All Plumbing Services Ltd Anmeldelser 15

TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. VVS-firma
  2. Butikk for klimaanlegg
  3. Baderomsoppussing
  4. Brannvern
  5. Kjøkkenutstyr
  6. Rørlegger

Opplysningene stammer fra ulike eksterne kilder

All Plumbing Services Ltd, in Thatcham, Berkshire, covers all aspects of boiler, plumbing, heating, and gas/oil/LPG and warm air services. For more than 18 years, our company has been serving customers, building an enviable reputation in the process. Our fully qualified engineers have more than 25 years of industry experience, and are capable of completing insurance work as well as domestic and commercial services. All Plumbing Services Ltd carries a comprehensive public liability insurance policy with cover up to £2,000,000 and complies with Part-P Regulations and 17th Edition Electrical Regulations, so you can rest assured that in the unlikely event of any accidental damage we will have the situation rectified as soon as possible. What separates All Plumbing Services Ltd from the rest is our determination to provide exceptional customer service. Not only do we offer free estimates for new installations, but we also do not charge for callouts. What's more, each job that we complete is both insured and fully guaranteed. Our engineers always offer guidance throughout the service, keeping you informed of what is happening. This is because we understand the importance of family values, such as communication and having a safe and comfortable home.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

15 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Highly recommend this company

Highly recommend this company. They sent a team out to sort our immersion leak within an hour and a half of phoning them, did a great job, and were cheaper than the British Gas quote we’d had.

9. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

APS are highly recommended on my local…

APS are highly recommended on my local Facebook community page.I am very pleased that I used them for a boiler service and problem with my hot water. Dan the engineer inspired confidence with his knowledge,professionalism and efficiency.He was friendly polite and tidy.
I was impressed that he took the trouble to worked as quickly as the job allowed saving me money on his hourly rate.APS is not cheap but it was great to encounter such efficiency,commitment and great workmanship especially after a negative experience with a previous plumber. I immediately felt in safe hands with a responsible, trustworthy and excellent company.

5. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Disrespectful of property and in a rush but appeared properly trained for job

Late for appointment - and rushed my job - he did not leave things tidy and leave the place as he found it - also he asked impertinent questions hence deducted 2 stars

in regards knowledge / ability - he seemed to know what was where and how things worked so I think he was trained qualified in his trade

If he had been diligent and respectful of the property and punctual and also not in a rush I Would have awarded 4-5 stars

deducted 1 star for smearing the veracity of the review and for failing to have the courtesy or cognitive awareness that the author / employee of APS who has written the reply to my review should not add their own name / identify themselves particular given they are demanding further identification information from the reviewer - is there something missing in the human mind lately of the basic elements of communication. If you run a company and are very keen to read and then smear reviews due to identity issues why are you having such difficulty yourself with your own identity?!

when you yourself identify yourself with your full name and position in the company THEN the plumber will be identified

11. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra All Plumbing Services Ltd

Firstly thank you for taking the time to leave a review, however I have requested more information from the reviewer so I can identify them as one of our customers as I am not convinced the feedback has been left for the correct company and I have not received a response. On the rare occasions we may be running late for an appointment we always contact our customers to inform them. Our engineers are always instructed to tidy up after themselves and not leave a mess. Therefore I am not convinced this is a genuine review. I requested further information to identify the customer/person who left the feedback so I could deal with the issues detailed in the feedback. We have various engineers and no contact was made to the office to make us aware of the issue stated in the feedback therefore I am unable to identify who the customer was and which of our engineers attended so that the matter can be dealt with accordingly and prevented from happening in the future. I have no problem revealing my identity I am the Office Manager Tanya. Please provide your invoice number so I can identify who our engineer was that attended.

Vurdert til 1 av 5 stjerner

Did not arrive for appointment and…

Did not arrive for appointment and could not provide an alternative time.

25. januar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra All Plumbing Services Ltd

Thank you for your review, firstly I would like to apologies for the mistake made on our part. It has prompted us to look at the situation and make some changes. Unfortunately the engineer that was booked to attend was held up at his previous job. In the heating & plumbing industry some jobs take longer than others and we can at times be delayed. We informed you of the delay and we were offering an alternative time slot, but you ended the conversation before we could help any further. We always endeavour to arrive at customers properties at the time advised, however occasionally things are out of our control and we may have to change the appointment time slightly.

Vurdert til 1 av 5 stjerner

Excessive charges

I requested a quote for a simple annual oil boiler service. Their fee was £145 for labour plus £70 for a flexible oil line and an oil nozzle. These 2 parts cost less than £20 on the net - I know because I have bought them. ASPS Ltd charges told me all I need to know about this company!

15. august 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic service from APS

Fantastic service from APS, diagnosed a long standing issue for me (reverse flow) and corrected pipework. Friendly and knowledgeable, wouldn't hesitate to use again. They even tidied up! "Highly recommended"

27. oktober 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service as always from APS very…

Great service as always from APS very friendly company who knows what they are doing.
I'd recommend them to any body.

8. september 2018
Anmeldelse skrevet uten oppfordring
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Svar fra All Plumbing Services Ltd

Thank you for your feedback it is very much appreciated.

Vurdert til 5 av 5 stjerner

Old school values and outstanding service.

Russell and his team are really fantastic with customer service and they really go the extra mile. This well established firm have really impressed me and I would not hesitate to recommend this company.

8. september 2018
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Svar fra All Plumbing Services Ltd

Thank you for your feedback it is very much appreciated.

Vurdert til 5 av 5 stjerner

Great service provided

Great service provided, very happy with the work carried out

7. september 2018
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Svar fra All Plumbing Services Ltd

Thank you for your feedback I am glad you are happy with the work completed.

Vurdert til 5 av 5 stjerner

All Plumbing Services Ltd have been a great help and would use again without hesitation

All Plumbing Services Ltd have been absolutely great, giving a first class service! Friendly, knowledgeable, efficient and I would not use anyone else now! Russell fixed my isolation valve on the boiler, and identified another issue that had been ongoing. He also came to the rescue with a toilet flush problem. No job too small. He has also helped my parents on my recommendation.

7. september 2018
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Svar fra All Plumbing Services Ltd

Thank you for your feedback, very happy to hear you will not be using anyone else and will continue to use us.

Vurdert til 5 av 5 stjerner

Fantastic service and very friendly

Fantastic service and very friendly

Did a fantastic job and left everything tidy, excellent service Thankyou

7. september 2018
Anmeldelse skrevet uten oppfordring
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Svar fra All Plumbing Services Ltd

Thank you for your feedback it is very much appreciated.

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