svar fra Balfe's Bikes - Gatwick Home Delivery
We’re very sorry that your order has not arrived. Unfortunately, the parcel appears to have been lost while in transit with Royal Mail.
We also apologise that the automated email responses did not properly address your situation or provide the clarity you needed. We understand how frustrating and disappointing this experience has been.
Perfect transaction in every way
21. august 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.