Ascendservers Anmeldelser 

42
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have to say the support guys are GREAT any time of the day or night just start a chat with them from the website and they can walk you through just about anything. my brother and I were playing a te... Vis mer

Vurdert til 5 av 5 stjerner

We just moved our Valheim server and faced some issues initially. We got a response a few hours after we sent out our ticket and they helped fixed the installation issue. We're relatively new to this... Vis mer

Vurdert til 1 av 5 stjerner

Worst provider ever. Irresponsive support, server down more than 50% of the time. Data in server corrupted all the time, have to rollback data every single day. Sent tickets for help 4 days ago, no re... Vis mer

Vurdert til 5 av 5 stjerner

Bought a very inexpensive server, had a few issues, so i asked for help. I got Brandon. Dude knew exactly what was going on and how to fix it and did so in a completely professional manner. I will be... Vis mer

Informasjon om virksomheten

  1. Webhotell

Opplysningene stammer fra ulike eksterne kilder

High quality game hosting and dedicated game hosting servers from CitadelServers.com. Enterprise hardware with Premium Networks and advanced ddos protected hosting


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

42 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(42)

2 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I have to say the support guys are…

I have to say the support guys are GREAT any time of the day or night just start a chat with them from the website and they can walk you through just about anything. my brother and I were playing a terraria modded server and they walked me through the entire process and were just fantastic. the patience they had with me was also astounding lol all in all had a blast and will def resubscribe to their services for my next server.

12. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

their "money back guarantee" is them…

their "money back guarantee" is them giving you credits to your account, the server panel is terrible and confusing (i have setup many servers before) it also doesnt work half the time, server down for no reason, terrible lag, waste of time and money just dont even bother

2. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Paid extra for a 16 slot server that…

Paid extra for a 16 slot server that would lag to the point of being unplayable when a SECOND PERSON joined. Literally couldn't handle 2 people on their 16 slot server, asked for a PRORATED refund (not even all of what i paid) and they refused.

22. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Someone needs to investigate them

Someone needs to investigate them. There is literally 0 support and services they promise to deliver simply don't work. Then good luck trying to get a refund, they will defer as long as necessary to say, sorry... 3 days elapsed. Best we can do is credit. I've been with about 5 providers to date, and this one has been absolutely the worst and I don't even have anything to compare it to. It's a separate category of hot garbage that nothing else fits into. Borderline criminal and shameful. Steer away at all cost.

23. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible service

Terrible service. Ordered a Conan server from them, the server had 0% uptime, it was popping errors the instant they passed over access. Tried on my own to update and reinstall the game, nothing. Immediately contacted support and opened a ticket, no response for 3 days. Cancelled the server to find out their unconditional money back guaranteed actually means they refund you in store credit.

30. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Polite support staff!

Got my Ark server from them and since I wanted to have a clustered set-up, I was informed that I had to buy another server. I was scared at first that I might screw it up but their tech team was very accommodating and helped me through out the entire process. Thanks to Nathan and Ron for all the help!

11. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Treatment to customers is exceptional.

They treated me very well, I was completely satisfied. The one who helped me is called Dwight with my Valheim server and I was very satisfied. In addition to helping me with my problem and solving it, his understanding and help were 10/10, he is someone excellent. I am glad to know that Ascend Servers has people like this once more 10/10 the attention, once again his name is Dwight. Give this guy a raise!

16. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam! Do not purchase

Scam. Created two separate tickets for technical support, both were closed with zero responses.

Had to chargeback my card to get a refund for goods not delivered because it was the only way to get my money back.

14. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Non existent support staff

No response on tickets after few weeks, 100% refund is a lie as they don't even respond to any of your tickets. Servers down consistently. Hands down the worst company I have ever paid for services. Not sure where did all these 5 star reviews come from. Should be from their own staff.

17. mai 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This server host deserves more…

This server host deserves more recognition about their services and the support. I think they are doing their best to satisfy their customers and I'm glad I went to them after comparing all the sites I found. lol Good find.

30. mars 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

At first I just want to try to rent a…

At first I just want to try to rent a server and see how it goes after one month. I did not expect that I will continue renting for almost a year now on this hosting provider because most of the game servers I rented on before did not meet my expectations.
Superb servers. I lurvvvvvvvvvv ittt.

26. mars 2021
Anmeldelse skrevet uten oppfordring

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