AshridgevehiclesAnmeldelser 

Very good to deal with from start to finish. Friendly, helpful people who made the whole process easy. Great service and communication throughout. Would happily do business with them again and highly recommend.

Purchase was really easy and Chris was helpful and attentive. Vehicle features explained as were all the options available. Very good post purchase communication too

I had a lovely experience purchasing my vehicle from this garage. Sammy was incredibly helpful throughout the whole process, answering all my questions clearly and making everything feel easy and stress-free. She was friendly, professional, and never pushy, which made the experience even better. I really appreciated the honest and relaxed approach. I’m very happy with my new car and would definitely recommend this garage to anyone looking for great customer service.

Great team down at Ashridge vehicles… from the start to finish , Sammy dealt with me professionally and I highly recommend this business

After ringing around finding someone to work on my electric car I found Ashridge Vehicles. They provided an excellent service and diagnosed and repair my car at a far cheaper price than a maindealer.

I am pleased I’ve found a garage to look after my car in the future.

From the moment I enquired about the car I was interested in the service was brilliant. A gentleman called James talked me through everything and I then went for a test drive.Once I decided it was the car for me(I was under no pressure at all)James sorted every detail out for me.Brilliant customer service,brilliant Show room,brilliant car!! Thank you.

Buyers Beware Buy Elsewhere.

After-sales customer service is appalling. Spoken to by staff as if you’re stupid, make accusations if you raise legitimate concerns, and take absolutely zero accountability for the cars they sell. Rude, obnoxious, and dismissive sums it up.

The car had multiple faults from the day I collected it. Their email responses were deliberately vague, repeatedly ignored key issues, and selectively replied to suit their narrative. Dismissed issues with the car to try to remove their responsibility and do the bare minimum they thought they could.

When I raised my short-term right to reject the vehicle under the Consumer Rights Act 2015, the dealer tried to convince me that I would not be able to reject the car.

Car as advertised. Competitively priced. Phil handled the transaction. Good test drive and explained all of my many questions without making me feeling like an idiot. Picked me up from the station which was appreciated.
Fully recommended.

The process was really easy, despite being 100 miles away. I called to enquire about our (now purchased) vehicle and spoke to James, who dealt with us throughout our purchase. He holds a wealth of knowledge on the vehicles they hold in stock, along with Ashridge being an RAC/JLR approved dealership we felt comfortable making the journey to view the car. 1 test drive and 1 week later and we collected the vehicle. As we travelled by train, James offered to collect us from the nearest train station. However, delays on the day meant we were unable to take him up on this offer. The car is great, but a couple of things to note: -

- it wasn’t ‘spotless’ upon collection day. There were some dirt marks on the interior and finger marks on the glass. The weather was not the best, but still 🤷‍♂️

- handover seemed a little rushed, with no explanation of features/controls on the vehicle (I imagine this was due to our delayed arrival though). Luckily my wife came with me to collect (she probably knows more about the infotainment than i do now!).

- I was advised by James that Ashridge are not insured to allow children on test drives. We bought this as a family car, it was important that we all got to experience it on the test drive and this was not possible.

- my V5 arrived last week…despite all other paperwork being spelt correctly, the team at Ashridge spelt my name wrong. I now have to go through the DVLA hoops to get my V5 corrected.

Other than the comments above, I am happy with the experience with Ashridge. They are very helpful and knowledgeable, and I would recommend a trip to them as you will find the car you want out of their select of approved vehicles.

Looking to buy a new EV I approached Ashridge Vehicles - but the car I was interested in was already sold. They said they would call me back to confirm it had sold - but they failed to do so and didn't even follow back up to see if they could help with something else. Honestly, some of the reviews are telling. Maybe give this one a pass...

Notice a bit of peeled on the driver side of my Range Rover, was told is a common issue by the sun. Message Phil, he asked me to take a photo, and was ask to bring the car. The car was checked and they book me in to sort out the issue. Paige who’s in charge for after care, she looked after me from start to finish, the did an excellent job, great atmosphere, was at the waiting room for about two hours with my daughter and she loved it there. Honestly Ashridgevehicles are the best for quality use cars.

Fantastic service from start to finish. What a team was looked after with my purchase and a brilliant service when I damaged the car after only a week, the after sales team lived up to the service received when buying the car. Will definitely be back and recommend to everyone.

Excellent Service and a superb bodywork repair. Better than I thought possible.

Like other reviews being left. The aftercare service is poor. Had a fault with the car after purchase. Car was sold with a dangerous fault. I was left out of pocket, not what you expect. I change cars fairly regularly and they just lost my future revenue for what was a small amount of money. Shame the business doesn't understand its easier to retain customer than find new ones.

Just bought a car from Phil at Ashbridge. Could not have been nicer or more efficient. Superb. I would recommend them to anyone. Thank you.

Great experience all round.
Sales team were all great to deal with and always called me back if I left a message.
Im one very happy customer and would recommend Ashridge to anyone.

Bought a RangeRover classic model (topend) in August 2024, I reported a series of issues within a month on email to Ashridge however the email went unanswered. The car developed a fault soon and had to take it to a 4x4 repairer. Before towing it away into the repairshop, called Ashridge several times however they did not bother but to point me to RAC insurance that they had mis-sold to us saying it is a "One stop" insurance for all electrical amd mechanical failures for full peace of mind, we were told we dint have to pay anything however later realised that RAC only paid £55 incluidng VAT per hour for labour while generally Rangerover labour costs can range from £150-£250 per hour. Complete rip off. The dealership that repaired our vehicle finally pointed to the same issues which was originally reported within the month of buying this vehicle on email but the email was never repondeded to. Upon contacting Ashridge, they did nothing but to give lame excuses. They did not honour to pay for the repairs that was carried out while the repairshop strongly suggested that we claim this money back from Ashridge as they were pre-existing when vehicle was sold. Such a shame for mis-selling repair insurance policies and selling a car which had pre-existing issues and they simply thought whoever will purchase the car shall go to insurer and have it payed for. Wil never buy again from this dealer. Have complete email evidences.

Brought my Tesla from Ashridge in February. Great car very well specked and immaculate. Unfortunately had a climate issue. This took some time to sort out but eventually the car was sorted and I’m pleased with the car. They have a great selection of immaculate cars at good prices. My experience started off well then went abit sour but as promised the company sorted the issue. Well worth a look at there stock.

Big thank you to Sammy at Ashridge, a pleasure to deal with throughout and a very happy customer at the end of it.

Sammy provided a very kind and friendly service and was happy to get the small issues I had with the vehicle sorted prior to collection and I drove away a very happy man in my 'new' EV (The way it was presented, it was probably better than how some cars roll off the showroom!)

Great price, great service and a great experience. Definitely consider a vehicle from Ashridge for your next purchase

No stars if it was an option! The customer service here is disgusting. All about profit as usual. Avoid at all costs!