Great customer service from Athlean X. My order was bundled incorrectly due to my misunderstanding at checkout. I reached out to CS and they resolved the issue very quickly and my correct order is on... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Athlean-X have been one of my constant guides through my fitness journey. Phenomenal plans, and i have tried what most other people have to offer, wethe rit was PT, or an app, or other plans, and... Vis mer
Support was supportive! I bought AX-1 but then fell into the user hype and switched it to Beast. Turned out i didn’t meet the minimum requirements for that program and needed to switch back to AX-1. W... Vis mer
The team at AX Support were very helpful and got all my questions answered and resolved. Loved how professional and prompt they were with my request.
Informasjon om virksomheten
Skrevet av virksomheten
The Athlean-X Workout and Nutrition System, created by celebrity fitness trainer Jeff Cavaliere, will help you build a ripped, muscular and athletic body with science based workouts.
Kontaktopplysninger
P.O. Box 5054, 06881, Westport, USA
- 888-4-ATHLEANX
- support@athleanx.com
- www.athleanx.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Never Disappointed
I own 9 AthleanX programs personally and have yet to be disappointed with the content of any of them. Customer service never disappoints either. Judith is always quick to respond with reasonable resolutions and accommodations. I am very pleased with my experiences with AthleanX all around.
Great results!!
A great, easy to follow program! I can not imagine not getting the desired result if someone is sticking to the plan! Thanks Jeff and Team Athlean!
I spoke with a representative from the…
I spoke with a representative from the Support team and they were very helpful in accommodating for my needs. Response time was quick and professional. I would give them 10 stars if I could. Thank you Athlean X for putting together a great staff
Great programs....Great customer/tech support
I absolutely love the programs...have purchased around 8. This review is for the AthleanX support team. Every single time I contact them, I get an immediate response and the issue is resolved!
AtheanX Customer Service is the Best!
AtheanX Customer Service is the Best!
I have contacted customer service at AthleanX a few times over the past year. Each time they have been professional, courteous, and quick to respond. There are not only great training products at AthleanX, but great support for those who use them.
Athlean-X Support crew is amazing!
The support team at Athlean-X is top of the line! They respond with urgency and are very easy to work with. I highly recommend Athlean-X programs and supplements to anyone in the fitness world.
Great Customer Service/Support Staff!!!
The Athlean X programs are the best out there. There are plenty reviews on that, but equally awesome is the support you receive from Jeff and his staff when you have a question or need additional information. The responses are prompt, informative and it is easy to follow up in the event answers generate more questions from the end user.
These days, a company’s support staff/customer service department will make or break them. Athlean X definitely gets it right! Keep up the good work!
Amazing fast support
Amazing fast support! I got my issue taken care of right away! Thank you support team for your help!
Philosophy of Excellence
Philosophy of success
It is the thing that separates athleanx from most. I can't wait to see what is in store next. The support help me correct a mistake I made with The 12 Days of Chritsmas Special. They aim for excellence. Just like everything else in Athleanx.com.
Program swap
In december 2021 I bought two Athlean X programs (as a combo), but after a couple of days I was worried that I bought not the best programs for my goals. The great thing is, you can swap the programs when you think another program is better for reaching your goals. So I did. Then there was a problem, because I swapped AX1 (and AX2 accidentally) and got Max Size in return (so, 2 programs where locked, and only 1 was opened for me). I send a message (Tech Support Center) and got a reaction in the hour. Now I got 2 programs back (Max Size and Max Shred) and I'm ready for some muscle gains! Thanks a lot Support Center!
2 year review
Seldom an issue with anything but on the odd occasion, the support team has been nothing short of spectacular with any query or request. The programs themselves always keeping me on my toes (as all athletes should) and continuing to push my mental and physical endurance as I near my 40's. The challenges, noticeable physical changes not only aesthetically but with overall strength and progression from complete inability to complete comfort with some exercises have been a huge drive for me.
The variety is outstanding and the flexibility, scalability to several different lifestyles/equipment access really help. Especially being a shift worker. Meal plans work wonders if followed with focus although have been tough at times with food shortages/lockdowns.
In short, 5 stars from every angle.
2 years in and looking forward to decades more.
AthleanX support query - on Christmas
I had a small question with what was displayed in my portal after purchasing multiple programs from AthleanX, so I opened a support ticket for clarification. My question was answered in the course of a few hours even when it was on Christmas (December 25th). What a positive surprise to get my query answered that quickly and explaining everything right to the point. Great support!
The Programs are Awesome and Support is…
The Programs are Awesome and Support is on Point!
Superb Experience
I have been following Jeff and using his supplements for over 4 years now. I have never been lead astray, I have never been disappointed with any purchase. My most recent experience was with the 12 days of X-MASS promotion where we were given a free bonus workout program for ordering so much in supplements. I was already in need of my Mechan-X so it was the most perfect timing. I was experiencing some issues receiving the free workout program (issues with it staying in my cart at checkout) so I decided to contact Support. They were the most ideal customer experience. Extremely prompt and professional, and got right down to business. My issue was resolved immediately and I have my order confirmation and new program uploaded to my Athlean Portal. I would give 10 out of 5 stars if I could, I love everyone at Team Athlean-X!
I initially ordered 2 programs to get 3…
I initially ordered 2 programs to get 3 free bonus programs which I did but one bonus did not come through. So I ended up thinking I had to retrying another order which I did. I get an email that I did in fact get 3 bonuses, from the original purchase. So I ended up getting all the programs that I purchased and was fully refunded for the retry purchase. And was even given the option to pick another bonus program if I had kept the retry or 2nd purchase which was very thoughtful. I truly appreciate that gesture and support system of athlean x, cause most companies in fitness would not do something that forgiving and un greedy. I truly was shocked and very much appreciated of the support system and very patient and considerate of the situation. You guys have my full support and am proud to be a member of team Athlean. 👍
The A-X support team is top notch
The A-X support team is top notch.
I placed a request for a new feature to allow their auto-ship supplement service to reach Canadian customers as the discount was considerable given the exchange rate and duty/taxes. The team went out of their way to expedite the request and kept me up to date every step of the way. The feature understandably took some time to develop, but was completed in time for my next regular monthly supplement order.
I've been a customer since May 2013 and this level of support and service has been consistent since that time. Thanks for all the effort, A-X team!
Great Product and Customer Service
I’ve been using their pre workout for a while and could not be happier with the results. Support team and customer service is excellent. I had a quick question about the product and received a response in less than 10 minutes.
Athlean-X Delivers Life Changing Results
Finding Athlean-X has changed my life forever! I first found them in my quest to correct certain pain issues I had, some of which came when I was working out. Only I had no idea what 'working out' really was. Jeff taught me to train right. I corrected my pain issues through strengthening my weaknesses. I have since bought several programs. His programs take the guesswork and confusion out the equation. You just show up and do the work, the right way, and inevitably you will transform your body and learn the whats/hows/whys of the training process.
Far exceeded expectations...
I first found the AX community this past July and feel like after years of training haphazardly, I am now reaping the benefits of “putting the science back in strength”. I began my journey with Xero followed by AX-1/TNT and have now completed the first month of OSI. The AX programs, educational content, and forums have far exceeded my expectations. Customer service was fantastic. I would highly recommend anyone considering joining the AX community to do so. Thanks Jeff and team!
Quick and attentive service
The support team response was faster than I had ever imagined. Within two hours I had a reply and my issue (which turned out to be my mistake) was taken care of
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