Fantastic customer service from Simon who supported me in deciding on my first road bike for my first triathlon. Talked me through the differences in each of the Liv models and found a bike which actu... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Just got a bike for my daughter, so need the seat to be adjusted, @Ceovind attend us, very friendly, amicable and patience, sorted our bike in no time… Balfes experience has been great!!!
Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle... Vis mer
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted throug... Vis mer
Informasjon om virksomheten
Om Balfe's Bikes - Chiswick
Skrevet av virksomheten
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrevet av virksomheten
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktopplysninger
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, Storbritannia
- 02038701005
4,7
Enestående
765 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Incredibly happy…Thank you
I am so happy with my bike and the incredible service afforded to me at the store. Thanks to everyone at Balfe’s Bikes, Chiswick.
12. april 2026
Super convenient and safe to be able to…
Super convenient and safe to be able to collect items in-store, purchased on line.
4. april 2026
Great service
Great service. Repaired broken chain set on my bike quickly and effectively.
8. april 2026
BALFE'S IN CHISWICK ARE EFFICIENT
BALFE'S IN CHISWICK ARE EFFICIENT, FRIENDLY AND HELPFULL.
2. april 2026
Great customer service
Great communication from Tien as the store manager throughout the entire process (rebuilding of my bike due to a broken frame). Very good interaction with Ben (mechanic) - felt was provided with good advice. Ridden the newly built bike twice since and it is working very well .
1. april 2026
Bike went in due to an ongoing issue at the bottom bracket
Bike went in due to an ongoing issue. A problem with the motor was diagnosed, and the motor was replaced under warranty.
1. april 2026
Gavinb is super helpful
Incredibly helpful staff, especially Gavinb. He was very helpful, very patient with my beginner questions and very informative. I went in there a bit shy because I knew nothing, thanks to the helpful staff, now I have a bike I love. Best shopping experience in London, not just Bikes but in general. Thanks.
27. mars 2026
Smooth Bike purchase
Excellent service provided on first visit by Herbert to make my purchase then tested bike and was served by Tim made things all clear and pretty straiggtforward.
Collected bike served by Herbert very happy with all advice given woukd recommend these guys to all.
26. mars 2026
Staff at Chiswick great knowledge and…
Staff at Chiswick great knowledge and assistance,
2. mars 2026
Very friendly staff with a wealth of…
Very friendly staff with a wealth of bike knowledge that made it easier for me to buy a new bike. 👍
15. desember 2025
The chain I bought was £3-4 more…
The chain I bought was £3-4 more expensive than a shop in the same road was selling it.
17. mars 2026
No refund even with reciept
I bought some overshoes from Chiswick branch of Balfes. I couldn't get them over my cycling shoes so went to return them but was refused refund or credit even though I had the receipt because I didn't have the hanger they were on when I bought them. Very disappointing. I won't buy from them again.
17. mars 2026
Anmeldelse skrevet uten oppfordring
What a great first impression
What a great first impression! Warm welcome from such easy-going, knowledgeable guys! Genuine warmth, interest and an obvious passion for cycling. It counts for so much these days!
6. mars 2026
Great service
Life made easier with a click and collect and very helpful staff in the Chiswick shop.
7. mars 2026
Excellent service
Excellent service! Very friendly, helpful and knowledgeable. Kayode, a mechanic at this shop, managed to fix my bicycle in about 30 minutes, despite my arriving just before closing time. They really put a lot of effort and skills into their service. Thank you, Kayode!
29. desember 2025
Anmeldelse skrevet uten oppfordring
Fully satisfy.
9. mars 2026
Great service and excellent advice
Great service and excellent advice. Quick delivery and no nonsense. Definitely recommend.
5. mars 2026
Great service.
23. februar 2026
Great service
Problem sorted and the bike ran well after the work.
It was carried out on time and smoothly.
26. februar 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.