Argos Credit Card Anmeldelser 

I returned an item to Argos that I had bought on credit, and for whatever reason £9.99 was left remaining on a payment plan of 9 months. Contacted Argos and they told me to contact Argos Pay, and Argos Pay said it was an Argos problem. Long story short, the next payment made was used to clear that £9.99 balance on an item I returned. Also noticed Argos Pay had removed the end date of payment plans from the app so it was very easy to miss final payment dates. Account closed, card cut up despite the account being held for 20 years. Done with both companies - thankfully.

Utter trash! They tell you what to pay you pay this and then they send you threatening messages and block your account for paying what they tell you to pay! What a joke of a company you are!

If I could give it zero or negative I would. Piss poor is genuinely polite. The app is film of glitches and it creates a situation when you cannot use your card. I had balance that left me 500 pounds but I got declined, declined a 18 pound service in Sainsbury's. The worst thing ever done when it comes to customer service. But then it's hardly surprising. Money for those above first. Like I said piss poor is polite

Absolutely 💯 crap now its a pain to pay
Plus just tried ordering a 65" tv off argos with argos pay basically got kick out right at the end by argos pay by texting saying if this was not you
You will be temporarily blocked
What a bloody joke
Never had a problem before this take over
So still can not order my tv plus just keep being on hold with argos pay

Argos you will lose a lot of customer with all this problems

Needs to be a zero. New day changed my credit limit without telling me and then told I was in persistent debt. I’m not and I was always overpaying every month.
They took over in April and this is the trouble they’ve caused! No way am I impressed!

Do not get anything from Argos now they have been taken over you will be sorry worst app everything is really rubbish

Absolutely horrendous. I’ve had an Argos card for five years and it was absolutely brilliant. It gave you the opportunity to purchase things from Argos without paying interest and that gave you a reason to shop with Argos even though they’re more overpriced than places like curry’s and online brands.

Now Argos Pay has absolutely no features you will be spending money with an absolutely low rated shop and you will be paying 30% interest for it.

When I pay my last payment plan in September, I will be closing my account and I will not be looking at Argos ever again. They removed the one good thing that they had going for them and giving people incentive to shop with them obviously they were not making money from interest however your purchases must’ve been at a higher rate when you offered this service.

Please look at other companies it’s no longer with the hype and I guarantee Argos will see a decrease in people that have an Argos card/Argos Pay account

If I could give 0 stars I would.
Firstly they have changed to payments every 25 days instead of every 28 days. This was not made ABSOLUTELY CLEAR in the change over from Argos card.

Secondly, The Argos Pay App is absolutely useless, you are supposed to be able to change your payment date but no matter what day I've tried to this, it's not allowing it meaning I have to spend time phoning up to speak to someone each time.
The people on the phone have such strong accents and for someone like me who struggles with deciphering language through accents or additional noise, it is impossible to understand what they are saying and incredibly upsetting and I've ended up in tears because I can neither tell if they understand my issue or if they do but I can't understand what they are trying to tell me.
Once I have paid off my balance I shall no longer be using Argos for anything.
Being expected to pay every 25 days rather than every calendar month is a terrible idea and not consumer friendly as most people only get paid 12 times a year not 13.
Can't even speak to a supervisor or make a complaint properly as they have to pass on the message and only if the customer service deems it worthy will they talk to you about it apparently.

Argos pay is the worst, they stealing money from you with insane rates! Buying an item of 300 and want u to pay 550 with interest! And don’t give u buy now pay later like it used to before! It was great before they upgrade. Or maybe say downgrade. Avoid at all cost they literally taking advantage from people even the mortgagee don’t have this type of rates! I will pay off what I have from previous purchases and never use this crap again!

Absolutely awful, they changed to argos pay, messed all my Buy now Pay later, they tell you they automatically assign your money you pay to your BNPL that is due most recent, instead I made a large payment and they paid it off an installment plan id literally just purchased, and then left me with £800 worth of BNPL to still pay before November now, id saved that money to specifically pay the BNPL off and it paid it off the instalment plan, awful website, awful customer service staff, made a complaint and they didnt upheld it - safe to say i will no longer be using argos, most items come damaged, rhey miss items off delivery and then make you re purchase them, even if originally order was BNPL if they miss it - tough you now dont qualify for BNPL and have to purchase the missed item separately- shambles of a company!!!!

Since switching to New Day, I’ve been unable to access my account. I’m a deaf individual and rely on emails, live chats, postal addresses etc. Newday only offer a phone number. I have contacted Argos to provide an alternative means of communication to resolve these issues but been advised New day are offering no alternative means of communications.

I’m therefore being penalised with extra charges with no alternative means to resolve the issues.

I’m now having to proceed with a case of discrimination as a result.

Argos Pay is truly awful. I am going to pay it off even though they have been putting on unfair charges and I am unable to access my account. I have difficulty speaking on the phone due to medical issues and in any case it seems almost impossible to speak with a human at New Day. I never experienced a problem before until New Day took over, They changed the payment date and so even though regular payments were being made they have evidently slapped on late payment charges created by them changing the payment date and on top of this made it impossible to access my account !

What a shambles this newday company is I've been a argos account holder for many years I just tried to buy a laptop on bnpl but nothing will go through slough im registered with argos pay it still won't let me .. so I contacted customer support and was told my account was due to be swapped over on July 12 and nothing I could do .. even though I can still pay payments in ..just can't buy anything ..i needed a laptop not ..not on July 12th .. so many bad stories from other people about payments and charges through their own mistakes is it really worth the hassle from this terrible company .. i will be closing my account with this company as the reviews are shocking .

The new system Argos "Pay" is using is awful when compared to the original Argos Card.

The app is not very user friendly and it bugs out constantly and then when you actually go to pay off a balance they've gone backwards.

Previously you would just use your saved debit card in app to quickly select which plan to pay off or pay in chunks if your financial situation demands it.

Click pay and boom done. Full amount or custom for the selected plan or plans you have.

Now logging in is a nightmare then you have to go to a seperate web page to pay, then select your bank then it takes you to another page that asks you to log into your online banking but not via the app you go via a webpage in browser, then go into the mobile banking app, log into that then request a OTP to verify your log in to then type in your OTP into the online banking page on the browser. (despite argos being saved as a "trusted payee".

Then select which account you want to transfer to funds from, you are then redirected back to the first page then told to go to the argos app.

Why is it so challenging and god forbid someone has not signed up for mobile banking then you litterally cannot pay the balance, its insane.

Your basically bank tranfersferring to Argos through multiple hoops to accomplish the same thing you would have with the old system but takes 5 times as long and a hell of a lot more frustrating.

Needs changing back to the original system asap because I myself will no longer be using it.

Since changing to Argos pay I have been unable to buy anything. I have decided to buy elsewhere. Argos must be losing heaps of customers since the change due to the terrible app and customer service that doesn’t even understand their own system

This card runs by newday now complete rip off intrest rates and latest payment charges cos they changed day to 25 not 28 days told me my charge been removed to see they had defaulted me even thou I had paid it on time new day need to be looked into

Since Argos pay has took over I’ve never seen a app so poor bnpl I have 2 items on the go both 6 months now one is saying deferred interest the other 0% interest both should be 0% interest once I have paid them both of I will cancel Argos pay should of stayed as Argos card which was easy to use not a chance I’m paying the interest

I wouldnt even give it 1 star if I had a choice.
I loved my argos card up until the new pay scheme but find it impossible to pay my bnpl account. I will be paying this via phone and ditching the argos card.
I have tries to pay the full amount numerous times on my phone but once they send the otp code the app dissappears saying something went wrong.
I will not be paying extra fees come august if I dont resolve this. Not from want of trying.

Avoid Argos pay at all cost, no option to pay off individual payment plans. Good luck with trying to speak to someone, a disaster upgrade from a good system that worked well before.

If I could give no stars, I would. Argos pay is an absolute pain. 1. Cannot log in.
2. Had to go on Argos website to pay.
3. Attempted several times, so now have probably paid several times.
4. Had to go through banking app, which was also a pain and time consuming, taken me nearly an hour to sort out.
5. Will NOT be shopping with Argos again, they should have left it as it was.