Autrella Anmeldelser 

1 343
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My usual shop where I service my Ducati had never used Autrella before, but they said Autrella was smooth and easy to work with, they approved my claim for a new clutch master cylinder and brake light... Vis mer

Vurdert til 5 av 5 stjerner

Excellence customer service- filed my claim for my motorcycle repairs and was instantly approved for the repairs. This is the 4th time they have paid for repairs for me and I truly appreciate the fas... Vis mer

Vurdert til 2 av 5 stjerner

Your are not providing the coverage that I have paid for. I still had to come out of my pocket hundreds of dollars to replace my front wheel and tire because you only delivered partial coverage. Now m... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

While the reimbursement for the covered part is greatly appreciated, the time to respond to the repair center was disappointing. I was traveling out of town when I received a brake failure notice.... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilforsikringsselskap
  2. også i
  3. Forsikringsbyrå
  4. Forsikringsselskap

Skrevet av virksomheten

At Autrella, we believe vehicle protection should come with real support and real people behind it. We specialize in service contract solutions for powersports, luxury, exotic, and specialty vehicles, helping customers and dealers access coverage options that fit their needs. Our team is committed to responsive service, transparent communication, and making the ownership experience easier when unexpected repairs arise.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
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1 stjerne

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4,2

Alle anmeldelser

(1 343)

62 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

My experience with Discount ESP…EXCELLENT!!

My experience with Discount ESP can be put in three letters. WOW!!! It is great dealing with these people. When it comes to extended warranty you may have doubts but you don't need to worry about Discount ESP. They have covered my 2016 50,000-mile Harley CVO from an amplifier to major engine work. Thank you Discount ESP!!!

4. mars 2025
Vurdert til 5 av 5 stjerner

Our DESP rep was awesome!

Our rep Devin was great. He answered all of our questions pertaining to the coverage offered and provided clarification when needed. He communicated with me throughout the entire process to ensure my enrollment went smoothly… even during the weekend! Amazing!

6. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I just got started with DiscountESP

I just got started with DiscountESP. They came highly recommended and I can say they haven’t disappointed. The onboarding process was conducted in a friendly and professional manner. Looking forward to what comes next.

8. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy to work with

We do not sell Discount ESP out our dealership but they are the easiest to deal with outside of the VSC contracts we sell. I wish other companies made it that simple to file claims and receive payment.

18. februar 2025
Vurdert til 5 av 5 stjerner

"Dispatch . . ."…

Franko & Devin were extremely helpful--quick, friendly, & knowledgeable. This new policy is my 3rd one over the years; I've never had to make a claim, but I'm sure
--if/when I do, it'll be handled with the same dispatch was the application process.

28. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Had other choices, Discount ESP won my confidence!

Today, I worked with Krystal Reed, who was attentive, and helpful and assisting me with a payoff on one of my extended warranties, and partial payoff of another.

Working with Krytstal has been a pleasure and painless experience, she assisted me with processing of both policies.

Working with Discount ESP has been a great experience from pre-sales, post-sales as well as accounting support.

26. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Franko made the process seamless

Franko made the process seamless. When I asked about free coverage he quickly provided the extra coverages I inquired about that wasn’t available for my package but gave me ones that were offered. Thank you Franko I can feel confident that my bike is covered.

24. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very happy with the communication

Franko was very responsive, he delivered with explanation. It finally feels good with the riding I do that I have a level of protection that is well needed. Please don’t think twice get protected, thank you discount ESP.

25. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fork seals leaking.

I found a problem with the fork seals on my 2017 Harley Road Glide. I took it to my dealer for repairs. They submitted a claim to Discount ESP and they promptly paid the claim. Can't ask for more than that.

11. februar 2025
Vurdert til 5 av 5 stjerner

Mr Salazar was a great help

Mr Salazar was a great help. He was able to answer all of my questions and help me get set up with an ESP that best suits my needs for my ride. I look forward to working with him again and getting additional ESPs for my other motorcycle later on and maybe even my cars.

14. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not very happy with discount ESP.

Not very happy with discount ESP.

They take forever to get around to handling your claim and your bike is in the shop for a long time. Then they decline most of the items.

Just had a friend who has discount ESP and he was declined an engine, even though he did all of the oil changes and services, and had proof of it. Very disappointed. The program looked so good and they promised so much but then it’s impossible to get a hold of anyone and they end up declining most claims.

3. februar 2025
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Svar fra Autrella

Although we appreciate your feedback, we are struggling to understand your review. Our records indicate that we have received and paid 4 claims on your behalf exceeding $3,200.00 in total and no denied claims. We also show your most recent claim was approved within 24 hours of receipt from the repair facility. You also mention a 'friend" that may have had a claim denied recently. Although we strive to take care of our client's needs when they arise, there are situations when a failure is outside the scope of our policy. Feel free to contact us directly if you would like to discuss this in further detail.

Vurdert til 5 av 5 stjerner

Franco has great customer service He…

Franco has great customer service He Help me get my contract in order answered any question that I had he is super great I will recommend ESP to family and friends for sure Thamk you Franco for the help your awsome !!!

30. januar 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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