Dropped my buke in for a new tyre, and inner tube. Despite being really busy they did the work by next day and the bike was returned with the brakes tightened as well. FAST, EFFICIENT, FRIENDLY, KNOW... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Visited the Dulwich branch after work; easy to find and get to. I visited on this occasion to collect an online order ahead of a big ride. The staff there were very friendly and helpful. Pricing for m... Vis mer
Really good knowledgeable staff,(Jonathan )super (helpful ,terrific service able to narrow choices down, ordered bike in, then was able to return a week later & test ride my choices. Very happy with... Vis mer
Great experience all round, clearly passionate staff are always at hand, giving solid advice. A rare find these days, genuinely knowledgeable cyclists. Balfes was a clear choice as to where to buy... Vis mer
Informasjon om virksomheten
Om Balfe's Bikes - Dulwich
Skrevet av virksomheten
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrevet av virksomheten

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktopplysninger
36 East Dulwich Road, Dulwich, SE22 9AX, London, Storbritannia
- 020 7732 4170
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very friendly staff
Very friendly staff, were immediately happy to help even though it was late on the 23rd of december,
had bike fixed same day, not bad price as well.
Very friendly and helpful service
Very friendly staff and they gave a lot of helpful advice! My son was very happy with his first bike. Thanks again!
Excellent helpful service.
Exceptional service while shopping for…
Exceptional service while shopping for a new mountain bike for my daughter! They really know their stuff and gave me some epic advice. Quickly delivered and set up perfectly for Christmas! Thanks Balfes, E Dulwich
I brought my electric bike in.
I brought my electric bike in as one of the pedals lost a bolt and it kept falling off while I was riding. The staff were very friendly and polite. They made time for me quite quickly and ordered the part I needed straight away. The part came a week later and they fitted it for free!! (As they said it didn’t take long). The employee who helped me is called Yaz and honestly he was amazing. Thank you Yaz and thank you Balfe’s Bikes.
Great service in store
Great service in store. Good communication and punctual delivery of tyre that had to be ordered in.
Great bike shop and great service!
Friendly
Friendly, helpful, supportive. Didn’t rush us whilst we were purchasing the boat ke for our friend.
Stress free experience
It was simply, It was straight forward. The customer advisor took a few details it was stress free all round great experience.
Great service and fast reply
Great service and fast reply. Very happy with my new bike
very helpful staffs
Fantastic service
Fantastic service. Couldn’t fault them in answering any questions I had and were very helpful in getting the kids seat sort it, thus making sure it was suited for the bike! Will buy from them again!
Excellent website and service m
I was looking for some bone conducting headphones and Balfes' easy to navigate website had a good offer.
Excellent service from the team as I was able to pick them up a couple of days' later.
Thanks Team 👍
I ordered a Trek Domane+ with extra set up with no fuss
I ordered a Trek Domane+ (ebike) and had it sent to the Dulwich store. The staff there were busy but very helpful. I spoke mostly to Julian but also dealt with Mark, John and Jason at some point. All wonderful people and they helped me get my bike ready. Things they got sorted for me before picking it up were getting the brakes bled, added mudguards, a quick rack and GP5000 tyres. No fuss and they were so polite. Basically I would 100% recommend the store based on my experience with the staff.
Super awesome staff
Super awesome staff, they guide you with the expertise of their knowledge while buying spares, very friendly staff great experience.
Bike took five days to service
Bike took five days to service. Somehow it wasn't checked in by staff correctly and effectively became lost in the system. It's getting very expensive for a service at Balfe's. £276 for a new chain, general service, and cassette is more than 25% of the cost of the bike (also from Balfe's) and seems disproportionate to me.
Bike came in for service
Bike came in for service. Now broken and needs to go back in after less than a week.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







