Dropped my buke in for a new tyre, and inner tube. Despite being really busy they did the work by next day and the bike was returned with the brakes tightened as well. FAST, EFFICIENT, FRIENDLY, KNOW... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Visited the Dulwich branch after work; easy to find and get to. I visited on this occasion to collect an online order ahead of a big ride. The staff there were very friendly and helpful. Pricing for m... Vis mer
Really good knowledgeable staff,(Jonathan )super (helpful ,terrific service able to narrow choices down, ordered bike in, then was able to return a week later & test ride my choices. Very happy with... Vis mer
Great experience all round, clearly passionate staff are always at hand, giving solid advice. A rare find these days, genuinely knowledgeable cyclists. Balfes was a clear choice as to where to buy... Vis mer
Informasjon om virksomheten
Om Balfe's Bikes - Dulwich
Skrevet av virksomheten
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrevet av virksomheten
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktopplysninger
36 East Dulwich Road, Dulwich, SE22 9AX, London, Storbritannia
- 020 7732 4170
4,6
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I orderd Cycle Lock on Sunday
I orderd Cycle Lock on Sunday. I waa told it would arrive on Monday -- Tuesday, when ready to collect, I would be contacted. Tuesday afternoon I collected the lock. Great customer service at my local Dulwich branch.
29. april 2026
The staff were all really knowledgable
The staff were all really knowledgable, patient and helpful. Yaz spent a long time understanding my needs and making sure I got the correct products. Despite my lack of knowledge the staff all took the time to explain the answers to my many questions
19. april 2026
Excellent customer service. As usual
Had to replace a lock with a Diamond rated one, the guy who helped me find the right lock,( I wish i knew his name), was brilliant. Ordered in a possibility and helped with the fitting.
16. april 2026
poor online customer service
I ordered a hiplock online to receive confirmation it would be ready to collect in 4 days. On the 5th day I went into the shop to enquire only to be told it would take 2 weeks. I contacted customer services on day 16 to be told it was ready for collection. Only then did I receive a message from the shop it was ready to collect. Poor customer service
15. april 2026
Very friendly and helpful staff
10. april 2026
cycle to work scheme
Bought a bike trough cycle to work scheme, very happy with quality and advice, plus they include a check up after 3 months
10. april 2026
Helpful staff and easy experience
Staff very helpful to guide me through cycletowork scheme and help me pick out a bike that was perfect for me!
28. mars 2026
Friendly
Good friendly service if a little expensive but that's a never ending cost of living crisis for you.
31. mars 2026
Great experience all round
Great experience all round, clearly passionate staff are always at hand, giving solid advice.
A rare find these days, genuinely knowledgeable cyclists.
Balfes was a clear choice as to where to buy a new bike from....
6 week check up coming soon.
15. mars 2026
Great customer service
Great recommendation and customer experience, they took lots of time to explain what bike was right for our daughter and she could test them out beforehand.
13. mars 2026
Always great service from all staff
Always great service from all staff, but a special mention to Fred who is great.
8. mars 2026
Great service, great bike!
The team were super helpful in helping me pick out a bike that met my needs, getting everything ordered and built and setting me up to go! Everything was handled very professionally and smoothly!
7. mars 2026
Very helpful advice
Very helpful advice. Much appreciated. This is my local bike shop and I am very happy with it!
17. februar 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.