I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... Vis mer
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Service amazing had an airbag recall did it within 10 minutes in and out lady at the desk was lovely. Only thing is when it was done airbag code came up on OBD scanner won’t go away tried to call a... Vis mer
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An absolute pleasure buying a car from Aston Vauxhall Sonny went above and beyond! The customer care we received by all the staff was excellent! Special thanks goes to Sonny who was the salesperson we... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Skrevet av virksomheten
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Kontaktopplysninger
Beler Way, LE13 0DG, Melton Mowbray, Storbritannia
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4,6
Enestående
3k anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Svar fra Aston Autopark
Thank you for your review. We're pleased to hear you enjoyed the warm welcome, great coffee and comfortable environment. We look forward to welcoming you again.
Vauxhall have mu money and do not care
The well known of need for a software update for many functions of the car which operate, do not operate or change operation while driving is well known but not addressed. I suppose Vauxhall have my money and don't care.
23. april 2026
Svar fra Aston Autopark
Thank you for your feedback.
We're sorry to hear you're experiencing concerns with the software functionality on your vehicle. We appreciate how frustrating this can be, particularly when features do not operate as expected.
As a retailer, we are unfortunately unable to develop or release software updates ourselves, as these are created and distributed directly by Vauxhall. However, we would be more than happy to assist by raising a case with Vauxhall Customer Care on your behalf so that your concerns can be formally logged and investigated.
You can also contact Vauxhall Customer Care directly using the details below:
https://www.vauxhall.co.uk/tools/contact-us.html
0800 026 0034
If you would like us to help escalate the matter, please contact our team (service@astonautopark.co.uk) and we will gladly assist.
The staff were very helpful and…
The staff were very helpful and friendly. They answered all my questions and made sure I understood all the information they gave me. If I have any problems with my car in the future they would be very happy to help me and give me any advice necessary.
30. april 2026
Svar fra Aston Autopark
Thank you for your review. We're pleased to hear the team were helpful and friendly, and that they took the time to answer your questions and explain everything clearly. It's great to know you felt supported, and we'll be happy to help should you need any assistance in the future.
Great service very happy
Great service could not fault at all. Everyone was polite helpful friendly. They even took me to work as my car was not ready on time because i dropped it off late! They were brilliant all the way through the service they provided me
30. april 2026
Svar fra Aston Autopark
Thank you for your kind review. We're pleased to hear you received great service and that the team were polite, helpful and friendly throughout. It's good to know we could assist with getting you to work and make the experience as convenient as possible.
Svar fra Aston Autopark
Thank you for your review. We're pleased to hear you found the team pleasant and professional. We hope to see you again in the future.
Professional and caring staff.who were…
Professional and caring staff.who were able to accommodate tha fact that I could couldn't be there for the service!
30. april 2026
Svar fra Aston Autopark
Thank you for your review. We're pleased to hear the team were professional and caring, and that we were able to accommodate your circumstances to make the service as convenient as possible.
Liam was an absolute star
Liam was an absolute star. Very patient with a grumpy and challenging customer.
Thanks
Dave Johnson
30. april 2026
Svar fra Aston Autopark
Thank you for your review, Dave. We're pleased to hear Lewis looked after you so well and helped make the experience a positive one. We'll be sure to pass your kind comments on to him.
Polite and helpful staff rectifying…
Polite and helpful staff rectifying error made by salesman at time of purchase.
23. april 2026
Svar fra Aston Autopark
Thank you for your review. We're pleased to hear the team were polite and helpful in resolving the issue for you. We're glad we could get everything sorted!
Excellent service
Excellent service, staff very polite, a nice welcoming, somewhere comfy to sit and wait with a drink.
9. april 2026
Svar fra Aston Autopark
Thank you for your review. We're pleased to hear you received excellent service and found the team polite and welcoming. It's great to know the waiting area helped make your visit more comfortable.
After sales shocking
They are quick to take your money,but the after sales service is shocking,a few things wrong with the car which i pointed out to them straight away,and they are just not interested. Never again would i buy a car from this dealership,all my family and friends will be spreading the word not to buy a car from them,shocking supprised they are still in buisiness,the way it is run.
3. april 2026
Svar fra Aston Autopark
Thank you for your review. While we appreciate your feedback, it appears that on this occasion you are not seeking a resolution directly with us. Nevertheless, we will carry out a full investigation into the matters you have raised and respond accordingly.
Unfortunately, issues of this nature cannot be resolved via this review platform. If you would like us to investigate and work towards a resolution, please contact our Customer Relations team at customer.relations@astonautopark.co.uk so we can assist you properly.
Having looked at this we can see that a discrepancy was raised on 8/4/26, we have been in contact about the parcel shelf and front bumper and are awaiting a picture of the parcel shelf, we have messaged you several times and you have not responded, therefore please get in contact with our Prep Controller asap so this matter can be addressed. Many thanks
Over all getting my new car was first…
Over all getting my new car was first class (Mobility)
17. april 2026
Svar fra Aston Autopark
Thank you for your review. We're delighted to hear the process of getting your new Motability vehicle was a positive experience from start to finish. We hope you're enjoying your new car and thank you for choosing us.
Got me in quite quick and when car…
Got me in quite quick and when car failed always used them as very high standards
16. april 2026
Svar fra Aston Autopark
Thank you for your review. We're pleased to hear we could get you booked in quickly and that you continue to choose us because of the high standards we aim to provide.
Excellent manner on initial phone call.
Excellent manner on initial phone call.
Good service on day.
16. april 2026
Svar fra Aston Autopark
Thank you for your review. We're pleased to hear you received a friendly and professional service from the initial phone call through to your visit with us.
Svar fra Aston Autopark
Thank you for your review. We're pleased to hear you were really happy with the service provided.
Svar fra Aston Autopark
Thank you for your review. We're pleased to hear you received great service and found the team friendly and welcoming throughout your visit.
Svar fra Aston Autopark
Thank you for your review. We're pleased to hear you found the team responsive and received great customer service.
Curtious and very helpful staff
Curtious and very helpful staff. Taken home and brought back to collect car. Comfortable waiting area with drinks provided.
27. mars 2026
Svar fra Aston Autopark
hank you for your review. We're pleased to hear you found the team courteous and helpful, and that the collection arrangements and waiting area made your visit more comfortable. Glad we could assist.
Fantastic service
Received a fantastic service for my electric vehicle. The staff were very professional and friendly, keeping me updated at all times and making sure I had no problems or questions. One of the few dealerships to still offer a collect and deliver for Motability customers. I would definitely recommend
27. mars 2026
Svar fra Aston Autopark
Thank you for your kind review. We're pleased to hear you received fantastic service and that the team kept you informed throughout. It's great to know the collect and delivery service for Motability customers was helpful too. Thank you for your recommendation.
Aston most recently fitted a new clutch to my vehicle 🚗.very impressive from start to finish.
Aston most recently fitted a new clutch to my car the work and repair was done on time and to the best standards
9. april 2026
Svar fra Aston Autopark
Thank you for your review. We're pleased to hear you were impressed with the service from start to finish and that the clutch replacement was completed on time and to a high standard. Glad we could help keep you back on the road.
Svar fra Aston Autopark
Thank you for your review. We're pleased to hear you received great service. Glad we could help.
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